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The client satisfaction questionnaire : Psychometric properties and correlations with service utilization and psychotherapy outcome

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  • Attkisson, C. Clifford
  • Zwick, Rebecca

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  • Attkisson, C. Clifford & Zwick, Rebecca, 1982. "The client satisfaction questionnaire : Psychometric properties and correlations with service utilization and psychotherapy outcome," Evaluation and Program Planning, Elsevier, vol. 5(3), pages 233-237, January.
    • Handle: RePEc:eee:epplan:v:5:y:1982:i:3:p:233-237
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    Cited by:

    1. Baronet, Anne-Marie & Gerber, Gary J., 1997. "Client satisfaction in a community crisis center," Evaluation and Program Planning, Elsevier, vol. 20(4), pages 443-453, November.
    2. Katherine M. Iverson & Sara B. Danitz & Stephanie K. Low & Jennifer A. Knetig & Kathryn W. Doyle & LeAnn E. Bruce, 2022. "Recovering from Intimate Partner Violence through Strengths and Empowerment (RISE): Initial Evaluation of the Clinical Effects of RISE Administered in Routine Care in the US Veterans Health Administra," IJERPH, MDPI, vol. 19(14), pages 1-15, July.
    3. Annett Lotzin & Alicia Franc de Pommereau & Isabelle Laskowsky, 2023. "Promoting Recovery from Disasters, Pandemics, and Trauma: A Systematic Review of Brief Psychological Interventions to Reduce Distress in Adults, Children, and Adolescents," IJERPH, MDPI, vol. 20(7), pages 1-48, March.
    4. Noortje Kloos & Judith Austin & Jan-Willem ‘t Klooster & Constance Drossaert & Ernst Bohlmeijer, 2022. "Appreciating the Good Things in Life During the Covid-19 Pandemic: A Randomized Controlled Trial and Evaluation of a Gratitude App," Journal of Happiness Studies, Springer, vol. 23(8), pages 4001-4025, December.
    5. Hans Arvidsson & Elisabeth Olin & Jennifer Strand & Inga Tidefors, 2014. "Effects of the Two-Way Communication Checklist (2-COM): A one-year cluster randomized study in a group of severely mentally ill persons," International Journal of Social Psychiatry, , vol. 60(1), pages 95-102, February.
    6. Samir El Alaoui & Nils Lindefors, 2016. "Combining Time-Driven Activity-Based Costing with Clinical Outcome in Cost-Effectiveness Analysis to Measure Value in Treatment of Depression," PLOS ONE, Public Library of Science, vol. 11(10), pages 1-15, October.
    7. Minna Anttila & Ruthaychonnee Sittichai & Jouko Katajisto & Maritta Välimäki, 2019. "Impact of a Web Program to Support the Mental Wellbeing of High School Students: A Quasi Experimental Feasibility Study," IJERPH, MDPI, vol. 16(14), pages 1-17, July.
    8. Hundt, Natalie E. & Armento, Maria E.A. & Porter, Bennett & Cully, Jeffrey A. & Kunik, Mark E. & Stanley, Melinda, 2013. "Predictors of treatment satisfaction among older adults with anxiety in a primary care psychology program," Evaluation and Program Planning, Elsevier, vol. 37(C), pages 58-63.
    9. Godley, Susan Harrington & Fiedler, Elisa Mustari & Funk, Rodney R., 1998. "Consumer satisfaction of parents and their children with child/adolescent mental health services," Evaluation and Program Planning, Elsevier, vol. 21(1), pages 31-45, February.
    10. Angela Sweeney & Sarah Fahmy & Fiona Nolan & Nicola Morant & Zoe Fox & Brynmor Lloyd-Evans & David Osborn & Emma Burgess & Helen Gilburt & Rosemarie McCabe & Mike Slade & Sonia Johnson, 2014. "The Relationship between Therapeutic Alliance and Service User Satisfaction in Mental Health Inpatient Wards and Crisis House Alternatives: A Cross-Sectional Study," PLOS ONE, Public Library of Science, vol. 9(7), pages 1-13, July.
    11. K. Marie Sizemore & Shannon Gray & Carly Wolfer & Nicola Forbes & Ali J. Talan & Brett M. Millar & Hannah Hyejin Park & Laura Saslow & Judith T. Moskowitz & H. Jonathon Rendina, 2022. "A Proof of Concept Pilot Examining Feasibility and Acceptability of the Positively Healthy Just-in-Time Adaptive, Ecological Momentary, Intervention Among a Sample of Sexual Minority Men Living with H," Journal of Happiness Studies, Springer, vol. 23(8), pages 4091-4118, December.
    12. Ernst T. Bohlmeijer & Jannis T. Kraiss & Philip Watkins & Marijke Schotanus-Dijkstra, 2021. "Promoting Gratitude as a Resource for Sustainable Mental Health: Results of a 3-Armed Randomized Controlled Trial up to 6 Months Follow-up," Journal of Happiness Studies, Springer, vol. 22(3), pages 1011-1032, March.
    13. Nor Azmaniza Azizam & Siti Noorsuriani Maon & Leny Suzana & Nor Intan Shamimi Abdul Aziz, 2018. "Factors Influencing Selected Health Outcome among Patients Attending Universiti Teknologi MARA Medical Centre," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 8(7), pages 500-511, July.
    14. Margaritis, Eleftherios & Katharaki, Maria & Katharakis, George, 2012. "Exceeding parents’ expectations in Ear–Nose–Throat outpatient facilities: The development and analysis of a questionnaire," Evaluation and Program Planning, Elsevier, vol. 35(2), pages 246-255.
    15. Tom Trabin & Teresa Kramer, 1997. "In the Eye of the Storm," Evaluation Review, , vol. 21(3), pages 342-351, June.
    16. Colin Green & David A Richards & Jacqueline J Hill & Linda Gask & Karina Lovell & Carolyn Chew-Graham & Peter Bower & John Cape & Stephen Pilling & Ricardo Araya & David Kessler & J Martin Bland & Sim, 2014. "Cost-Effectiveness of Collaborative Care for Depression in UK Primary Care: Economic Evaluation of a Randomised Controlled Trial (CADET)," PLOS ONE, Public Library of Science, vol. 9(8), pages 1-12, August.
    17. Giles Newton-Howes & Doug Banks, 2014. "The subjective experience of community treatment orders: Patients’ views and clinical correlations," International Journal of Social Psychiatry, , vol. 60(5), pages 474-481, August.
    18. Klara Greffin & Holger Muehlan & Neeltje van den Berg & Wolfgang Hoffmann & Oliver Ritter & Michael Oeff & Georg Schomerus & Silke Schmidt, 2021. "Setting-Sensitive Conceptualization and Assessment of Quality of Life in Telemedical Care—Study Protocol of the Tele-QoL Project," IJERPH, MDPI, vol. 18(19), pages 1-13, October.

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