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Fostering Trust and Commitment in Complex Project Networks through Dedicated Investment in Partnership Management

Author

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  • Nina Shin

    (School of Business, Sejong University, Seoul 05006, Korea)

  • Jung-Sang Yoo

    (Department of Industrial and Management Engineering, Gachon University, Gyeonggi-do 13120, Korea)

  • Ik-Whan G. Kwon

    (Richard A. Chaifetz School of Business, Saint Louis University, St. Louis, MO 62108, USA)

Abstract

An absence of trust among partners can magnify the risk in a complex project by increasing behavioural uncertainty. Partnership trust can effectively substitute for control, reducing variability of outcomes and increasing value-adding strategic collaboration. It is introduced as strategic countermeasures against risks associated with project complexity that can only be achieved with commitment from all partners. This research conceptualises partnership trust on four dimensions and investigates the roles of dedicated investment and information sharing in partnership trust–commitment. The complexity of trust management is further highlighted in an exploration of the importance of the exchange relationship environment.

Suggested Citation

  • Nina Shin & Jung-Sang Yoo & Ik-Whan G. Kwon, 2020. "Fostering Trust and Commitment in Complex Project Networks through Dedicated Investment in Partnership Management," Sustainability, MDPI, vol. 12(24), pages 1-21, December.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:24:p:10397-:d:461004
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    Cited by:

    1. Isaac Akomea-Frimpong & Xiaohua Jin & Robert Osei-Kyei, 2022. "Mapping Studies on Sustainability in the Performance Measurement of Public-Private Partnership Projects: A Systematic Review," Sustainability, MDPI, vol. 14(12), pages 1-20, June.
    2. Yanling Yang & Yanling Zheng & Guojie Xie & Yu Tian, 2022. "The Influence Mechanism of Strategic Partnership on Enterprise Performance: Exploring the Chain Mediating Role of Information Sharing and Supply Chain Flexibility," Sustainability, MDPI, vol. 14(8), pages 1-23, April.

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