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Accessible Tourism in Natural Park Areas: A Social Network Analysis to Discard Barriers and Provide Information for People with Disabilities

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  • Piervito Bianchi

    (Department of Economics, University of Foggia, 71121 Foggia, Italy)

  • Giulio Mario Cappelletti

    (Department of Economics, Management and Territory, University of Foggia, 71121 Foggia, Italy)

  • Elisabetta Mafrolla

    (Department of Economics, Management and Territory, University of Foggia, 71121 Foggia, Italy)

  • Edgardo Sica

    (Department of Economics, Management and Territory, University of Foggia, 71121 Foggia, Italy)

  • Roberta Sisto

    (Department of Economics, Management and Territory, University of Foggia, 71121 Foggia, Italy)

Abstract

Although regulations designed to meet the necessities of tourists with disabilities are allowing disables to travel more, they are still encountering barriers and discriminatory practices. A relevant obstacle in making the tourist policy effective is represented by the lack of information and communication about needs and expectations of disabled categories. In this context, the present paper focuses on the coproduction process of tourist public policies for disables by looking at the network that facilitates communication among the actors taking part in the process. We adopt the Social Network Analysis (SNA) to study the policy network, i.e., how public administrations and policy users (associations of citizens/people with disabilities and entrepreneurs) exchange information about the accessibility to the Gargano National Park, a protected natural area in the South of Italy. In particular, we investigate the role of entrepreneurial stakeholders in channeling information and the presence of policy brokers, i.e., stakeholders that spread the policies to the whole network. Our findings show that a limited number of actors involved in granting accessibility to tourists with disabilities is engaged in information exchanges. Moreover, information flows are guided by only one public administration that plays, therefore, a key role in the implementation of policies that support the parks’ accessibility.

Suggested Citation

  • Piervito Bianchi & Giulio Mario Cappelletti & Elisabetta Mafrolla & Edgardo Sica & Roberta Sisto, 2020. "Accessible Tourism in Natural Park Areas: A Social Network Analysis to Discard Barriers and Provide Information for People with Disabilities," Sustainability, MDPI, vol. 12(23), pages 1-14, November.
  • Handle: RePEc:gam:jsusta:v:12:y:2020:i:23:p:9915-:d:452014
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    References listed on IDEAS

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    1. Nora Zulvianti & Hasdi Aimon & Abror Abror, 2022. "The Influence of Environmental and Non-Environmental Factors on Tourist Satisfaction in Halal Tourism Destinations in West Sumatra, Indonesia," Sustainability, MDPI, vol. 14(15), pages 1-17, July.
    2. Edgardo Sica & Roberta Sisto & Piervito Bianchi & Giulio Cappelletti, 2020. "Inclusivity and Responsible Tourism: Designing a Trademark for a National Park Area," Sustainability, MDPI, vol. 13(1), pages 1-11, December.
    3. Kai Wang & Menghan Wang & Chang Gan & Qinchang Chen & Mihai Voda, 2021. "Tourism Economic Network Structural Characteristics of National Parks in the Central Region of China," Sustainability, MDPI, vol. 13(9), pages 1-19, April.
    4. Naomi di Santo & Ilaria Russo & Roberta Sisto, 2022. "Climate Change and Natural Resource Scarcity: A Literature Review on Dry Farming," Land, MDPI, vol. 11(12), pages 1-25, November.
    5. Riccardo Beltramo & Stefano Duglio & Giulio Mario Cappelletti, 2022. "Should I Stay or Can I Go? Accessible Tourism and Mountain Huts in Gran Paradiso National Park," Sustainability, MDPI, vol. 14(5), pages 1-16, March.
    6. Haijian Li & Wujie Xie, 2022. "Research on the Structural Characteristics and Evolutionary Process of China’s Tourism Investment Spatial Correlation Network," IJERPH, MDPI, vol. 19(23), pages 1-20, November.
    7. Maria José Aguilar-Carrasco & Eric Gielen & Maria Vallés-Planells & Francisco Galiana & Mercedes Almenar-Muñoz & Cecil Konijnendijk, 2022. "Promoting Inclusive Outdoor Recreation in National Park Governance: A Comparative Perspective from Canada and Spain," IJERPH, MDPI, vol. 19(5), pages 1-25, February.
    8. Maria Giovina Pasca & Grazia Chiara Elmo & Gabriella Arcese & Giulio Mario Cappelletti & Olimpia Martucci, 2022. "Accessible Tourism in Protected Natural Areas: An Empirical Study in the Lazio Region," Sustainability, MDPI, vol. 14(3), pages 1-12, February.
    9. Fabio De Matteis & Giovanni Notaristefano & Piervito Bianchi, 2021. "Public—Private Partnership Governance for Accessible Tourism in Marine Protected Areas (MPAs)," Sustainability, MDPI, vol. 13(15), pages 1-14, July.

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