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A Parallel Mediation Analysis on the Effects of Pandemic Accentuated Occupational Stress on Hospitality Industry Staff Turnover Intentions in COVID-19 Context

Author

Listed:
  • Lavinia Denisia Cuc

    (Faculty of Economical Sciences, Aurel Vlaicu University of Arad, 310032 Arad, Romania)

  • Andrea Feher

    (Department of Economy and Firm Financing, University of Life Sciences “King Mihai I” from Timisoara, 300645 Timisoara, Romania)

  • Paul Nichita Cuc

    (Department of Statistical Science, University College London, London WC1E 6BT, UK)

  • Silviu Gabriel Szentesi

    (Faculty of Economical Sciences, Aurel Vlaicu University of Arad, 310032 Arad, Romania)

  • Dana Rad

    (Center of Research Development and Innovation in Psychology, Aurel Vlaicu University of Arad, 310032 Arad, Romania)

  • Gavril Rad

    (Center of Research Development and Innovation in Psychology, Aurel Vlaicu University of Arad, 310032 Arad, Romania)

  • Mioara Florina Pantea

    (Faculty of Economical Sciences, Aurel Vlaicu University of Arad, 310032 Arad, Romania)

  • Cosmin Silviu Raul Joldes

    (Faculty of International Business and Economics, Bucharest University of Economic Studies, 010374 București, Romania)

Abstract

The purpose of this research was to analyze how different effects of the COVID pandemic, expressed through pandemic accentuated occupational stress, perceived job insecurity, occupational safety and health perception and perceived organizational effectiveness, may impact turnover intentions of the personnel in the hospitality industry. Our research team designed an online questionnaire which was analyzed with network analysis to depict the relationship between factors, and, then, a confirmatory factor analysis was employed to confirm the distribution of the items to the envisaged five factors. Based on a sample of 324 randomized Romanian hospitality industry staff, the results of our cross-sectional study revealed that occupational safety and health perception, perceived organizational effectiveness and perceived job insecurity in the pandemic accentuated occupational stress to indirectly and significantly impact hospitality industry staff turnover intentions (TI). The results indicated that, while the total effect of PAOS on TI was significant, the direct effect was still significant, while all three mediators remained significant predictors. Overall, mediators partially mediated the relationship between PAOS and TI, indicating that employees with low scores on occupational safety and health perception (OSHP), and perceived organizational effectiveness (POE) and high scores on perceived job insecurity (PJI) were more likely to have higher levels of TI turnover intentions.

Suggested Citation

  • Lavinia Denisia Cuc & Andrea Feher & Paul Nichita Cuc & Silviu Gabriel Szentesi & Dana Rad & Gavril Rad & Mioara Florina Pantea & Cosmin Silviu Raul Joldes, 2022. "A Parallel Mediation Analysis on the Effects of Pandemic Accentuated Occupational Stress on Hospitality Industry Staff Turnover Intentions in COVID-19 Context," IJERPH, MDPI, vol. 19(19), pages 1-20, September.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:19:p:12050-:d:923173
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