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Towards designing society 5.0 solutions: The new Quintuple Helix - Design Thinking approach to technology

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  • Bartoloni, Sara
  • Calò, Ernesto
  • Marinelli, Luca
  • Pascucci, Federica
  • Dezi, Luca
  • Carayannis, Elias
  • Revel, Gian Marco
  • Gregori, Gian Luca

Abstract

The integration of Industry 4.0 (I4.0) technologies within society is pivotal for resolving many challenges that the world and its population are facing presently—global pandemics, ageing populations, and climate change. However, academics and practitioners still struggle to fully understand I4.0 outcomes outside of the manufacturing domain, thereby unravelling their potential for society at large. In this scenario, Society 5.0 (S5.0) is arising as a new paradigm that places humans at the centre of innovation. To foster the effective integration of technology into society and to better understand how to design S5.0 configurations and solutions, the authors developed a conceptual model applying the Design Thinking (DT) approach to the Quintuple Helix (QH) innovation framework. The proposed QH–DT model was found to be suitable for allowing the knowledge flow among the actors involved in the design and implementation of the S5.0 solution. The model was then explained through its application in a healthcare project—the SMARTAGE. By adopting an action research methodology, the results explain how it becomes possible to build complex human-centric healthcare solutions.

Suggested Citation

  • Bartoloni, Sara & Calò, Ernesto & Marinelli, Luca & Pascucci, Federica & Dezi, Luca & Carayannis, Elias & Revel, Gian Marco & Gregori, Gian Luca, 2022. "Towards designing society 5.0 solutions: The new Quintuple Helix - Design Thinking approach to technology," Technovation, Elsevier, vol. 113(C).
    • Handle: RePEc:eee:techno:v:113:y:2022:i:c:s0166497221001942
    DOI: 10.1016/j.technovation.2021.102413
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    1. Cannavacciuolo, Lorella & Ferraro, Giovanna & Ponsiglione, Cristina & Primario, Simonetta & Quinto, Ivana, 2023. "Technological innovation-enabling industry 4.0 paradigm: A systematic literature review," Technovation, Elsevier, vol. 124(C).
    2. Cai, Ying & Lin, Jun & Zhang, Ruxin, 2023. "When and how to implement design thinking in the innovation process: A longitudinal case study," Technovation, Elsevier, vol. 126(C).
    3. James, Steffan & Liu, Zheng & White, Gareth R.T. & Samuel, Anthony, 2023. "Introducing ethical theory to the triple helix model: Supererogatory acts in crisis innovation," Technovation, Elsevier, vol. 126(C).
    4. Xi Zhang & Chenyang Liu & Xuehan Zhang, 2023. "Research on the Experience of Influencing Elements and the Strategy Model of Children’s Outpatient Medical Services under the Guidance of Design Thinking," Sustainability, MDPI, vol. 15(12), pages 1-42, June.

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