IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v11y2019i4p954-d205458.html
   My bibliography  Save this article

Developing Sustainable Healthcare Systems in Developing Countries: Examining the Role of Barriers, Enablers and Drivers on Knowledge Management Adoption

Author

Listed:
  • Jawad Karamat

    (School of Management, Northwestern Polytechnical University, Xi’an 710072, China)

  • Tong Shurong

    (School of Management, Northwestern Polytechnical University, Xi’an 710072, China)

  • Naveed Ahmad

    (School of Management, Northwestern Polytechnical University, Xi’an 710072, China)

  • Sana Afridi

    (Department of Pathology, School of Basic Medical Science, Xi’an Jiaotong University, Xianning West Road, Xi’an 710049, China)

  • Shahbaz Khan

    (School of Automation, Northwestern Polytechnical University, Xi’an 710072, China)

  • Nidha Khan

    (Department of Politics and International Relations, The University of Auckland, Auckland, 1010, New Zealand)

Abstract

Knowledge management (KM) adoption is crucial to integrating sustainable development within the healthcare sector. Different barriers, enablers, and drivers affect KM adoption. Identifying these barriers, enablers, and drivers and their role in KM adoption is the core of successful KM adoption. However, there is scarcity of studies applying quantitative models and combing barriers, enablers and drivers to check their effect on KM adoption, especially form a developing country’s perspective such as Pakistan. Therefore, this study explores the role of barriers, enablers and drivers on KM adoption in Pakistan. Healthcare professionals participated in the data collection process, and results were analyzed using structural equation modeling. The findings described that: (1) organizational and strategic barriers have significant negative association with KM adoption; (2) government related enablers have significant positive association with KM adoption; (3) healthcare related drivers, and performance-based drivers have significant positive association with KM adoption. This study concludes that government intervention to promote KM adoption is necessary especially in developing countries. These findings will be helpful for the healthcare professionals and policy makers to promote KM adoption in healthcare sector. Current study contributes to the healthcare literature and body of knowledge by providing the empirical evidence of checking the quantitative effect of barriers, enablers and drivers on KM adoption.

Suggested Citation

  • Jawad Karamat & Tong Shurong & Naveed Ahmad & Sana Afridi & Shahbaz Khan & Nidha Khan, 2019. "Developing Sustainable Healthcare Systems in Developing Countries: Examining the Role of Barriers, Enablers and Drivers on Knowledge Management Adoption," Sustainability, MDPI, vol. 11(4), pages 1-31, February.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:4:p:954-:d:205458
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/11/4/954/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/11/4/954/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Elisabeth Davenport, 2002. "Mundane knowledge management and microlevel organizational learning: An ethological approach," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 53(12), pages 1038-1046, October.
    2. Ioanna Karamitri & Michael A. Talias & Thalia Bellali, 2017. "Knowledge management practices in healthcare settings: a systematic review," International Journal of Health Planning and Management, Wiley Blackwell, vol. 32(1), pages 4-18, January.
    3. B. P. Sharma & M. D. Singh, 2015. "Modeling the Knowledge Sharing Barriers: An ISM Approach," International Journal of Knowledge-Based Organizations (IJKBO), IGI Global, vol. 5(1), pages 16-33, January.
    4. Jang-Hwan Lee & Young-Gul Kim & Min-Yong Kim, 2006. "Effects of Managerial Drivers and Climate Maturity on Knowledge-Management Performance: Empirical Validation," Information Resources Management Journal (IRMJ), IGI Global, vol. 19(3), pages 48-60, July.
    5. K. Evrard Samuel & M. Goury & A. Gunasekaran & A. Spalanzani, 2011. "Knowledge Management in Supply Chain: An Empirical Study from France," Post-Print halshs-00642507, HAL.
    6. Norman Dalkey & Olaf Helmer, 1963. "An Experimental Application of the DELPHI Method to the Use of Experts," Management Science, INFORMS, vol. 9(3), pages 458-467, April.
    7. Varabyova, Yauheniya & Müller, Julia-Maria, 2016. "The efficiency of health care production in OECD countries: A systematic review and meta-analysis of cross-country comparisons," Health Policy, Elsevier, vol. 120(3), pages 252-263.
    8. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    9. Muhammad Akram & Faheem Jehangir Khan, 2007. "Health Care Services and Government Spending in Pakistan," PIDE-Working Papers 2007:32, Pakistan Institute of Development Economics.
    10. Jawad Karamat & Tong Shurong & Naveed Ahmad & Abdul Waheed & Shahbaz Khan, 2018. "Barriers to Knowledge Management in the Health Sector of Pakistan," Sustainability, MDPI, vol. 10(11), pages 1-22, November.
    11. Andaleeb, Syed Saad, 2001. "Service quality perceptions and patient satisfaction: a study of hospitals in a developing country," Social Science & Medicine, Elsevier, vol. 52(9), pages 1359-1370, May.
    12. A. Willem & M. Buelens, 2005. "Knowledge Sharing in Public Sector Organizations: The Effect of Organizational Characteristics on Interdepartmental Knowledge Sharing," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 05/344, Ghent University, Faculty of Economics and Business Administration.
    13. Sachin K. Patil & Ravi Kant, 2014. "Ranking the barriers of knowledge management adoption in supply chain using fuzzy AHP method," International Journal of Business Innovation and Research, Inderscience Enterprises Ltd, vol. 8(1), pages 52-75.
    14. Necmi Kemal Avkiran, 2018. "An in-depth discussion and illustration of partial least squares structural equation modeling in health care," Health Care Management Science, Springer, vol. 21(3), pages 401-408, September.
    15. Naveed Ahmad & Yuming Zhu & Muhammad Ibrahim & Muhammad Waqas & Abdul Waheed, 2018. "Development of a Standard Brownfield Definition, Guidelines, and Evaluation Index System for Brownfield Redevelopment in Developing Countries: The Case of Pakistan," Sustainability, MDPI, vol. 10(12), pages 1-22, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Adela Laura Popa & Naiana Nicoleta Ţarcă & Dinu Vlad Sasu & Simona Aurelia Bodog & Remus Dorel Roşca & Teodora Mihaela Tarcza, 2022. "Exploring Marketing Insights for Healthcare: Trends and Perspectives Based on Literature Investigation," Sustainability, MDPI, vol. 14(17), pages 1-21, August.
    2. Sadia Hanif & Ali Ahsan & Graham Wise, 2020. "Icebergs of Expertise-Based Leadership: The Role of Expert Leaders in Public Administration," Sustainability, MDPI, vol. 12(11), pages 1-19, June.
    3. Helga E. Lister & Karien Mostert & Tanita Botha & Simoné van der Linde & Elaine van Wyk & Su-Ané Rocher & Richelle Laing & Lucy Wu & Selma Müller & Alexander des Tombe & Tebogo Kganyago & Nonhlanhla Z, 2022. "South African Healthcare Professionals’ Knowledge, Attitudes, and Practices Regarding Environmental Sustainability in Healthcare: A Mixed-Methods Study," IJERPH, MDPI, vol. 19(16), pages 1-14, August.
    4. Aisha Hassan & Li Cui-Xia & Naveed Ahmad & Muzaffar Iqbal & Kramat Hussain & Muhammad Ishtiaq & Maira Abrar, 2021. "Safety Failure Factors Affecting Dairy Supply Chain: Insights from a Developing Economy," Sustainability, MDPI, vol. 13(17), pages 1-24, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jawad Karamat & Tong Shurong & Naveed Ahmad & Sana Afridi & Shahbaz Khan & Kashif Mahmood, 2019. "Promoting Healthcare Sustainability in Developing Countries: Analysis of Knowledge Management Drivers in Public and Private Hospitals of Pakistan," IJERPH, MDPI, vol. 16(3), pages 1-24, February.
    2. Jawad Karamat & Tong Shurong & Naveed Ahmad & Abdul Waheed & Shahbaz Khan, 2018. "Barriers to Knowledge Management in the Health Sector of Pakistan," Sustainability, MDPI, vol. 10(11), pages 1-22, November.
    3. Jawad Karamat & Tong Shurong & Naveed Ahmad & Abdul Waheed & Kashif Mahmood, 2018. "Enablers Supporting the Implementation of Knowledge Management in the Healthcare of Pakistan," IJERPH, MDPI, vol. 15(12), pages 1-22, December.
    4. Ion Popa & Simona Cătălina Ștefan, 2019. "Modeling the Pathways of Knowledge Management Towards Social and Economic Outcomes of Health Organizations," IJERPH, MDPI, vol. 16(7), pages 1-21, March.
    5. Sebastian Ion Ceptureanu & Eduard Gabriel Ceptureanu & Marieta Olaru & Doina I. Popescu, 2018. "An Exploratory Study on Knowledge Management Process Barriers in the Oil Industry," Energies, MDPI, vol. 11(8), pages 1-15, July.
    6. Julio C. Acosta-Prado & Oscar H. López-Montoya & Carlos Sanchís-Pedregosa & Ulpiano J. Vázquez-Martínez, 2020. "Sustainable Orientation of Management Capability and Innovative Performance: The Mediating Effect of Knowledge Management," Sustainability, MDPI, vol. 12(4), pages 1-17, February.
    7. Rocco Agrifoglio & Concetta Metallo & Primiano Nauta, 2021. "Understanding Knowledge Management in Public Organizations through the Organizational Knowing Perspective: a Systematic Literature Review and Bibliometric Analysis," Public Organization Review, Springer, vol. 21(1), pages 137-156, March.
    8. Douglas Edward Abrahamson & Jane Goodman-Delahunty, 2014. "Impediments to Information and Knowledge Sharing Within Policing," SAGE Open, , vol. 4(1), pages 21582440135, January.
    9. Cerchione, Roberto & Esposito, Emilio, 2016. "A systematic review of supply chain knowledge management research: State of the art and research opportunities," International Journal of Production Economics, Elsevier, vol. 182(C), pages 276-292.
    10. Bindu Gupta & Sahil Joshi & Mohit Agarwal, 2012. "The Effect of Expected Benefit and Perceived Cost on Employees’ Knowledge Sharing Behavior: A Study of IT Employees in India," Organizations and Markets in Emerging Economies, Faculty of Economics, Vilnius University, vol. 3(1).
    11. Jyoti Verma & Anamika Sinha, 2016. "Knowledge Sharing in Cross-Functional Teams and its Antecedents: Role of Mutual Trust as a Moderator," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(03), pages 1-22, September.
    12. Alireza Arab & Iman Ghasemian Sahebi & Seyyed Abbas Alavi, 2017. "Assessing the Key Success Factors of Knowledge Management Adoption in Supply Chain," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(4), pages 401-418, April.
    13. Shirin Shafieiyoun & Akbar Moazen Safaei, 2013. "Enhancing Knowledge Sharing Among Higher Education Students through Digital Game," Journal of Knowledge Management, Economics and Information Technology, ScientificPapers.org, vol. 3(3), pages 1-5, June.
    14. Roberto Cerchione & Emilio Esposito & Maria Rosaria Spadaro, 2015. "The Spread of Knowledge Management in SMEs: A Scenario in Evolution," Sustainability, MDPI, vol. 7(8), pages 1-23, July.
    15. Sasmita Palo & Linu Charles, 2015. "Investigating Factors Affecting Knowledge Sharing Intention of Salespeople," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 40(3-4), pages 302-324, August.
    16. Ioanna Karamitri & Fotis Kitsios & Michael A. Talias, 2020. "Development and Validation of a Knowledge Management Questionnaire for Hospitals and Other Healthcare Organizations," Sustainability, MDPI, vol. 12(7), pages 1-15, March.
    17. Piera Centobelli & Roberto Cerchione & Emilio Esposito, 2017. "Knowledge Management in Startups: Systematic Literature Review and Future Research Agenda," Sustainability, MDPI, vol. 9(3), pages 1-19, March.
    18. Nataša Pomazalová, 2011. "Knowledge, flawlessness and failures in processing of public procurement documents at the state administration," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 59(7), pages 275-282.
    19. Ahmad, Naveed & Zhu, Yuming & Hongli, Lin & Karamat, Jawad & Waqas, Muhammad & Taskheer Mumtaz, Syed Muhammad, 2020. "Mapping the obstacles to brownfield redevelopment adoption in developing economies: Pakistani Perspective," Land Use Policy, Elsevier, vol. 91(C).
    20. Munier, Francis & Ronde, Patrick, 2001. "The role of knowledge codification in the emergence of consensus under uncertainty: empirical analysis and policy implications," Research Policy, Elsevier, vol. 30(9), pages 1537-1551, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:11:y:2019:i:4:p:954-:d:205458. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.