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Retention and job satisfaction of child welfare supervisors

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  • McCrae, Julie S.
  • Scannapieco, Maria
  • Obermann, Ann

Abstract

Supervisors play a vital role in workplace productivity and organizational health, and are at the forefront of improving the capacity of the child welfare workforce. Yet there is limited research about their organizational longevity and satisfaction compared with child welfare caseworkers. This study uses data from 85% of supervisors statewide in a child welfare organization to describe intent to leave, supervision provided and received, and job qualities. Questions are: (1) what are the personal and job qualities of child welfare supervisors? (2) To what extent do supervisors report receiving and providing supervision, and (3) what personal and job qualities predict intent to leave among supervisors? Using bivariate and multivariate analyses, results showed that supervisors who receive more frequent supervision report lower levels of job stress and time pressure and more positive perceptions of organization leadership. These supervisors also reported providing more supervision to caseworkers. Greater time pressure predicted intent to leave among supervisors, indicating that there is an important balance between workload and resources in efforts to maintain quality supervisors.

Suggested Citation

  • McCrae, Julie S. & Scannapieco, Maria & Obermann, Ann, 2015. "Retention and job satisfaction of child welfare supervisors," Children and Youth Services Review, Elsevier, vol. 59(C), pages 171-176.
    • Handle: RePEc:eee:cysrev:v:59:y:2015:i:c:p:171-176
    DOI: 10.1016/j.childyouth.2015.11.011
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    References listed on IDEAS

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    1. Yankeelov, Pamela A. & Barbee, Anita P. & Sullivan, Dana & Antle, Becky F., 2009. "Individual and organizational factors in job retention in Kentucky's child welfare agency," Children and Youth Services Review, Elsevier, vol. 31(5), pages 547-554, May.
    2. Carpenter, John & Webb, Caroline M. & Bostock, Lisa, 2013. "The surprisingly weak evidence base for supervision: Findings from a systematic review of research in child welfare practice (2000–2012)," Children and Youth Services Review, Elsevier, vol. 35(11), pages 1843-1853.
    3. DePanfilis, Diane & Zlotnik, Joan Levy, 2008. "Retention of front-line staff in child welfare: A systematic review of research," Children and Youth Services Review, Elsevier, vol. 30(9), pages 995-1008, September.
    4. Claiborne, Nancy & Auerbach, Charles & Zeitlin, Wendy & Lawrence, Catherine K., 2015. "Climate factors related to intention to leave in administrators and clinical professionals," Children and Youth Services Review, Elsevier, vol. 51(C), pages 18-25.
    5. Salloum, Alison & Kondrat, David C. & Johnco, Carly & Olson, Kayla R., 2015. "The role of self-care on compassion satisfaction, burnout and secondary trauma among child welfare workers," Children and Youth Services Review, Elsevier, vol. 49(C), pages 54-61.
    6. Zinn, Andrew, 2015. "A typology of supervision in child welfare: Multilevel latent class and confirmatory analyses of caseworker–supervisor relationship type," Children and Youth Services Review, Elsevier, vol. 48(C), pages 98-110.
    7. Smith, Brenda D., 2005. "Job retention in child welfare: Effects of perceived organizational support, supervisor support, and intrinsic job value," Children and Youth Services Review, Elsevier, vol. 27(2), pages 153-169, February.
    8. Scannapieco, Maria & Hegar, Rebecca L. & Connell-Carrick, Kelli, 2012. "Professionalization in public child welfare: Historical context and workplace outcomes for social workers and non-social workers," Children and Youth Services Review, Elsevier, vol. 34(11), pages 2170-2178.
    9. Faller, Kathleen Coulborn & Grabarek, Marguerite & Ortega, Robert M., 2010. "Commitment to child welfare work: What predicts leaving and staying?," Children and Youth Services Review, Elsevier, vol. 32(6), pages 840-846, June.
    10. Auerbach, Charles & McGowan, Brenda G. & Ausberger, Astraea & Strolin-Goltzman, Jessica & Schudrich, Wendy, 2010. "Differential factors influencing public and voluntary child welfare workers' intention to leave," Children and Youth Services Review, Elsevier, vol. 32(10), pages 1396-1402, October.
    11. Strand, Virginia C. & Dore, Martha Morrison, 2009. "Job satisfaction in a stable state child welfare workforce: Implications for staff retention," Children and Youth Services Review, Elsevier, vol. 31(3), pages 391-397, March.
    12. Johnco, Carly & Salloum, Alison & Olson, Kayla R. & Edwards, LaTishia M., 2014. "Child Welfare Workers’ Perspectives on Contributing Factors to Retention and Turnover: Recommendations for Improvement," Children and Youth Services Review, Elsevier, vol. 47(P3), pages 397-407.
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    Cited by:

    1. Fluke, John D. & Corwin, Tyler W. & Hollinshead, Dana M. & Maher, Erin J., 2016. "Family preservation or child safety? Associations between child welfare workers' experience, position, and perspectives," Children and Youth Services Review, Elsevier, vol. 69(C), pages 210-218.
    2. Sage, Melanie & Wells, Melissa & Sage, Todd & Devlin, Mary, 2017. "Supervisor and policy roles in social media use as a new technology in child welfare," Children and Youth Services Review, Elsevier, vol. 78(C), pages 1-8.
    3. Sears, Jeanelle S. & Hall, Martin T. & Harris, Lesley M. & Mount, Shannon & Willauer, Tina & Posze, Lynn & Smead, Erin, 2017. "“Like a marriage”: Partnering with peer mentors in child welfare," Children and Youth Services Review, Elsevier, vol. 74(C), pages 80-86.

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