Knowledge management enablers in liner shipping
AbstractThis study empirically identifies crucial knowledge management enablers and examines their impacts on organizational performance using survey data collected from liner shipping firms include shipping companies and agencies. Results indicated that knowledge management enablers such as organizational structure and knowledge management culture are found to have significantly positive effects on the organizational performance aspects of innovativeness, financial performance, and customer service, whereas information technology support is a positive effect on organizational performance aspect of innovativeness. Theoretical and managerial implications of the research findings on knowledge management for liner shipping companies are discussed.
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Bibliographic InfoArticle provided by Elsevier in its journal Transportation Research Part E: Logistics and Transportation Review.
Volume (Year): 45 (2009)
Issue (Month): 6 (November)
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Web page: http://www.elsevier.com/wps/find/journaldescription.cws_home/600244/description#description
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- Mihi Ramírez, Antonio, 2012. "Product return and logistics knowledge: Influence on performance of the firm," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 48(6), pages 1137-1151.
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