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Towards Sustainable Textile and Apparel Industry: Exploring the Role of Business Intelligence Systems in the Era of Industry 4.0

Author

Listed:
  • Sumera Ahmad

    (School of Computing, Faculty of Engineering, Universiti Teknologi Malaysia, Johor Bahru, Johor 81310, Malaysia)

  • Suraya Miskon

    (Department of Information Systems, Azman Hashim International Business School, Universiti Teknologi Malaysia, Johor Bahru, Johor 81310, Malaysia)

  • Rana Alabdan

    (College of Computer and Information Sciences, Majmaah University, Al Majmaah 11952, Saudi Arabia)

  • Iskander Tlili

    (Department for Management of Science and Technology Development, Ton Duc Thang University, Ho Chi Minh City 758307, Vietnam
    Faculty of Applied Sciences, Ton Duc Thang University, Ho Chi Minh City 758307, Vietnam)

Abstract

Industry 4.0 is a new era of industrial revolution in which textile and apparel (T&A) companies are adopting and integrating advanced technologies to achieve sustainability and a competitive edge. Previous studies have just focused on the perspective of big data utilization in Industry 4.0 and neglected the role of business intelligence systems (BIS), especially in the T&A industry. The current study is one of the first to investigate the determinants of BIS adoption with an eye towards understanding how BIS can resolve sustainability issues in T&A companies with Industry 4.0 technologies. Methodology: A qualitative research approach is applied with 14 semi-structured in-depth interviews from 12 of the world’s high-end T&A companies. The snowball and purposeful sampling strategy is used to select the participants. The qualitative content analysis technique is used to analyze the interview data. Results: The findings revealed various themes, such as sustainability issues in T&A companies, improved value creation processes with leading BI solutions, and perceived difficulties in the adoption of BIS. Major improvements are perceived in the apparel retail business because apparel companies are more prone to adopt the Industry 4.0 technologies with advanced business intelligence (BI) solutions. The results prove the pivotal role of economic sustainability in the adoption of BIS and Industry 4.0 technologies in T&A companies.

Suggested Citation

  • Sumera Ahmad & Suraya Miskon & Rana Alabdan & Iskander Tlili, 2020. "Towards Sustainable Textile and Apparel Industry: Exploring the Role of Business Intelligence Systems in the Era of Industry 4.0," Sustainability, MDPI, vol. 12(7), pages 1-23, March.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:7:p:2632-:d:337383
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    Cited by:

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    2. Sumera Ahmad & Suraya Miskon & Rana Alabdan & Iskander Tlili, 2020. "Exploration of Influential Determinants for the Adoption of Business Intelligence System in the Textile and Apparel Industry," Sustainability, MDPI, vol. 12(18), pages 1-21, September.
    3. Sher Jahan Khan & Saeed Badghish & Puneet Kaur & Rajat Sharma & Amandeep Dhir, 2023. "What motivates the purchasing of green apparel products? A systematic review and future research agenda," Business Strategy and the Environment, Wiley Blackwell, vol. 32(7), pages 4183-4201, November.
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    5. Andreas Felsberger & Gerald Reiner, 2020. "Sustainable Industry 4.0 in Production and Operations Management: A Systematic Literature Review," Sustainability, MDPI, vol. 12(19), pages 1-39, September.
    6. Rupesh Chourasiya & Shrikant Pandey & Rakesh Kumar Malviya, 2023. "Sustainable manufacturing adoption in textile industries: A systematic state‐of‐art literature review and future research outline," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(2), pages 612-638, April.
    7. Chowdhury, Naimur Rahman & Paul, Sanjoy Kumar & Sarker, Tapan & Shi, Yangyan, 2023. "Implementing smart waste management system for a sustainable circular economy in the textile industry," International Journal of Production Economics, Elsevier, vol. 262(C).
    8. Rosangela de Fátima Pereira Marquesone & Tereza Cristina Melo de Brito Carvalho, 2022. "Examining the Nexus between the Vs of Big Data and the Sustainable Challenges in the Textile Industry," Sustainability, MDPI, vol. 14(8), pages 1-17, April.
    9. Carlos Andrés Tavera Romero & Jesús Hamilton Ortiz & Osamah Ibrahim Khalaf & Andrea Ríos Prado, 2021. "Business Intelligence: Business Evolution after Industry 4.0," Sustainability, MDPI, vol. 13(18), pages 1-13, September.
    10. Peerally, Jahan Ara & Santiago, Fernando & De Fuentes, Claudia & Moghavvemi, Sedigheh, 2022. "Towards a firm-level technological capability framework to endorse and actualize the Fourth Industrial Revolution in developing countries," Research Policy, Elsevier, vol. 51(10).

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