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Students’ Perspective on Quality Assurance in Higher Education in the Context of Sustainability: A PLS-SEM Approach

Author

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  • Ana Alexandra Gora

    (Management Department, The Bucharest University of Economic Studies, 010374 Bucharest, Romania)

  • Simona Cătălina Ștefan

    (Management Department, The Bucharest University of Economic Studies, 010374 Bucharest, Romania)

  • Ștefan Cătălin Popa

    (Management Department, The Bucharest University of Economic Studies, 010374 Bucharest, Romania)

  • Cătălina Florentina Albu

    (Management Department, The Bucharest University of Economic Studies, 010374 Bucharest, Romania)

Abstract

The purpose of this paper was to provide empirical evidence of the impact of quality assurance in higher education on two relevant higher education outcomes; students’ knowledge, skills, and competencies; and their employability. Survey data were collected from two major Romanian public universities and analyzed using a partial least-squares structural equations modeling (PLS-SEM) technique. The main results suggested that students’ competencies were positively and directly influenced by the quality of the educational process, as well as the practical and research activities. The students’ chances of employment in the labor market were positively and directly influenced only by the quality of the educational process and by the research activities. Indirect influences were also revealed. The findings of the study may be shown to have theoretical implications by proposing a model that links the features of quality management in higher education institutions with students’ competencies and chances of employment in the labor market. From a practical perspective, the results may be of interest to higher education policy makers, to evaluation and accreditation institutions, to universities, and also to students.

Suggested Citation

  • Ana Alexandra Gora & Simona Cătălina Ștefan & Ștefan Cătălin Popa & Cătălina Florentina Albu, 2019. "Students’ Perspective on Quality Assurance in Higher Education in the Context of Sustainability: A PLS-SEM Approach," Sustainability, MDPI, vol. 11(17), pages 1-21, September.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:17:p:4793-:d:263455
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    6. Yifan Liu & Tiantian Bao & Dan Zhao & Huiyun Sang & Benwei Fu, 2022. "Evaluation of Student-Perceived Service Quality in Higher Education for Sustainable Development: A Fuzzy TODIM-ERA Method," Sustainability, MDPI, vol. 14(8), pages 1-21, April.
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    11. Juan Martín-Miguel & Camio Prado-Román & Gabriel Cachón-Rodríguez & Lilliana L. Avendaño-Miranda, 2020. "Determinants of Reputation at Private Graduate Online Schools," Sustainability, MDPI, vol. 12(22), pages 1-18, November.
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