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A Dyadic Investigation of Collaborative Competence, Social Capital, and Performance in Buyer–Supplier Relationships

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  • Judith M. Whipple
  • Robert Wiedmer
  • Kenneth K. Boyer

Abstract

type="main" xml:id="jscm12071-abs-0001"> As supply chains become increasingly complex, the management of buyer–supplier relationships is essential for achieving superior performance. To enhance external collaborative relationships, many firms are investing in the development of internal relationship management skills. We propose that the development of internal collaborative process competence (CPC) is an important component for improving external collaborative relationships through the creation of social capital. Our research examines the potential for social capital, which is modeled as a second-order factor consisting of structural, cognitive, and relational capital, to mediate the relationship between CPC and operational performance. Our findings provide insights as to whether internal competence alone is sufficient for improving the operational performance of the relationship. Based on a dyadic comparison of buyers and suppliers, we find that investment in internal CPC without building external social capital does not lead to any improvement in operational performance. However, investment in CPC is beneficial in cases where buyers and suppliers have also built a high level of social capital, which, in turn, leads to desired operational performance for the relationship.

Suggested Citation

  • Judith M. Whipple & Robert Wiedmer & Kenneth K. Boyer, 2015. "A Dyadic Investigation of Collaborative Competence, Social Capital, and Performance in Buyer–Supplier Relationships," Journal of Supply Chain Management, Institute for Supply Management, vol. 51(2), pages 3-21, April.
  • Handle: RePEc:bla:jscmgt:v:51:y:2015:i:2:p:3-21
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    File URL: http://hdl.handle.net/10.1111/jscm.2015.51.issue-2
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    Cited by:

    1. Amoako-Gyampah, Kwasi & Boakye, Kwabena Gyasi & Adaku, Ebenezer & Famiyeh, Samuel, 2019. "Supplier relationship management and firm performance in developing economies: A moderated mediation analysis of flexibility capability and ownership structure," International Journal of Production Economics, Elsevier, vol. 208(C), pages 160-170.
    2. Mohammad Moshtari & Evelyne Vanpoucke, 2021. "Building Successful NGO–Business Relationships: A Social Capital Perspective," Journal of Supply Chain Management, Institute for Supply Management, vol. 57(3), pages 104-129, July.
    3. Soh Hyun Chu & Hongsuk Yang & Mansokku Lee & Sangwook Park, 2017. "The Impact of Institutional Pressures on Green Supply Chain Management and Firm Performance: Top Management Roles and Social Capital," Sustainability, MDPI, vol. 9(5), pages 1-21, May.
    4. Mohammad Alghababsheh & David Gallear, 2021. "Socially Sustainable Supply Chain Management and Suppliers’ Social Performance: The Role of Social Capital," Journal of Business Ethics, Springer, vol. 173(4), pages 855-875, November.
    5. Faridzah Jamaluddin & Nizaroyani Saibani, 2021. "Systematic Literature Review of Supply Chain Relationship Approaches amongst Business-to-Business Partners," Sustainability, MDPI, vol. 13(21), pages 1-25, October.
    6. Michael Howe & Yao Jin, 2022. "It's nothing personal, or is it? Exploring the competitive implications of relational multiplexity in supply chains," Journal of Supply Chain Management, Institute for Supply Management, vol. 58(2), pages 26-47, April.
    7. Lees, Nic & Nuthall, Peter & Wilson, Mark M.J., 2020. "Relationship quality and supplier performance in food supply chains," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 23(3), August.
    8. Lina Mao & Jinghua Li & Changwei Guo, 2019. "Integrator’s Coordination on Technological Innovation Performance in China: The Dual Moderating Role of Environmental Dynamism," Sustainability, MDPI, vol. 12(1), pages 1-24, December.
    9. Abedalqader Rababah & Sarfaraz Javed & Azam Malik, 2022. "Is Social Capital a Key Factor to enhance Firm’s Performance via Manager’s Intangible Capabilities?," IIM Kozhikode Society & Management Review, , vol. 11(2), pages 207-221, July.
    10. Saif Mir & John A. Aloysius & Stephanie Eckerd, 2017. "Understanding Supplier Switching Behavior: The Role of Psychological Contracts in a Competitive Setting," Journal of Supply Chain Management, Institute for Supply Management, vol. 53(3), pages 3-18, July.
    11. Ian Blount & Mingxiang Li, 2021. "How Buyers' Attitudes Toward Supplier Diversity Affect Their Expenditures with Ethnic Minority Businesses," Journal of Supply Chain Management, Institute for Supply Management, vol. 57(3), pages 3-24, July.
    12. Kumar Verma Bhupendra & Shirish Sangle, 2017. "What Drives Successful Implementation of Product Stewardship Strategy? The Role of Absorptive Capability," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 24(3), pages 186-198, May.
    13. Kelsey M. Taylor & Eugenia Rosca, 2023. "Sink, swim, or drift: How social enterprises use supply chain social capital to balance tensions between impact and viability," Journal of Supply Chain Management, Institute for Supply Management, vol. 59(2), pages 62-86, April.
    14. Kannan Govindan & Aditi & Jyoti Dhingra Darbari & Arshia Kaul & PC Jha, 2021. "Structural model for analysis of key performance indicators for sustainable manufacturer–supplier collaboration: A grey‐decision‐making trial and evaluation laboratory‐based approach," Business Strategy and the Environment, Wiley Blackwell, vol. 30(4), pages 1702-1722, May.
    15. Renata P. Brito & Priscila L. S. Miguel, 2017. "Power, Governance, and Value in Collaboration: Differences between Buyer and Supplier Perspectives," Journal of Supply Chain Management, Institute for Supply Management, vol. 53(2), pages 61-87, April.
    16. Genjiro Kosaka & Koichi Nakagawa & Seiji Manabe & Mizuki Kobayashi, 2020. "The vertical keiretsu advantage in the era of Westernization in the Japanese automobile industry: investigation from transaction cost economics and a resource-based view," Asian Business & Management, Palgrave Macmillan, vol. 19(1), pages 36-61, February.
    17. Abdelbadie, Roba Ashraf & Salama, Aly, 2019. "Corporate governance and financial stability in US banks: Do indirect interlocks matter?," Journal of Business Research, Elsevier, vol. 104(C), pages 85-105.
    18. Jane Boeske & Peter A. Murray, 2022. "The Intellectual Domains of Sustainability Leadership in SMEs," Sustainability, MDPI, vol. 14(4), pages 1-19, February.
    19. M. Birasnav & Richa Chaudhary & Joanne Scillitoe, 2019. "Integration of Social Capital and Organizational Learning Theories to Improve Operational Performance," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(2), pages 141-155, June.
    20. Jon Bokrantz & Jan Dul, 2023. "Building and testing necessity theories in supply chain management," Journal of Supply Chain Management, Institute for Supply Management, vol. 59(1), pages 48-65, January.
    21. Benzidia, Smaïl & Makaoui, Naouel & Subramanian, Nachiappan, 2021. "Impact of ambidexterity of blockchain technology and social factors on new product development: A supply chain and Industry 4.0 perspective," Technological Forecasting and Social Change, Elsevier, vol. 169(C).
    22. Verónica H. Villena & Thomas Y. Choi & Elena Revilla, 2021. "Mitigating Mechanisms for the Dark Side of Collaborative Buyer–Supplier Relationships: A Mixed‐Method Study," Journal of Supply Chain Management, Institute for Supply Management, vol. 57(4), pages 86-116, October.
    23. Saif Mir & Misty Blessley & Zach Zacharia & John Aloysius, 2022. "Mending fences in a buyer–supplier relationship: The role of justice in relationship restoration," Journal of Supply Chain Management, Institute for Supply Management, vol. 58(3), pages 23-46, July.
    24. Soulé Akinhola Adéchian & Mohamed Nasser Baco & Luke Oyesola Olarinde & Ismail Moumouni & David C. Natcher, 2022. "Social Ties Development as Competitive Strategies in Vegetables Marketing: Evidence from Small-Scale Farmers in Benin," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 34(2), pages 1030-1049, April.

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