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Enhancing Employee Creativity in the Banking Sector: A Transformational Leadership Framework

Author

Listed:
  • Qinghua Fu

    (Department of Business Administration, Moutai Institute, Zunyi 563000, China)

  • Jacob Cherian

    (College of Business, Abu Dhabi University, Abu Dhabi P.O. Box 59911, United Arab Emirates)

  • Khalil-ur Rehman

    (Faculty of Business Administration, Lahore Leads University, Lahore 54000, Pakistan)

  • Sarminah Samad

    (Department of Business Administration, College of Business and Administration, Princess Nourah Bint Abdulrahman University, Riyadh 11671, Saudi Arabia)

  • Mohammed Arshad Khan

    (Accounting Department, College of Administrative and Financial Sciences, Saudi Electronic University, Riyadh 11673, Saudi Arabia)

  • Mohammad Athar Ali

    (Department of Finance, College of Administrative and Financial Sciences, Saudi Electronic University, Riyadh 11673, Saudi Arabia)

  • Laura Mariana Cismas

    (Faculty of Economics and Business Administration, West University of Timisoara, 300006 Timisoara, Romania)

  • Andra Miculescu

    (Faculty of Economics and Business Administration, West University of Timisoara, 300006 Timisoara, Romania)

Abstract

Despite the growing academic interest in transformational leadership and employee creativity, the banking sector has not yet received enough consideration. Mostly, the banking sector was assumed to be an inappropriate setting for employee creativity as it is a tightly supervised and controlled segment of an economy. Nevertheless, some research studies in advanced nations emphasized the significance of employee creativity in a banking context. However, the case of developing countries (e.g., Pakistan) has remained an understudied area. Against this background, the objective of this study was to examine the relationships between transformational leadership (TL), perceived organizational support (POS), and employee creativity (EC) through work engagement (WE). Some private banks were selected, situated in a large metropolitan city, with data collected for the present research by a self-administered questionnaire. The structural equation modeling (SEM) technique was employed to analyze data. It was observed that TL and POS induce EC, whereas WE mediated these relationships. These findings may help policymakers of the banking industry to improve employee creativity through WE.

Suggested Citation

  • Qinghua Fu & Jacob Cherian & Khalil-ur Rehman & Sarminah Samad & Mohammed Arshad Khan & Mohammad Athar Ali & Laura Mariana Cismas & Andra Miculescu, 2022. "Enhancing Employee Creativity in the Banking Sector: A Transformational Leadership Framework," Sustainability, MDPI, vol. 14(8), pages 1-19, April.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:8:p:4643-:d:793006
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    References listed on IDEAS

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    2. Mohammed Arshad Khan & Hamad A. Alhumoudi, 2022. "Performance of E-Banking and the Mediating Effect of Customer Satisfaction: A Structural Equation Model Approach," Sustainability, MDPI, vol. 14(12), pages 1-12, June.

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