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The Analysis of the Effect of Motivators on the Performance of Warehouse Employees in Distribution Centers

Author

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  • Karolina Werner-Lewandowska
  • Adam Kolinski
  • Amadeusz Urbaniak

Abstract

Purpose: The aim of this paper is to conduct an analysis of the effect of motivators on the employees’ performance in handling system orders at the warehouse of distribution center. Design/Methodology/Approach: Three employees included in the study were post probationary period, while two employees were on probationary period. In the first stage, a face-to-face interview was conducted with each representative of the study group in order to gain a closer understanding of each individual and then, based on the responses obtained, a decision was made to introduce an appropriate experimental factor into the research process. The moment when the selected motivator was applied to each employee allowed to passively generate relevant data, such as percentage productivity and productivity in pieces of completed items. The printouts of the employees’ performance constituted documents that were thoroughly analyzed in order to create the database needed to conduct the performance study and statistical analysis. Statistical analysis was the final stage in the entire project and research process. The analysis consisted of two parametric tests, t-test for independent groups and one-way analysis of variance (ANOVA), supplemented by a multiple comparisons LSD (Least Significant Differences) test. Findings: The results supported the hypotheses set regarding the effect of motivators on average productivity, on average daily number of items completed, and the form of employment on the work efficiency of warehouse workers. Practical Implications: The research results have practical implications for every distribution center. Research results can be helpful for managers. Knowing about the motivators of warehouse workers allows you to build an appropriate motivation system. Originality/Value: The originality of the presented research results from the applied research methods. This analysis consisted of two parametric tests: t-test for independent groups and one-way analysis of variance (ANOVA), supplemented by a multiple comparisons LSD (Least Significant Differences) test.

Suggested Citation

  • Karolina Werner-Lewandowska & Adam Kolinski & Amadeusz Urbaniak, 2022. "The Analysis of the Effect of Motivators on the Performance of Warehouse Employees in Distribution Centers," European Research Studies Journal, European Research Studies Journal, vol. 0(1), pages 286-295.
    • Handle: RePEc:ers:journl:v:xxv:y:2022:i:1:p:286-295
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    References listed on IDEAS

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    1. Karolina Werner-Lewandowska & Paulina Golinska-Dawson, 2021. "Sustainable Logistics Management Maturity—The Theoretical Assessment Framework and Empirical Results from Poland," Sustainability, MDPI, vol. 13(9), pages 1-19, May.
    2. Elbert, R. & Franzke, T. & Glock, C. H. & Grosse, E. H., 2017. "The effects of human behavior on the efficiency of routing policies in order picking: the case of route deviations," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 84508, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    3. Grosse, E. H., 2015. "Human factors in order picking systems – A framework for integrating human factors in order picking planning models with an in-depth analysis of learning effects," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 74359, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    4. José Antonio Larco & René de Koster & Kees Jan Roodbergen & Jan Dul, 2017. "Managing warehouse efficiency and worker discomfort through enhanced storage assignment decisions," International Journal of Production Research, Taylor & Francis Journals, vol. 55(21), pages 6407-6422, November.
    5. Izabela Kudelska & Rafal Niedbal, 2021. "The Impact of Organizational Change on the Improvement of the Picking Process in a Logistics Center – A Case Study," European Research Studies Journal, European Research Studies Journal, vol. 0(2B), pages 882-892.
    6. Grosse, E. H. & Glock, C. H. & Jaber, M. Y. & Neumann, W. P., 2015. "Incorporating human factors in order picking planning models: framework and research opportunities," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 65237, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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    Cited by:

    1. Mariusz Wozniakowski & Wiktor Krasa & Lukasz Nowakowski, 2023. "Designing Driver-Employee Relationships in Logistics Centres as Part of the Development of Modern Distribution Channels," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 768-778.

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    More about this item

    Keywords

    Motivators; performance; warehouse employees.;
    All these keywords.

    JEL classification:

    • D91 - Microeconomics - - Micro-Based Behavioral Economics - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration

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