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Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment?

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  • Stephen P Osborne
  • Zoe Radnor
  • Kirsty Strokosch

Abstract

Co-production is currently one of cornerstones of public policy reform across the globe. Inter alia , it is articulated as a valuable route to public service reform and to the planning and delivery of effective public services, a response to the democratic deficit and a route to active citizenship and active communities, and as a means by which to lever in additional resources to public service delivery. Despite these varied roles, co-production is actually poorly formulated and has become one of a series of ‘woolly-words’ in public policy. This paper presents a conceptualization of co-production that is theoretically rooted in both public management and service management theory. It argues that this is a robust starting point for the evolution of new research and knowledge about co-production and for the development of evidence-based public policymaking and implementation.

Suggested Citation

  • Stephen P Osborne & Zoe Radnor & Kirsty Strokosch, 2016. "Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment?," Public Management Review, Taylor & Francis Journals, vol. 18(5), pages 639-653, May.
    • Handle: RePEc:taf:pubmgr:v:18:y:2016:i:5:p:639-653
    DOI: 10.1080/14719037.2015.1111927
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