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The effects of utilitarian and hedonic online shopping value on consumer preference and intentions


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  • Overby, Jeffrey W.
  • Lee, Eun-Ju
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    Article provided by Elsevier in its journal Journal of Business Research.

    Volume (Year): 59 (2006)
    Issue (Month): 10-11 (October)
    Pages: 1160-1166

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    Handle: RePEc:eee:jbrese:v:59:y:2006:i:10-11:p:1160-1166

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    1. Roest, H.C.A. & Pieters, R., 1997. "The nomological net of perceived service quality," Open Access publications from Tilburg University urn:nbn:nl:ui:12-74260, Tilburg University.
    2. Bolton, Ruth N & Drew, James H, 1991. " A Multistage Model of Customers' Assessments of Service Quality and Value," Journal of Consumer Research, University of Chicago Press, vol. 17(4), pages 375-84, March.
    3. Cowles, Deborah L. & Kiecker, Pamela & Little, Michael W., 2002. "Using key informant insights as a foundation for e-retailing theory development," Journal of Business Research, Elsevier, vol. 55(8), pages 629-636, August.
    4. Babin, Barry J & Darden, William R & Griffin, Mitch, 1994. " Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value," Journal of Consumer Research, University of Chicago Press, vol. 20(4), pages 644-56, March.
    5. Babin, Barry J. & Attaway, Jill S., 2000. "Atmospheric Affect as a Tool for Creating Value and Gaining Share of Customer," Journal of Business Research, Elsevier, vol. 49(2), pages 91-99, August.
    6. Grewal, Dhruv & Iyer, Gopalkrishnan R. & Krishnan, R. & Sharma, Arun, 2003. "The Internet and the price-value-loyalty chain," Journal of Business Research, Elsevier, vol. 56(5), pages 391-398, May.
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    Cited by:
    1. Nambisan, Priya & Watt, James H., 2011. "Managing customer experiences in online product communities," Journal of Business Research, Elsevier, vol. 64(8), pages 889-895, August.
    2. Geuens, Maggie & De Pelsmacker, Patrick & Faseur, Tine, 2011. "Emotional advertising: Revisiting the role of product category," Journal of Business Research, Elsevier, vol. 64(4), pages 418-426, April.
    3. Umair Cheema & Muhammad Rizwan & Rizwan Jalal & Faiza Durrani & Nawal Sohail, 2013. "The Trend of Online Shopping in 21st Century: Impact of Enjoyment in Tam Model," Asian Journal of Empirical Research, Asian Economic and Social Society, vol. 3(2), pages 131-141, February.
    4. Behnam Forouhandeh Author_Email: & Hadi Nejatian & Kulandayan Ramanathan, 2011. "The Online Shopping Adption: Barriers And Advatntages," 2nd International Conference on Business and Economic Research (2nd ICBER 2011) Proceeding 2011-390, Conference Master Resources.
    5. Park, Eun Joo & Kim, Eun Young & Funches, Venessa Martin & Foxx, William, 2012. "Apparel product attributes, web browsing, and e-impulse buying on shopping websites," Journal of Business Research, Elsevier, vol. 65(11), pages 1583-1589.
    6. Chang, En-Chi & Tseng, Ya-Fen, 2013. "Research note: E-store image, perceived value and perceived risk," Journal of Business Research, Elsevier, vol. 66(7), pages 864-870.


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