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An Examination Of Servitization As A Breakthrough Success Factor Along The Supply Chain

Author

Listed:
  • Judit OLÁH

    (Faculty of Economics and Business, University of Debrecen)

  • József POPP

    (Faculty of Economics and Business, University of Debrecen)

  • Domicián MÁTÉ

    (Faculty of Economics and Business, University of Debrecen)

Abstract

The turbulent changing economic environment following the 2008 global financial and economic crisis has posed a major challenge to the majority of producing and manufacturing companies. The recessionary economy of the European Union, the “marginal countries” existence on the edge of bankruptcy, the shortage of loans and the subdued consumption of the population all affect the way in which products are marketed and the integration of accompanying services. This change has a significant impact on logistics processes and logistics service providers, as they face changing tasks and challenges in supply chain management. The authors intend to address this impact in their article, which also takes into account the results of international scientific papers.

Suggested Citation

  • Judit OLÁH & József POPP & Domicián MÁTÉ, 2017. "An Examination Of Servitization As A Breakthrough Success Factor Along The Supply Chain," SEA - Practical Application of Science, Romanian Foundation for Business Intelligence, Editorial Department, issue 15, pages 373-379, December.
    • Handle: RePEc:cmj:seapas:y:2017:i:15:p:373-379
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    References listed on IDEAS

    as
    1. Lee, Sunghee & Yoo, Shijin & Kim, Daeki, 2016. "When is servitization a profitable competitive strategy?," International Journal of Production Economics, Elsevier, vol. 173(C), pages 43-53.
    2. Vandermerwe, Sandra & Rada, Juan, 1988. "Servitization of business: Adding value by adding services," European Management Journal, Elsevier, vol. 6(4), pages 314-324, December.
    3. Zahir Ahamed & Dr. Takehiro Inohara & Dr. Akira Kamoshida, 2013. "The Servitization of Manufacturing: An Empirical Case Study of IBM Corporation," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 4(2), pages 18-26, March.
    4. Opresnik, David & Taisch, Marco, 2015. "The value of Big Data in servitization," International Journal of Production Economics, Elsevier, vol. 165(C), pages 174-184.
    5. Gebauer, Heiko & Fleisch, Elgar & Friedli, Thomas, 2005. "Overcoming the Service Paradox in Manufacturing Companies," European Management Journal, Elsevier, vol. 23(1), pages 14-26, February.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Lygnerud, Kristina & Ottosson, Jonas & Kensby, Johan & Johansson, Linnea, 2021. "Business models combining heat pumps and district heating in buildings generate cost and emission savings," Energy, Elsevier, vol. 234(C).

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    More about this item

    Keywords

    Servitization; Innovation; Strategy; Logistics service provider; Supply chain;
    All these keywords.

    JEL classification:

    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other
    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics

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