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Beware the value gap: Creating value for users and for the system through innovation in digital energy services business models

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  • Hiteva, Ralitsa
  • Foxon, Timothy J.

Abstract

This paper aims to provide a deeper understanding of the different types of innovations in digital energy services business models in the UK, and examine how they create and capture social and economic values, to users and the energy system. Business model innovations are represented in an Innovation Ladder to aid understanding of what social and environmental values they create and capture. Using a co-evolutionary framework, the paper unpacks the way technology, users, institutions, business strategies and ecosystems underpin the characteristics of business models at each level of the Innovation Ladder and examines the role of collective action and institutional density in negotiating the values created and captured for users and the energy system.

Suggested Citation

  • Hiteva, Ralitsa & Foxon, Timothy J., 2021. "Beware the value gap: Creating value for users and for the system through innovation in digital energy services business models," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    • Handle: RePEc:eee:tefoso:v:166:y:2021:i:c:s0040162520313512
    DOI: 10.1016/j.techfore.2020.120525
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