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Perceptions about the usefulness of online social networks in the workplace

Author

Listed:
  • Sergio Madero
  • Lucía Rodríguez-Aceves
  • Gabriel Valerio-Ureña

Abstract

The use of online social networks in the workplace environment has grown exponentially. Based on social exchange theory, the goal of this research is to identify possible associations between job satisfaction and motivation, perceived organizational support and the perception of employees regarding the use of social networks in the working environment. We used a survey that was applied to 294 employees for manufacturing companies located in the northwest borderline between Mexico and the United States. The findings suggest that the use of online social networks in the workplace has a positive effect regarding job satisfaction becoming useful for the organization.

Suggested Citation

  • Sergio Madero & Lucía Rodríguez-Aceves & Gabriel Valerio-Ureña, 2018. "Perceptions about the usefulness of online social networks in the workplace," Estudios Gerenciales, Universidad Icesi, vol. 34(147), pages 149-157, May.
    • Handle: RePEc:col:000129:016502
    as

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    File URL: https://www.icesi.edu.co/revistas/index.php/estudios_gerenciales/article/view/2580
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    References listed on IDEAS

    as
    1. Rui Chen & Sushil K. Sharma, 2013. "Self-disclosure at social networking sites: An exploration through relational capitals," Information Systems Frontiers, Springer, vol. 15(2), pages 269-278, April.
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    More about this item

    Keywords

    job satisfaction; perceived organizational support; social network; workplace environment; Mexico;
    All these keywords.

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management

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