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Corporate Socially Responsible Initiatives and Their Effects on Consumption of Green Products

Author

Listed:
  • Simona Romani

    (LUISS)

  • Silvia Grappi

    (University of Modena and Reggio Emilia)

  • Richard P. Bagozzi

    (The University of Michigan)

Abstract

Corporate social responsibility (CSR) research has focused often on the business returns of corporate social initiatives but less on their possible social returns. We study an actual company–consumer partnership CSR initiative promoting ecologically correct and conscious consumption of bottled mineral water. We conduct a survey on adult consumers to test the hypotheses that consumer skepticism toward the company–consumer partnership CSR initiative and the moral emotion of elevation mediate the relationship between company CSR motives perceived by consumers and consumer behavioral responses following this CSR initiative. Favorable consumer behavioral responses, in turn, relate positively to consumer support of other green products. The results provide scholars and managers with means of improving their understanding and handling of company–consumer partnership CSR initiatives.

Suggested Citation

  • Simona Romani & Silvia Grappi & Richard P. Bagozzi, 2016. "Corporate Socially Responsible Initiatives and Their Effects on Consumption of Green Products," Journal of Business Ethics, Springer, vol. 135(2), pages 253-264, May.
    • Handle: RePEc:kap:jbuset:v:135:y:2016:i:2:d:10.1007_s10551-014-2485-0
    DOI: 10.1007/s10551-014-2485-0
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    References listed on IDEAS

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