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GIANN—A Methodology for Optimizing Competitiveness Performance Assessment Models for Small and Medium-Sized Enterprises

Author

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  • Jones Luís Schaefer

    (Department of Production Engineering, Federal University of Santa Maria (UFSM), Santa Maria 97105-900, Brazil)

  • Paulo Roberto Tardio

    (Production and Systems Engineering Graduate Program, Pontifical Catholic University of Parana (PUCPR), Curitiba 80215-901, Brazil)

  • Ismael Cristofer Baierle

    (Graduate Program in Agro-Industrial Systems and Processes, Federal University of Rio Grande, Rio Grande 96203-900, Brazil)

  • Elpidio Oscar Benitez Nara

    (Production and Systems Engineering Graduate Program, Pontifical Catholic University of Parana (PUCPR), Curitiba 80215-901, Brazil)

Abstract

The adoption of models based on key performance indicators to diagnose and evaluate the competitiveness of companies has been presented as a trend in the operations’ management. These models are structured with different variables in complex interrelationships, making diagnosis and monitoring difficult due to the number of variables involved, which is one of the main management challenges of Small and Medium-sized Enterprises. In this sense, this article proposes the Gain Information Artificial Neural Network (GIANN) method. GIANN is a method to optimize the number of variables of assessment models for the competitiveness and operational performance of Small and Medium-sized Enterprises. GIANN is a hybrid methodology combining Multi-attribute Utility Theory with Entropy and Information Gain concepts and computational modeling through Multilayer Perceptron Artificial Neural Network. The model used in this article integrates variables such as fundamental points of view, critical success factors, and key performance indicators. GIANN was validated through a survey of managers of Small and Medium-sized Enterprises in Southern Brazil. The initial model was adjusted, reducing the number of key performance indicators by 39% while maintaining the accuracy of the results of the competitiveness measurement. With GIANN, the number of variables to be monitored decreases considerably, facilitating the management of Small and Medium-sized Enterprises.

Suggested Citation

  • Jones Luís Schaefer & Paulo Roberto Tardio & Ismael Cristofer Baierle & Elpidio Oscar Benitez Nara, 2023. "GIANN—A Methodology for Optimizing Competitiveness Performance Assessment Models for Small and Medium-Sized Enterprises," Administrative Sciences, MDPI, vol. 13(2), pages 1-16, February.
    • Handle: RePEc:gam:jadmsc:v:13:y:2023:i:2:p:56-:d:1064601
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    References listed on IDEAS

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    1. Bana e Costa, Carlos A. & Ensslin, Leonardo & Correa, Emerson C. & Vansnick, Jean-Claude, 1999. "Decision Support Systems in action: Integrated application in a multicriteria decision aid process," European Journal of Operational Research, Elsevier, vol. 113(2), pages 315-335, March.
    2. Ningxuan Kang & Cong Zhao & Jingshan Li & John A. Horst, 2016. "A Hierarchical structure of key performance indicators for operation management and continuous improvement in production systems," International Journal of Production Research, Taylor & Francis Journals, vol. 54(21), pages 6333-6350, November.
    3. Doyeong Kim & Wongyun Oh & Jiyeong Yun & Jongyoung Youn & Sunglok Do & Donghoon Lee, 2021. "Development of Key Performance Indicators for Measuring the Management Performance of Small Construction Firms in Korea," Sustainability, MDPI, vol. 13(11), pages 1-15, May.
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    Cited by:

    1. Huwei Wen & Yutong Liu & Fengxiu Zhou, 2023. "Promoting the International Competitiveness of Small and Medium-Sized Enterprises Through Cross-Border E-Commerce Development," SAGE Open, , vol. 13(4), pages 21582440231, November.

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