IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i19p14617-d1255935.html
   My bibliography  Save this article

Investigating Student Satisfaction and Adoption of Technology-Enhanced Learning to Improve Educational Outcomes in Saudi Higher Education

Author

Listed:
  • Ibrahim Youssef Alyoussef

    (Education Technology, Faculty of Education, King Faisal University, Al-Ahsa 31982, Saudi Arabia)

  • Omer Musa Alhassan Omer

    (Education Technology, Faculty of Education, King Faisal University, Al-Ahsa 31982, Saudi Arabia)

Abstract

The current tendency in education is to deliver high-quality instruction with the use of technology in order to increase students’ global competitiveness. Currently, few empirical studies in the literature examine the significance and implications of technology-enhanced learning (TEL) in Saudi higher education. Therefore, the current study aims to develop a new model by examining the impact of a number of variables, including students’ perceived support, virtual social skills, subjective norms, information quality, subjective interest, and resource availability, on students’ self-efficacy and students’ perceived benefits of TEL enrolled in various public and private educational institutions in Saudi Arabia. The method is based on partial least squares structural equation modeling (PLS-SEM). A survey question on the idea of students’ self-efficacy and students’ perceived benefits of TEL was used as the main method of data collection, and 274 valid responses from undergraduate and graduate students at King Faisal University, particularly those who have been using TEL for at least a year, were obtained. The results of the student self-efficacy survey show that TEL adoption and student satisfaction are both positively impacted. The finding of this study was that all of the TEL characteristics were significantly and favorably mediated by perceptions of the TEL benefits. Student satisfaction is influenced by students’ perceptions of support, virtual social skills, subjective norms, informational quality, subjective interest, resource accessibility, and TEL uptake by students.

Suggested Citation

  • Ibrahim Youssef Alyoussef & Omer Musa Alhassan Omer, 2023. "Investigating Student Satisfaction and Adoption of Technology-Enhanced Learning to Improve Educational Outcomes in Saudi Higher Education," Sustainability, MDPI, vol. 15(19), pages 1-25, October.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:19:p:14617-:d:1255935
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/19/14617/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/19/14617/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Linda Daniela & Anna Visvizi & Calixto Gutiérrez-Braojos & Miltiadis D. Lytras, 2018. "Sustainable Higher Education and Technology-Enhanced Learning (TEL)," Sustainability, MDPI, vol. 10(11), pages 1-22, October.
    2. Adedapo Oluwaseyi Ojo & Olawole Fawehinmi & Mohd Yusoff Yusliza, 2021. "Examining the Predictors of Resilience and Work Engagement during the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(5), pages 1-18, March.
    3. Ali Mugahed Al-Rahmi & Alina Shamsuddin & Uthman Alturki & Ahmed Aldraiweesh & Farahwahida Mohd Yusof & Waleed Mugahed Al-Rahmi & Abdulmajeed A. Aljeraiwi, 2021. "The Influence of Information System Success and Technology Acceptance Model on Social Media Factors in Education," Sustainability, MDPI, vol. 13(14), pages 1-23, July.
    4. Mohammed Abdullatif Almulla & Waleed Mugahed Al-Rahmi, 2023. "Integrated Social Cognitive Theory with Learning Input Factors: The Effects of Problem-Solving Skills and Critical Thinking Skills on Learning Performance Sustainability," Sustainability, MDPI, vol. 15(5), pages 1-26, February.
    5. Anna Visvizi & Linda Daniela, 2019. "Technology-Enhanced Learning and the Pursuit of Sustainability," Sustainability, MDPI, vol. 11(15), pages 1-7, July.
    6. Nisar Ahmed Dahri & Waleed Mugahed Al-Rahmi & Abeer S. Almogren & Noraffandy Yahaya & Muhammad Saleem Vighio & Qusay Al-Maatuok, 2023. "Mobile-Based Training and Certification Framework for Teachers’ Professional Development," Sustainability, MDPI, vol. 15(7), pages 1-22, March.
    7. Vicki McKinney & Kanghyun Yoon & Fatemeh “Mariam” Zahedi, 2002. "The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach," Information Systems Research, INFORMS, vol. 13(3), pages 296-315, September.
    8. Viswanath Venkatesh & Fred D. Davis, 2000. "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, INFORMS, vol. 46(2), pages 186-204, February.
    9. Shirley Taylor & Peter A. Todd, 1995. "Understanding Information Technology Usage: A Test of Competing Models," Information Systems Research, INFORMS, vol. 6(2), pages 144-176, June.
    10. Nisar Ahmed Dahri & Waleed Mugahed Al-Rahmi & Abeer S. Almogren & Noraffandy Yahaya & Muhammad Saleem Vighio & Qusay Al-maatuok & Ali Mugahed Al-Rahmi & Ahmad Samed Al-Adwan, 2023. "Acceptance of Mobile Learning Technology by Teachers: Influencing Mobile Self-Efficacy and 21st-Century Skills-Based Training," Sustainability, MDPI, vol. 15(11), pages 1-22, May.
    11. Waleed Mugahed Al-Rahmi & Ahmad Samed Al-Adwan & Qusay Al-Maatouk & Mohd Shahizan Othman & Anas Ratib Alsaud & Abeer S. Almogren & Ali Mugahed Al-Rahmi, 2023. "Integrating Communication and Task–Technology Fit Theories: The Adoption of Digital Media in Learning," Sustainability, MDPI, vol. 15(10), pages 1-17, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Brown, Susan A. & Venkatesh, Viswanath & Kuruzovich, Jason & Massey, Anne P., 2008. "Expectation confirmation: An examination of three competing models," Organizational Behavior and Human Decision Processes, Elsevier, vol. 105(1), pages 52-66, January.
    2. Nisar Ahmed Dahri & Waleed Mugahed Al-Rahmi & Abeer S. Almogren & Noraffandy Yahaya & Muhammad Saleem Vighio & Qusay Al-maatuok & Ali Mugahed Al-Rahmi & Ahmad Samed Al-Adwan, 2023. "Acceptance of Mobile Learning Technology by Teachers: Influencing Mobile Self-Efficacy and 21st-Century Skills-Based Training," Sustainability, MDPI, vol. 15(11), pages 1-22, May.
    3. Kwahk, Kee-Young & Ahn, Hyunchul & Ryu, Young U., 2018. "Understanding mandatory IS use behavior: How outcome expectations affect conative IS use," International Journal of Information Management, Elsevier, vol. 38(1), pages 64-76.
    4. Premkumar, G. & Bhattacherjee, Anol, 2008. "Explaining information technology usage: A test of competing models," Omega, Elsevier, vol. 36(1), pages 64-75, February.
    5. Uthman Alturki & Ahmed Aldraiweesh, 2023. "The Factors Influencing 21st Century Skills and Problem-Solving Skills: The Acceptance of Blackboard as Sustainable Education," Sustainability, MDPI, vol. 15(17), pages 1-22, August.
    6. Wen-Lung Shiau & Yogesh K. Dwivedi, 2013. "Citation and co-citation analysis to identify core and emerging knowledge in electronic commerce research," Scientometrics, Springer;Akadémiai Kiadó, vol. 94(3), pages 1317-1337, March.
    7. Nistor, Cristian, 2013. "A conceptual model for the use of social media in companies," MPRA Paper 44224, University Library of Munich, Germany.
    8. Alfiero, Simona & Battisti, Enrico & Ηadjielias, Elias, 2022. "Black box technology, usage-based insurance, and prediction of purchase behavior: Evidence from the auto insurance sector," Technological Forecasting and Social Change, Elsevier, vol. 183(C).
    9. Cowan, Kelly R. & Daim, Tugrul U., 2011. "Review of technology acquisition and adoption research in the energy sector," Technology in Society, Elsevier, vol. 33(3), pages 183-199.
    10. Chia-Chien Hsu & Brian Sandford & Chia-Ju Ling & Ching-Torng Lin, 2021. "Can the Unified Theory of Acceptance and Use of Technology (UTAUT) Help Explain Subjective Well-Being in Senior Citizens due to Gateball Participation?," IJERPH, MDPI, vol. 18(17), pages 1-15, August.
    11. Sanjeev Verma, 2015. "Harnessing the Benefit of Social Networking Sites for Intentional Social Action: Determinants and Challenges," Vision, , vol. 19(2), pages 104-111, June.
    12. Muhammad Ali & Syed Ali Raza & Chin-Hong Puah & Mohd Zaini Abd Karim, 2017. "Islamic home financing in Pakistan: a SEM-based approach using modified TPB model," Housing Studies, Taylor & Francis Journals, vol. 32(8), pages 1156-1177, November.
    13. Ángel Valarezo & Rafael López & Teodosio Pérez-Amaral, 2019. "Adoption of e-commerce by individuals and digital divide: Evidence from Spain," Documentos de Trabajo del ICAE 2019-19, Universidad Complutense de Madrid, Facultad de Ciencias Económicas y Empresariales, Instituto Complutense de Análisis Económico.
    14. Chua Chang Jin & Lim Chee Seong & Aye Aye Khin, 2019. "Factors Affecting the Consumer Acceptance towards Fintech Products and Services in Malaysia," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 9(1), pages 59-65, January.
    15. Haiyan Kong & Huifang Liu, 2023. "The Relationship between ICT Use and Perceived Life Satisfaction among Older People in Korea: The Mediating Effect of Social Capital," Sustainability, MDPI, vol. 15(12), pages 1-18, June.
    16. López, Rafael & Valarezo, Ángel & Pérez-Amaral, Teodosio, 2023. "Unleashing the potential of online learning in Spain: An econometric analysis," Telecommunications Policy, Elsevier, vol. 47(6).
    17. Elli Doukanari & Despo Ktoridou & Leonidas Efthymiou & Epaminondas Epaminonda, 2021. "The Quest for Sustainable Teaching Praxis: Opportunities and Challenges of Multidisciplinary and Multicultural Teamwork," Sustainability, MDPI, vol. 13(13), pages 1-21, June.
    18. Viswanath Venkatesh, 2000. "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model," Information Systems Research, INFORMS, vol. 11(4), pages 342-365, December.
    19. Juan F. Tavera Mesías & Juan C. Sánchez Giraldo & Bernardo Ballesteros Díaz, 2011. "Aceptación del E-Commerce en Colombia: un estudio para la ciudad de Medellín," Revista Facultad de Ciencias Económicas, Universidad Militar Nueva Granada, December.
    20. Tsai-Ling Liu & Tyrone T. Lin & Shu-Yen Hsu, 2022. "Continuance Usage Intention toward E-Payment during the COVID-19 Pandemic from the Financial Sustainable Development Perspective Using Perceived Usefulness and Electronic Word of Mouth as Mediators," Sustainability, MDPI, vol. 14(13), pages 1-23, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:19:p:14617-:d:1255935. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.