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Interrelationship of Incivility, Cynicism and Turnover Intention

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  • Tahira Nazir

    (Faculty of Management, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru, Johor, Malaysia, Department of Management Sciences, COMSATS Institute of Information Technology, Wah Cantt, Pakistan)

  • Ungku Norulkamar Bt. Ungku Ahmed

    (Faculty of Management, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru, Johor, Malaysia)

Abstract

Workplace incivility being a deviant behavior is acknowledged by its low intensity, moreover its tendency to implicate detrimental conducts; given the broader spectrum of mistreatment. Subjected study was intended to observe the impact of workplace incivility in association to the mediatory role of cynicism over the subsequent turnover intents of nurses in selected healthcare settings of Pakistan. The survey conducted on 395 nurses depicted a positive correlation of workplace incivility towards the progression of cynical attitudes and turnover intents in the subjected profession. The study further signifies the impact of cynicism as a mediator, over the intentions of an individual to quit the employing healthcare setting. The multiple regression tests carry out in hierarchical manner, on the selected variables signified the impact of workplace incivility over the cynicism and turnover intention at respective variances of (R2 = 0.061) and (R2 = 0.050). In comparison to which cynicism exclusively poses a substantial variance of (R2 = 0.156) over the intents to leave. While considering workplace incivility as instigator and cynicism in capacity of a mediator, a cumulative variance of (R2 = 0.182) was observed in relation to an individual quitting the job. Moreover, both of the variables are significant predictors to their resultant variable (P

Suggested Citation

  • Tahira Nazir & Ungku Norulkamar Bt. Ungku Ahmed, 2016. "Interrelationship of Incivility, Cynicism and Turnover Intention," International Review of Management and Marketing, Econjournals, vol. 6(1), pages 146-154.
    • Handle: RePEc:eco:journ3:2016-01-22
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    References listed on IDEAS

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    2. Prayag, Girish & Hosany, Sameer & Nunkoo, Robin & Alders, Taila, 2013. "London residents' support for the 2012 Olympic Games: The mediating effect of overall attitude," Tourism Management, Elsevier, vol. 36(C), pages 629-640.
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    1. Yolal, Medet & Gursoy, Dogan & Uysal, Muzaffer & Kim, Hyelin (Lina) & Karacaoğlu, Sıla, 2016. "Impacts of festivals and events on residents’ well-being," Annals of Tourism Research, Elsevier, vol. 61(C), pages 1-18.

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    More about this item

    Keywords

    Incivility; Cynicism; Turnover Intention; Retention; Nursing; Healthcare;
    All these keywords.

    JEL classification:

    • I00 - Health, Education, and Welfare - - General - - - General
    • I12 - Health, Education, and Welfare - - Health - - - Health Behavior
    • I31 - Health, Education, and Welfare - - Welfare, Well-Being, and Poverty - - - General Welfare, Well-Being

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