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The Influence of the Digital Supply Chain on Operational Performance: A Study of the Food and Beverage Industry in Indonesia

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  • Mohammad Agung Saryatmo

    (School of Management, Asian Institute of Technology, Pathumthani 12120, Thailand)

  • Vatcharapol Sukhotu

    (School of Management, Asian Institute of Technology, Pathumthani 12120, Thailand)

Abstract

In this rapidly developing digital era, digital transformations take place within every industry, and they have effects on the management of the supply chains. The aim of this study is to delve into the influence of the digital supply chain on the quality, productivity, and cost reduction aspects of operational performance. This study relies on quantitative methodology and data collected from the food and beverage industry of Indonesia. Data from a survey comprising a total of 209 responses were selected for investigation. PLS-SEM was used to perform the analysis. The investigation reveals that the digital supply chain has significant effects on operational performance in terms of quality, productivity, and cost reduction performance. This study contributes to the understanding of supply chain management by addressing the knowledge gap associated with the digital supply chain. In particular, it has concentrated on the hitherto unresearched effect of operational performance in the context of the Indonesian manufacturing industry.

Suggested Citation

  • Mohammad Agung Saryatmo & Vatcharapol Sukhotu, 2021. "The Influence of the Digital Supply Chain on Operational Performance: A Study of the Food and Beverage Industry in Indonesia," Sustainability, MDPI, vol. 13(9), pages 1-18, May.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:9:p:5109-:d:548091
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    1. Zhao, Nanyang & Hong, Jiangtao & Lau, Kwok Hung, 2023. "Impact of supply chain digitalization on supply chain resilience and performance: A multi-mediation model," International Journal of Production Economics, Elsevier, vol. 259(C).
    2. Tadesse Kenea Amentae & Girma Gebresenbet, 2021. "Digitalization and Future Agro-Food Supply Chain Management: A Literature-Based Implications," Sustainability, MDPI, vol. 13(21), pages 1-24, November.
    3. Farajpour, Farnoush & Hassanzadeh, Alireza & Elahi, Shaban & Ghazanfari, Mehdi, 2022. "Digital supply chain blueprint via a systematic literature review," Technological Forecasting and Social Change, Elsevier, vol. 184(C).

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