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Learning during the new financial service innovation process: Antecedents and performance effects

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  • Blazevic, Vera
  • Lievens, Annouk
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    File URL: http://www.sciencedirect.com/science/article/B6V7S-45C1WRX-1/2/f92c2062c9fbc02ed7e014b482ac6cc1
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    Bibliographic Info

    Article provided by Elsevier in its journal Journal of Business Research.

    Volume (Year): 57 (2004)
    Issue (Month): 4 (April)
    Pages: 374-391

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    Handle: RePEc:eee:jbrese:v:57:y:2004:i:4:p:374-391

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    Web page: http://www.elsevier.com/locate/jbusres

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    References

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    1. Hult, G. Tomas M. & Ferrell, O. C., 1997. "Global organizational learning capacity in purchasing: Construct and measurement," Journal of Business Research, Elsevier, vol. 40(2), pages 97-111, October.
    2. Mary Beth Pinto & Jeffrey K. Pinto & John E. Prescott, 1993. "Antecedents and Consequences of Project Team Cross-Functional Cooperation," Management Science, INFORMS, vol. 39(10), pages 1281-1297, October.
    3. de Brentani, Ulrike, 1995. "New industrial service development: Scenarios for success and failure," Journal of Business Research, Elsevier, vol. 32(2), pages 93-103, February.
    4. Hult, G. Tomas M. & Ferrell, O. C., 1997. "A global learning organization structure and market information processing," Journal of Business Research, Elsevier, vol. 40(2), pages 155-166, October.
    5. Andrew H. Van de Ven, 1986. "Central Problems in the Management of Innovation," Management Science, INFORMS, vol. 32(5), pages 590-607, May.
    6. Ghemawat, Pankaj & Ricart, Joan E., 1993. "Organizational tension between static and dynamic efficiency, The," IESE Research Papers D/255, IESE Business School.
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    Cited by:
    1. Arnett, Dennis B. & Wittmann, C. Michael, 2014. "Improving marketing success: The role of tacit knowledge exchange between sales and marketing," Journal of Business Research, Elsevier, vol. 67(3), pages 324-331.
    2. Bowen, Frances E. & Rostami, Mahdi & Steel, Piers, 2010. "Timing is everything: A meta-analysis of the relationships between organizational performance and innovation," Journal of Business Research, Elsevier, vol. 63(11), pages 1179-1185, November.
    3. Huang, Jing-Wen & Li, Yong-Hui, 2012. "Slack resources in team learning and project performance," Journal of Business Research, Elsevier, vol. 65(3), pages 381-388.
    4. Salunke, Sandeep & Weerawardena, Jay & McColl-Kennedy, Janet R., 2013. "Competing through service innovation: The role of bricolage and entrepreneurship in project-oriented firms," Journal of Business Research, Elsevier, vol. 66(8), pages 1085-1097.
    5. Thakur, Ramendra & Hale, Dena, 2013. "Service innovation: A comparative study of U.S. and Indian service firms," Journal of Business Research, Elsevier, vol. 66(8), pages 1108-1123.

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