IDEAS home Printed from https://ideas.repec.org/a/eee/tefoso/v179y2022ics0040162522002001.html
   My bibliography  Save this article

Drivers’ perceptions of the sharing economy for transport services

Author

Listed:
  • Hossain, Mokter
  • Mozahem, Najib Ali

Abstract

The sharing economy (SE) has been studied from various perspectives, but ridesharing is a particularly popular type of SE that has manifested around the world. Prior studies of the SE have largely explored customers’ perspectives, with drivers’ perspectives remaining largely unexplored. Due to its various business models, cultures, driver traits, and consumer groups, the Middle East is an important area for SE research. This study, therefore, aims to explore the drivers’ perceptions of the sharing economy in Qatar and how culture, public transport, regular taxi services, and unexpected incidences affect the sharing economy in Qatar. Based mainly on 31 face-to-face interviews with SE drivers, this study reveals several insights into the SE in Qatar. It identifies the main perceptions that drivers have of SE firms, driving distress, and customer hassles, as well as why drivers are motivated to engage with the SE and the system for drivers to rate customers and vice versa. Based on the findings, this study discusses the implications and some potential directions for future research.

Suggested Citation

  • Hossain, Mokter & Mozahem, Najib Ali, 2022. "Drivers’ perceptions of the sharing economy for transport services," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
    • Handle: RePEc:eee:tefoso:v:179:y:2022:i:c:s0040162522002001
    DOI: 10.1016/j.techfore.2022.121668
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0040162522002001
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techfore.2022.121668?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. M. Keith Chen & Judith A. Chevalier & Peter E. Rossi & Emily Oehlsen, 2019. "The Value of Flexible Work: Evidence from Uber Drivers," Journal of Political Economy, University of Chicago Press, vol. 127(6), pages 2735-2794.
    2. Thomas Clauss & Peter Harengel & Marianne Hock, 2019. "The perception of value of platform-based business models in the sharing economy: determining the drivers of user loyalty," Review of Managerial Science, Springer, vol. 13(3), pages 605-634, June.
    3. Craig Standing & Susan Standing & Sharon Biermann, 2019. "The implications of the sharing economy for transport," Transport Reviews, Taylor & Francis Journals, vol. 39(2), pages 226-242, March.
    4. Ballús-Armet, Ingrid & Shaheen, Susan PhD & Clonts, Kelly & Weinzimmer, David, 2014. "Peer-To-Peer (P2P) Carsharing: Exploring Public Perception and Market Characteristics in the San Francisco Bay Area," Institute of Transportation Studies, Research Reports, Working Papers, Proceedings qt55q8w59z, Institute of Transportation Studies, UC Berkeley.
    5. Judd Cramer & Alan B. Krueger, 2016. "Disruptive Change in the Taxi Business: The Case of Uber," American Economic Review, American Economic Association, vol. 106(5), pages 177-182, May.
    6. Geissinger, Andrea & Laurell, Christofer & Sandström, Christian, 2020. "Digital Disruption beyond Uber and Airbnb—Tracking the long tail of the sharing economy," Technological Forecasting and Social Change, Elsevier, vol. 155(C).
    7. Griffith, Denni Arli & van Esch, Patrick & Trittenbach, Makayla, 2018. "Investigating the mediating effect of Uber's sexual harassment case on its brand: Does it matter?," Journal of Retailing and Consumer Services, Elsevier, vol. 43(C), pages 111-118.
    8. Murillo, David & Buckland, Heloise & Val, Esther, 2017. "When the sharing economy becomes neoliberalism on steroids: Unravelling the controversies," Technological Forecasting and Social Change, Elsevier, vol. 125(C), pages 66-76.
    9. Acquier, Aurélien & Daudigeos, Thibault & Pinkse, Jonatan, 2017. "Promises and paradoxes of the sharing economy: An organizing framework," Technological Forecasting and Social Change, Elsevier, vol. 125(C), pages 1-10.
    10. Vaclavik, Marcia Cristiane & Macke, Janaina & Faturi e Silva, Daniel, 2020. "‘Do not talk to strangers’: A study on trust in Brazilian ridesharing apps," Technology in Society, Elsevier, vol. 63(C).
    11. Osiris Jorge Parcero & James Christopher Ryan, 2017. "Becoming a Knowledge Economy: the Case of Qatar, UAE, and 17 Benchmark Countries," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 8(4), pages 1146-1173, December.
    12. Klarin, Anton & Suseno, Yuliani, 2021. "A state-of-the-art review of the sharing economy: Scientometric mapping of the scholarship," Journal of Business Research, Elsevier, vol. 126(C), pages 250-262.
    13. Gideon D. Markman & Marvin Lieberman & Michael Leiblein & Li‐Qun Wei & Yonggui Wang, 2021. "The Distinctive Domain of the Sharing Economy: Definitions, Value Creation, and Implications for Research," Journal of Management Studies, Wiley Blackwell, vol. 58(4), pages 927-948, June.
    14. Sundararajan, Arun, 2016. "The Sharing Economy: The End of Employment and the Rise of Crowd-Based Capitalism," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262034573, December.
    15. Juho Hamari & Mimmi Sjöklint & Antti Ukkonen, 2016. "The sharing economy: Why people participate in collaborative consumption," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 67(9), pages 2047-2059, September.
    16. Ert, Eyal & Fleischer, Aliza & Magen, Nathan, 2016. "Trust and reputation in the sharing economy: The role of personal photos in Airbnb," Tourism Management, Elsevier, vol. 55(C), pages 62-73.
    17. Dreyer, Betine & Lüdeke-Freund, Florian & Hamann, Ralph & Faccer, Kristy, 2017. "Upsides and downsides of the sharing economy: Collaborative consumption business models' stakeholder value impacts and their relationship to context," Technological Forecasting and Social Change, Elsevier, vol. 125(C), pages 87-104.
    18. Jiyong Park & Min-Seok Pang & Junetae Kim & Byungtae Lee, 2021. "The Deterrent Effect of Ride-Sharing on Sexual Assault and Investigation of Situational Contingencies," Information Systems Research, INFORMS, vol. 32(2), pages 497-516, June.
    19. Dabbous, Amal & Tarhini, Abbas, 2019. "Assessing the impact of knowledge and perceived economic benefits on sustainable consumption through the sharing economy: A sociotechnical approach," Technological Forecasting and Social Change, Elsevier, vol. 149(C).
    20. Belk, Russell, 2014. "You are what you can access: Sharing and collaborative consumption online," Journal of Business Research, Elsevier, vol. 67(8), pages 1595-1600.
    21. Benoit, Sabine & Baker, Thomas L. & Bolton, Ruth N. & Gruber, Thorsten & Kandampully, Jay, 2017. "A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actors," Journal of Business Research, Elsevier, vol. 79(C), pages 219-227.
    22. Fang, Bin & Ye, Qiang & Law, Rob, 2016. "Effect of sharing economy on tourism industry employment," Annals of Tourism Research, Elsevier, vol. 57(C), pages 264-267.
    23. Donald Anderson, 2014. "“Not just a taxi”? For-profit ridesharing, driver strategies, and VMT," Transportation, Springer, vol. 41(5), pages 1099-1117, September.
    24. Hildebrand, Thomas, 2012. "Estimating network effects in two-sided markets without data on prices and quantities," Economics Letters, Elsevier, vol. 117(3), pages 585-588.
    25. Yanli Tang & Pengfei Guo & Christopher S. Tang & Yulan Wang, 2021. "Gender‐Related Operational Issues Arising from On‐Demand Ride‐Hailing Platforms: Safety Concerns and System Configuration," Production and Operations Management, Production and Operations Management Society, vol. 30(10), pages 3481-3496, October.
    26. Dolnicar, Sara, 2019. "A review of research into paid online peer-to-peer accommodation," Annals of Tourism Research, Elsevier, vol. 75(C), pages 248-264.
    27. Davlembayeva, Dinara & Papagiannidis, Savvas & Alamanos, Eleftherios, 2020. "Sharing economy: Studying the social and psychological factors and the outcomes of social exchange," Technological Forecasting and Social Change, Elsevier, vol. 158(C).
    28. Kam Phung & Sean Buchanan & Madeline Toubiana & Trish Ruebottom & Luciana Turchick‐Hakak, 2021. "When Stigma Doesn’t Transfer: Stigma Deflection and Occupational Stratification in the Sharing Economy," Journal of Management Studies, Wiley Blackwell, vol. 58(4), pages 1107-1139, June.
    29. Shuqair, Saleh & Pinto, Diego Costa & Mattila, Anna S., 2019. "Benefits of authenticity: Post-failure loyalty in the sharing economy," Annals of Tourism Research, Elsevier, vol. 78(C), pages 1-1.
    30. Guo Bai & S. Ramakrishna Velamuri, 2021. "Contextualizing the Sharing Economy," Journal of Management Studies, Wiley Blackwell, vol. 58(4), pages 977-1001, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Li, Xue & Tan, Alexander Jun Hao & Wang, Xueqin & Yuen, Kum Fai, 2023. "Investigating gig workers’ commitment to crowdsourced logistics platforms: Fair employment and social exchange perspectives," Technology in Society, Elsevier, vol. 74(C).
    2. Lehmann, Julian & Weber, Florian & Waldkirch, Matthias & Graf-Vlachy, Lorenz & König, Andreas, 2022. "Institutional work battles in the sharing economy: Unveiling actors and discursive strategies in media discourse," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
    3. Medina-Molina, Cayetano & Pérez-Macías, Noemí & Fernández-Fernádez, José Luis, 2023. "The use of micromobility in different contexts. An explanation through the multilevel perspective and QCA," Technological Forecasting and Social Change, Elsevier, vol. 188(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Khalek, Sk Abu & Chakraborty, Anirban, 2023. "Access or collaboration? A typology of sharing economy," Technological Forecasting and Social Change, Elsevier, vol. 186(PA).
    2. Akbari, Morteza & Foroudi, Pantea & Khodayari, Maryam & Zaman Fashami, Rahime & Shahabaldini parizi, Zahra & Shahriari, Elmira, 2022. "Sharing Your Assets: A Holistic Review of Sharing Economy," Journal of Business Research, Elsevier, vol. 140(C), pages 604-625.
    3. Geissinger, Andrea & Laurell, Christofer & Sandström, Christian, 2020. "Digital Disruption beyond Uber and Airbnb—Tracking the long tail of the sharing economy," Technological Forecasting and Social Change, Elsevier, vol. 155(C).
    4. Rojanakit, Patcharapar & Torres de Oliveira, Rui & Dulleck, Uwe, 2022. "The sharing economy: A critical review and research agenda," Journal of Business Research, Elsevier, vol. 139(C), pages 1317-1334.
    5. Francesco Pasimeni, 2020. "The Origin of the Sharing Economy Meets the Legacy of Fractional Ownership," SPRU Working Paper Series 2020-19, SPRU - Science Policy Research Unit, University of Sussex Business School.
    6. Steven Kane Curtis & Matthias Lehner, 2019. "Defining the Sharing Economy for Sustainability," Sustainability, MDPI, vol. 11(3), pages 1-25, January.
    7. Sutherland, Will & Jarrahi, Mohammad Hossein, 2018. "The sharing economy and digital platforms: A review and research agenda," International Journal of Information Management, Elsevier, vol. 43(C), pages 328-341.
    8. Mohammed Alraeeini & Qiuyan Zhong & Elena Antarciuc, 2019. "Analysing Drivers and Barriers of Accommodation Sharing in Dubai Using the Grey-DEMATEL Approach," Sustainability, MDPI, vol. 11(20), pages 1-24, October.
    9. Schneckenberg, Dirk & Roth, Steffen & Velamuri, Vivek K., 2023. "Deparadoxification and value focus in sharing ventures: Concealing paradoxes in strategic decision-making," Journal of Business Research, Elsevier, vol. 162(C).
    10. Tünde Zita Kovács & Forest David & Adrián Nagy & István Szűcs & András Nábrádi, 2021. "An Analysis of the Demand-Side, Platform-Based Collaborative Economy: Creation of a Clear Classification Taxonomy," Sustainability, MDPI, vol. 13(5), pages 1-20, March.
    11. Baumber, Alex & Schweinsberg, Stephen & Scerri, Moira & Kaya, Ece & Sajib, Shahriar, 2021. "Sharing begins at home: A social licence framework for home sharing practices," Annals of Tourism Research, Elsevier, vol. 91(C).
    12. Anne Bäro & Felix Toepler & Timo Meynhardt & Vivek K. Velamuri, 2022. "Participating in the sharing economy: The role of individual characteristics," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 43(8), pages 3715-3735, December.
    13. Asad Mohsin & Jorge Lengler, 2021. "Airbnb Hospitality: Exploring Users and Non-Users’ Perceptions and Intentions," Sustainability, MDPI, vol. 13(19), pages 1-20, September.
    14. Rong, Ke & Luo, Yining, 2023. "Toward born sharing: The sharing economy evolution enabled by the digital ecosystems," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    15. Gurran, Nicole & Zhang, Yuting & Shrestha, Pranita, 2020. "‘Pop-up’ tourism or ‘invasion’? Airbnb in coastal Australia," Annals of Tourism Research, Elsevier, vol. 81(C).
    16. Palátová, P. & Rinn, R. & Machoň, M. & Paluš, H. & Purwestri, R.C. & Jarský, V., 2023. "Sharing economy in the forestry sector: Opportunities and barriers," Forest Policy and Economics, Elsevier, vol. 154(C).
    17. Gideon D. Markman & Marvin Lieberman & Michael Leiblein & Li‐Qun Wei & Yonggui Wang, 2021. "The Distinctive Domain of the Sharing Economy: Definitions, Value Creation, and Implications for Research," Journal of Management Studies, Wiley Blackwell, vol. 58(4), pages 927-948, June.
    18. Laudien, Sven M. & Manuel Guaita Martínez, José & María Martín Martín, José, 2023. "Business models based on sharing fashion and accessories: Qualitative-empirical insights into a new type of sharing economy business models," Journal of Business Research, Elsevier, vol. 157(C).
    19. Pankov, Susanne & Schneckenberg, Dirk & Velamuri, Vivek K., 2021. "Advocating sustainability in entrepreneurial ecosystems: Micro-level practices of sharing ventures," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    20. Zhang, Yaomin & Pinkse, Jonatan & McMeekin, Andrew, 2020. "The governance practices of sharing platforms: Unpacking the interplay between social bonds and economic transactions," Technological Forecasting and Social Change, Elsevier, vol. 158(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:tefoso:v:179:y:2022:i:c:s0040162522002001. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.sciencedirect.com/science/journal/00401625 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.