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Psychological and behavioral outcomes of social media-induced fear of missing out at the workplace

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  • Tandon, Anushree
  • Dhir, Amandeep
  • Islam, Nazrul
  • Talwar, Shalini
  • Mäntymäki, Matti

Abstract

The intense proliferation of social media platforms into every facet of human lives has engaged researchers' attention towards understanding their adverse influences, referred to as the dark side of social media (DoSM) in the evolving literature. A relatively unexplored context in this regard is employees' personal use of social media during work hours and its impact on work-related outcomes. Since using social media during work hours can have implications for work performance and productivity, the lack of research in the area needs to be addressed by scholars sooner rather than later. Specifically, it is important to understand the drivers and outcomes of such behaviour. We have thus conceptualized a theoretical model based on the associations among individual tendencies (exhibitionism and voyeurism), fear of missing out (FoMO), and individual-level psychological (compulsive use of social media) and behavioral (work performance decrement and procrastination) outcomes of social media use during work hours. Grounded in the stressor-strain-outcomes (SSO) framework, the hypothesized associations were tested by a path analysis of 312 responses collected from individuals working in the United States. The results confirmed significant relationships between individual tendencies and FoMO, as well as psychological and behavioural outcomes. The findings contribute to the evolving literature around DoSM in the workplace and offer useful and practical insights.

Suggested Citation

  • Tandon, Anushree & Dhir, Amandeep & Islam, Nazrul & Talwar, Shalini & Mäntymäki, Matti, 2021. "Psychological and behavioral outcomes of social media-induced fear of missing out at the workplace," Journal of Business Research, Elsevier, vol. 136(C), pages 186-197.
    • Handle: RePEc:eee:jbrese:v:136:y:2021:i:c:p:186-197
    DOI: 10.1016/j.jbusres.2021.07.036
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    3. Yang, Hongjun & Zhang, Shengtai, 2022. "Social media affordances and fatigue: The role of privacy concerns, impression management concerns, and self-esteem," Technology in Society, Elsevier, vol. 71(C).
    4. Mican Daniel & Andreica Mihuț Ioana Sorina & Sterie Luigia-Gabriela & Sitar-Taut Dan-Andrei, 2022. "Overview on Social Media User Behavior during the COVID-19 Pandemic: From Fear of Missing Out and Social Networking Fatigue to Privacy Concerns," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 67(2), pages 21-32, August.
    5. Rong Zhou & Zhilin Luo & Shunbin Zhong & Xinhua Zhang & Yihui Liu, 2022. "The Impact of Social Media on Employee Mental Health and Behavior Based on the Context of Intelligence-Driven Digital Data," IJERPH, MDPI, vol. 19(24), pages 1-20, December.
    6. Hattingh, Marie & Dhir, Amandeep & Ractham, Peter & Ferraris, Alberto & Yahiaoui, Dorra, 2022. "Factors mediating social media-induced fear of missing out (FoMO) and social media fatigue: A comparative study among Instagram and Snapchat users," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
    7. Bansal, Anjali & Panchal, Tanvi & Jabeen, Fauzia & Mangla, Sachin Kumar & Singh, Gurmeet, 2023. "A study of human resource digital transformation (HRDT): A phenomenon of innovation capability led by digital and individual factors," Journal of Business Research, Elsevier, vol. 157(C).
    8. Nanath, Krishnadas & Balasubramanian, Sreejith & Shukla, Vinaya & Islam, Nazrul & Kaitheri, Supriya, 2022. "Developing a mental health index using a machine learning approach: Assessing the impact of mobility and lockdown during the COVID-19 pandemic," Technological Forecasting and Social Change, Elsevier, vol. 178(C).
    9. Yousaf, Saira & Imran Rasheed, Muhammad & Kaur, Puneet & Islam, Nazrul & Dhir, Amandeep, 2022. "The dark side of phubbing in the workplace: Investigating the role of intrinsic motivation and the use of enterprise social media (ESM) in a cross-cultural setting," Journal of Business Research, Elsevier, vol. 143(C), pages 81-93.
    10. Md Belal Ahmad & Ajhar Hussain & Firoz Ahmad, 2022. "The use of social media at work place and its influence on the productivity of the employees in the era of COVID-19," SN Business & Economics, Springer, vol. 2(10), pages 1-29, October.

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