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Residents’ Perceptions and Satisfaction toward Tourism Development: A Case Study of Petra Region, Jordan

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  • Moayad Mohammad Alrwajfah

    (Faculty of Tourism, University of Malaga, Campus de Teatinos s/n, 29071 Malaga, Spain)

  • Fernando Almeida-García

    (Department of Geography, Faculty of Tourism, University of Malaga, Campus de Teatinos s/n, 29071 Malaga, Spain)

  • Rafael Cortés-Macías

    (Department of Geography, Faculty of Tourism, University of Malaga, Campus de Teatinos s/n, 29071 Malaga, Spain)

Abstract

This study investigates whether local residents’ sociodemographics and community attachment can influence their perceptions toward the impact of tourism (economic, environmental, and sociocultural effects) and, further, whether these perceptions influence their satisfaction with local tourism management. The perceptions of 467 residents were surveyed from six communities in the region of Petra, Jordan. The results of a regression analysis indicate that the respondents’ sociodemographics and community attachment influence their perceptions of the impacts of tourism. Gender and distance from tourist sites are found to be very important factors that influence local residents’ perceptions. In addition, the perceived economic impact is the most important aspect for these respondents, and perceived negative impacts do not significantly influence their satisfaction. Suggestions for future studies in the region and possible implications are discussed.

Suggested Citation

  • Moayad Mohammad Alrwajfah & Fernando Almeida-García & Rafael Cortés-Macías, 2019. "Residents’ Perceptions and Satisfaction toward Tourism Development: A Case Study of Petra Region, Jordan," Sustainability, MDPI, vol. 11(7), pages 1-19, March.
  • Handle: RePEc:gam:jsusta:v:11:y:2019:i:7:p:1907-:d:218484
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    3. Gert-Jan Hospers, 2019. "Overtourism in European Cities: From Challenges to Coping Strategies," CESifo Forum, ifo Institute - Leibniz Institute for Economic Research at the University of Munich, vol. 20(03), pages 20-24, October.
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    5. Elsie Nasr & Okechukwu Lawrence Emeagwali & Hasan Yousef Aljuhmani & Souha Al-Geitany, 2022. "Destination Social Responsibility and Residents’ Environmentally Responsible Behavior: Assessing the Mediating Role of Community Attachment and Involvement," Sustainability, MDPI, vol. 14(21), pages 1-26, October.
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    9. Hongmei Song & Chris Zhu & Lawrence Hoc Nang Fong, 2021. "Exploring Residents’ Perceptions and Attitudes towards Sustainable Tourism Development in Traditional Villages: The Lens of Stakeholder Theory," Sustainability, MDPI, vol. 13(23), pages 1-16, November.
    10. Juan Antonio Jimber del Río & Ricardo David Hernández-Rojas & Virginia Navajas-Romero & Amalia Hidalgo-Fernández, 2020. "The Loyalty of Tourism in Synagogues: The Special Case of the Synagogue of Córdoba," IJERPH, MDPI, vol. 17(12), pages 1-18, June.
    11. Davut Kodaş & Resat Arıca & Nese Kafa & Feridun Duman, 2022. "Relationships between Perceptions of Residents Toward Tourism Development, Benefits Derived from Tourism and Support to Tourism," Journal of Tourismology, Istanbul University, Faculty of Economics, vol. 8(2), pages 255-280, December.
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