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Transition process activities and team efficacy of flight attendants

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  • Ku, Edward C.S.
  • Chen, Fei-Hung
  • Wei, Kirsten

Abstract

The research goals of this study were to investigate how transition process activities among flight attendants affect team efficacy. We distributed a total of 600 questionnaires to flight teams in an airline company, which yielded a usable response of 275 fully completed questionnaires in the end. The research model and the hypotheses were tested using a structural equation modeling approach.

Suggested Citation

  • Ku, Edward C.S. & Chen, Fei-Hung & Wei, Kirsten, 2014. "Transition process activities and team efficacy of flight attendants," Journal of Air Transport Management, Elsevier, vol. 40(C), pages 119-125.
    • Handle: RePEc:eee:jaitra:v:40:y:2014:i:c:p:119-125
    DOI: 10.1016/j.jairtraman.2014.06.017
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    References listed on IDEAS

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    1. Öge, Ercan & Çetin, Mehmet & Top, Seyfi, 2018. "The effects of paternalistic leadership on workplace loneliness, work family conflict and work engagement among air traffic controllers in Turkey," Journal of Air Transport Management, Elsevier, vol. 66(C), pages 25-35.

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