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Transformational leadership and job performance: A social identity perspective

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  • Tse, Herman H.M.
  • Chiu, Warren C.K.

Abstract

Drawing on social identity theory, this study provides a model explaining the underlying process through which transformational leadership influences creative behavior and organizational citizenship behaviors. Individual differentiation and group identification are proposed as social identity mechanisms reflecting the characteristics of personal and collective identity orientations that underpin the differential effects of transformational leadership behaviors on performance outcomes. The model is tested with data from a sample of 250 front-line employees and their immediate managers working in five banks in the People's Republic of China. Results of hierarchical linear modeling provide support for the model whereby group-focused and individual-focused transformational leadership behaviors exert differential impacts on individual differentiation and group identification. Furthermore, individual differentiation mediates the relationship between individual-focused transformational leadership and creative behavior, whereas group identification mediates the relationships between group-focused transformational leadership and OCBs toward individuals and groups. Implications for theory and practice are discussed and future research directions are outlined.

Suggested Citation

  • Tse, Herman H.M. & Chiu, Warren C.K., 2014. "Transformational leadership and job performance: A social identity perspective," Journal of Business Research, Elsevier, vol. 67(1), pages 2827-2835.
    • Handle: RePEc:eee:jbrese:v:67:y:2014:i:1:p:2827-2835
    DOI: 10.1016/j.jbusres.2012.07.018
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    References listed on IDEAS

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    3. Asghar, Saima & Oino, Isaiah, 2017. "Leadership Styles and Job Satisfaction," MPRA Paper 91137, University Library of Munich, Germany, revised 15 Dec 2017.
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    7. Bilal El TOUFAILI, 2017. "The Effects Of Transformational Leadership On Organizational Performance - A Theoretical Approach," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 11(1), pages 153-163, November.
    8. Bai, Yuntao & Lin, Li & Li, Peter Ping, 2016. "How to enable employee creativity in a team context: A cross-level mediating process of transformational leadership," Journal of Business Research, Elsevier, vol. 69(9), pages 3240-3250.
    9. Francis Donkor & Zhou Dongmei & Isaac Sekyere, 2021. "The Mediating Effects of Organizational Commitment on Leadership Styles and Employee Performance in SOEs in Ghana: A Structural Equation Modeling Analysis," SAGE Open, , vol. 11(2), pages 21582440211, May.
    10. Lual Daniel Kur & Niu xiongying, 2020. "How Chinese Expatriates Transformational Leadership affect the Employees Performance: mediating and moderating roles," International Journal of Science and Business, IJSAB International, vol. 4(8), pages 92-112.
    11. Bonjin Koo & Eun-Suk Lee, 2022. "The Taming of Machiavellians: Differentiated Transformational Leadership Effects on Machiavellians’ Organizational Commitment and Citizenship Behavior," Journal of Business Ethics, Springer, vol. 178(1), pages 153-170, June.
    12. Lukoschek, Carmen Sabrina & Gerlach, Gisela & Stock, Ruth Maria & Xin, Katherine, 2018. "Leading to sustainable organizational unit performance: Antecedents and outcomes of executives' dual innovation leadership," Journal of Business Research, Elsevier, vol. 91(C), pages 266-276.
    13. Muhammad Khalique Ahmad & Abu Bakar Abduhamid & Sazali Abd Wahab & Muhammad Umair Nazir, 2023. "Can the Project Manager's Transformational Leadership Lead to Project Success?: Empowerment, Goal Clarity, and CR Leadership," International Journal of Information Technology Project Management (IJITPM), IGI Global, vol. 14(1), pages 1-21, January.
    14. Guzman, Felipe A. & Espejo, Alvaro, 2015. "Dispositional and situational differences in motives to engage in citizenship behavior," Journal of Business Research, Elsevier, vol. 68(2), pages 208-215.
    15. Yashuo Chen & Ranran Ning & Tong Yang & Shangjun Feng & Chunjiang Yang, 2018. "Is transformational leadership always good for employee task performance? Examining curvilinear and moderated relationships," Frontiers of Business Research in China, Springer, vol. 12(1), pages 1-28, December.
    16. Michelle Chin Chin Lee & Alyssa Yen Lyn Ding, 2023. "Hierarchical Culture as a Cross-Level Moderator of the Relationship between Transformational Leadership, Performance Feedback, and Employee Job Performance," Merits, MDPI, vol. 3(3), pages 1-17, August.
    17. Buil, Isabel & Martínez, Eva & Matute, Jorge, 2016. "From internal brand management to organizational citizenship behaviours: Evidence from frontline employees in the hotel industry," Tourism Management, Elsevier, vol. 57(C), pages 256-271.
    18. Anna Paolillo & Jorge Sinval & Sílvia A. Silva & Vittorio E. Scuderi, 2021. "The Relationship between Inclusion Climate and Voice Behaviors beyond Social Exchange Obligation: The Role of Psychological Needs Satisfaction," Sustainability, MDPI, vol. 13(18), pages 1-19, September.
    19. Azzam A. Abou-Moghli, 2018. "Analyzing the Significance of Transformational Leadership on Organizational Creativity of Employees: A Case of Insurance Companies in Jordan," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 9(4), pages 64-72, July.

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