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High performance work system and performance: Opening the black box through the organizational ambidexterity and human resource flexibility

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  • Úbeda-García, Mercedes
  • Claver-Cortés, Enrique
  • Marco-Lajara, Bartolomé
  • Zaragoza-Sáez, Patrocinio
  • García-Lillo, Francisco

Abstract

This paper contributes to the growing research about Human Resource Management (HRM) by examining the interrelationships between High Performance Work System (HPWS) and their effects on firm performance in the hotel industry. Recent studies stress the need to delve deeper into this link considering the role that may be played by certain dynamic capabilities as mediating variables (Patel, Messersmith, & Lepak, 2013; Prieto-Pastor & Martin-Perez, 2014).

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  • Úbeda-García, Mercedes & Claver-Cortés, Enrique & Marco-Lajara, Bartolomé & Zaragoza-Sáez, Patrocinio & García-Lillo, Francisco, 2018. "High performance work system and performance: Opening the black box through the organizational ambidexterity and human resource flexibility," Journal of Business Research, Elsevier, vol. 88(C), pages 397-406.
    • Handle: RePEc:eee:jbrese:v:88:y:2018:i:c:p:397-406
    DOI: 10.1016/j.jbusres.2017.12.045
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    References listed on IDEAS

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    Cited by:

    1. Chen, Jian-xun & Zhang, Bo & Zhan, Wu & Sharma, Piyush & Budhwar, Pawan & Tan, Hui, 2022. "Demystifying the non-linear effect of high commitment work systems (HCWS) on firms’ strategic intention of exploratory innovation: An extended resource-based view," Technovation, Elsevier, vol. 116(C).
    2. Úbeda-García, Mercedes & Claver-Cortés, Enrique & Marco-Lajara, Bartolomé & Zaragoza-Sáez, Patrocinio, 2021. "Corporate social responsibility and firm performance in the hotel industry. The mediating role of green human resource management and environmental outcomes," Journal of Business Research, Elsevier, vol. 123(C), pages 57-69.
    3. Hyunmin Choe & Yongwon Kim & Sungok Moon, 2022. "The Effect of Labor Flexibility on Financial Performance in Korea: The Moderating Effect of Labor Relations Climate," Sustainability, MDPI, vol. 14(4), pages 1-13, February.
    4. Guodong Ni & Heng Xu & Qingbin Cui & Yaning Qiao & Ziyao Zhang & Huaikun Li & Paul J. Hickey, 2020. "Influence Mechanism of Organizational Flexibility on Enterprise Competitiveness: The Mediating Role of Organizational Innovation," Sustainability, MDPI, vol. 13(1), pages 1-23, December.
    5. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2022. "Does remote work flexibility enhance organization performance? Moderating role of organization policy and top management support," Journal of Business Research, Elsevier, vol. 139(C), pages 1501-1512.
    6. Montserrat Boronat-Navarro & Alexandra García-Joerger, 2019. "Ambidexterity, Alliances and Environmental Management System Adoption in Spanish Hotels," Sustainability, MDPI, vol. 11(20), pages 1-16, October.
    7. Lin, Chiou-Shiu & Jin, Ming & Huang, Pei-Chi & Xiao, Ran, 2023. "Does it take two to tango? The joint role of high-performance work systems and ethical leadership," Journal of Business Research, Elsevier, vol. 156(C).
    8. Ran He & Zhen Tang & Zengchuan Dong & Shiyun Wang, 2020. "Performance Evaluation of Regional Water Environment Integrated Governance: Case Study from Henan Province, China," IJERPH, MDPI, vol. 17(7), pages 1-13, April.
    9. Bablu Kumar Dhar & Alessandro Stasi & Jesper Ole Döpping & Md Abu Issa Gazi & Jakhongir Shaturaev & Sabrina Maria Sarkar, 2022. "Mediating Role of Strategic Flexibility Between Leadership Styles on Strategic Execution: A Study on Bangladeshi Private Enterprises," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(3), pages 409-420, September.
    10. Mackey, Jeremy D., 2021. "Why and how predators pick prey: Followers’ personality and performance as predictors of destructive leadership," Journal of Business Research, Elsevier, vol. 130(C), pages 159-169.

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