IDEAS home Printed from https://ideas.repec.org/a/eee/anture/v99y2023ics0160738323000014.html
   My bibliography  Save this article

Engendering collaborative accessibility through tourism: From barriers to bridges

Author

Listed:
  • Tomej, Kristof
  • Duedahl, Eva

Abstract

This article challenges dominant assumptions about disability and accessibility in tourism and adopts a relational perspective to explore how collaborative accessibility can emerge through interpersonal interdependencies. We used polyphonic vignettes to weave the personal tourism stories of 17 people into two situated micronarratives that capture the dynamic relations between people with and without visual impairments. Our findings suggest that dependence on others, responsibility for others, confidence in one's own abilities in relation to others, assumptions about others' interests and collective experiencing can enable or constrain the agencies of those involved. Our discussion of how tourism stakeholders can leverage these interdependencies to engender collaborative accessibility with people can inform future disability-inclusive approaches in tourism research and practise.

Suggested Citation

  • Tomej, Kristof & Duedahl, Eva, 2023. "Engendering collaborative accessibility through tourism: From barriers to bridges," Annals of Tourism Research, Elsevier, vol. 99(C).
  • Handle: RePEc:eee:anture:v:99:y:2023:i:c:s0160738323000014
    DOI: 10.1016/j.annals.2023.103528
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160738323000014
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.annals.2023.103528?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Navarro, Susana & Andreu, Luisa & Cervera, Amparo, 2014. "Value co-creation among hotels and disabled customers: An exploratory study," Journal of Business Research, Elsevier, vol. 67(5), pages 813-818.
    2. Raewyn Connell, 2011. "Southern Bodies and Disability: re-thinking concepts," Third World Quarterly, Taylor & Francis Journals, vol. 32(8), pages 1369-1381.
    3. Pieter Berg & Tom Wenseleers, 2018. "Uncertainty about social interactions leads to the evolution of social heuristics," Nature Communications, Nature, vol. 9(1), pages 1-7, December.
    4. Pearce, Philip L., 2020. "Tourists' perception of time: Directions for design," Annals of Tourism Research, Elsevier, vol. 83(C).
    5. Yolanda María De La Fuente-Robles & María Dolores Muñoz-de-Dios & Ana Belén Mudarra-Fernández & Adrián Jesús Ricoy-Cano, 2020. "Understanding Stakeholder Attitudes, Needs and Trends in Accessible Tourism: A Systematic Review of Qualitative Studies," Sustainability, MDPI, vol. 12(24), pages 1-23, December.
    6. Tomej, Kristof & Xiang, Zheng, 2020. "Affordances for tourism service design," Annals of Tourism Research, Elsevier, vol. 85(C).
    7. Small, Jennie & Darcy, Simon & Packer, Tanya, 2012. "The embodied tourist experiences of people with vision impairment: Management implications beyond the visual gaze," Tourism Management, Elsevier, vol. 33(4), pages 941-950.
    8. Kristof Tomej, 2019. "Accessible and Equitable Tourism Services for Travelers with Disabilities: From a Charitable to a Commercial Footing," CSR, Sustainability, Ethics & Governance, in: Dagmar Lund-Durlacher & Valentina Dinica & Dirk Reiser & Matthias S. Fifka (ed.), Corporate Sustainability and Responsibility in Tourism, chapter 0, pages 65-78, Springer.
    9. Cheryl Cockburn-Wootten & Alison McIntosh, 2020. "Improving the Accessibility of the Tourism Industry in New Zealand," Sustainability, MDPI, vol. 12(24), pages 1-17, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Aleksandra Werner, 2023. "Key Challenges Facing the Development of Accessible Tourism, Using the Example of Szczecin in Poland," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 680-689.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lusha Huang & Newman Lau, 2020. "Enhancing the Smart Tourism Experience for People with Visual Impairments by Gamified Application Approach through Needs Analysis in Hong Kong," Sustainability, MDPI, vol. 12(15), pages 1-27, August.
    2. Agapito, Dora, 2020. "The senses in tourism design: A bibliometric review," Annals of Tourism Research, Elsevier, vol. 83(C).
    3. Rickly, Jillian M., 2018. "Considering service animals in tourism," Annals of Tourism Research, Elsevier, vol. 71(C), pages 57-58.
    4. Trong Tuan Luu, 2019. "CSR and Customer Value Co-creation Behavior: The Moderation Mechanisms of Servant Leadership and Relationship Marketing Orientation," Journal of Business Ethics, Springer, vol. 155(2), pages 379-398, March.
    5. Navarro, Susana & Garzón, Dolores & Roig-Tierno, Norat, 2015. "Co-creation in hotel–disable customer interactions," Journal of Business Research, Elsevier, vol. 68(7), pages 1630-1634.
    6. Zhong, Lina & Verma, Rohit & Wei, Wenqi & Morrsion, Alastair M. & Yang, Liyu, 2022. "Multi-stakeholder perspectives on the impacts of service robots in urban hotel rooms," Technology in Society, Elsevier, vol. 68(C).
    7. Damir Popović & Iva Slivar & Marli Gonan Božac, 2022. "Accessible Tourism and Formal Planning: Current State of Istria County in Croatia," Administrative Sciences, MDPI, vol. 12(4), pages 1-20, November.
    8. Hsien-Chih Kuo & Pin Luarn & I-Jen Chen, 2017. "Value Co-creation of Xiaomi in China," International Journal of Business and Economic Sciences Applied Research (IJBESAR), International Hellenic University (IHU), Kavala Campus, Greece (formerly Eastern Macedonia and Thrace Institute of Technology - EMaTTech), vol. 11(1), pages 26-33, December.
    9. Tomej, Kristof & Xiang, Zheng, 2020. "Affordances for tourism service design," Annals of Tourism Research, Elsevier, vol. 85(C).
    10. Puszka, Stefanie & Walsh, Corinne & Markham, Francis & Barney, Jody & Yap, Mandy & Dreise, Tony, 2022. "Towards the decolonisation of disability: A systematic review of disability conceptualisations, practices and experiences of First Nations people of Australia," Social Science & Medicine, Elsevier, vol. 305(C).
    11. Monica Cerdan Chiscano & Ana Isabel Jiménez-Zarco, 2021. "Towards an Inclusive Museum Management Strategy. An Exploratory Study of Consumption Experience in Visitors with Disabilities. The Case of the CosmoCaixa Science Museum," Sustainability, MDPI, vol. 13(2), pages 1-14, January.
    12. Agapito, Dora & Valle, Patrícia & Mendes, Júlio, 2014. "The sensory dimension of tourist experiences: Capturing meaningful sensory-informed themes in Southwest Portugal," Tourism Management, Elsevier, vol. 42(C), pages 224-237.
    13. Gisela Demo & Karla Coura & Fernanda Scussel & Graziela Azevedo, 2021. "How Do Brazilian Consumers Relate to Chocolate Brands? Validity and Reliability Evidence of the Chocolate Brands Relationship Scale," Sustainability, MDPI, vol. 13(10), pages 1-22, May.
    14. Agapito, Dora & Valle, Patrícia & Mendes, Julio, 2012. "Sensory Marketing and Tourist Experiences," Spatial and Organizational Dynamics Discussion Papers 2012-5, CIEO-Research Centre for Spatial and Organizational Dynamics, University of Algarve.
    15. Terzidou, Matina & Scarles, Caroline & Saunders, Mark N.K., 2017. "Religiousness as tourist performances: A case study of Greek Orthodox pilgrimage," Annals of Tourism Research, Elsevier, vol. 66(C), pages 116-129.
    16. Urszula Załuska & Dorota Kwiatkowska-Ciotucha & Alicja Grześkowiak, 2022. "Travelling from Perspective of Persons with Disability: Results of an International Survey," IJERPH, MDPI, vol. 19(17), pages 1-13, August.
    17. Chung-Ming Chuang, 2023. "The conceptualization of smart tourism service platforms on tourist value co-creation behaviours: an integrative perspective of smart tourism services," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-16, December.
    18. Randle, Melanie & Dolnicar, Sara, 2019. "Enabling people with impairments to use Airbnb," Annals of Tourism Research, Elsevier, vol. 76(C), pages 278-289.
    19. McManus, John, 2020. "Football tourist trips: a new analytic for tourism studies," Annals of Tourism Research, Elsevier, vol. 84(C).
    20. Yolanda María De La Fuente-Robles & María Dolores Muñoz-de-Dios & Ana Belén Mudarra-Fernández & Adrián Jesús Ricoy-Cano, 2020. "Understanding Stakeholder Attitudes, Needs and Trends in Accessible Tourism: A Systematic Review of Qualitative Studies," Sustainability, MDPI, vol. 12(24), pages 1-23, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:anture:v:99:y:2023:i:c:s0160738323000014. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/annals-of-tourism-research/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.