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Social Capital and the Use of ICTs by Small-Scale Entrepreneurs in Soweto, South Africa

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Author Info

  • Andrew CARLSON

    (Metropolitan State University, St. Paul, Minnesota)

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    Abstract

    Information and Communication Technologies (ICTs) play a key role in starting and operating small-scale businesses. In Soweto, South Africa, mobile phones have sparked the creation of new business models and strategies among entrepreneurs. Their use is shown to help maintain relationships and build trust between businesses and clients, thus contributing to individuals' social capital.

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    File URL: http://repec.idate.fr/RePEc/idt/journl/CS8604/CS86_CARLSON.pdf
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    Bibliographic Info

    Article provided by IDATE, Com&Strat dept. in its journal Communications & Strategies.

    Volume (Year): 1 (2012)
    Issue (Month): 86 (2nd quarter)
    Pages: 85-102

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    Handle: RePEc:idt:journl:cs8604

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    Related research

    Keywords: social capital; South Africa; Soweto; mobile phones; strategies;

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    References

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    Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
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    1. Jeffrey James & Mila Versteeg, 2007. "Mobile phones in Africa: how much do we really know?," Social Indicators Research, Springer, vol. 84(1), pages 117-126, October.
    2. Lars-Hendrik Röller & Leonard Waverman, 1996. "Telecommunications Infrastructure and Economic Development: A Simultaneous Approach," CIG Working Papers FS IV 96-16, Wissenschaftszentrum Berlin (WZB), Research Unit: Competition and Innovation (CIG).
    3. James, M.J. & Versteeg, M., 2007. "Mobile phones in Africa: How much do we really know?," Open Access publications from Tilburg University urn:nbn:nl:ui:12-347368, Tilburg University.
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