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Learning, Teamwork and Appropriability: Managing Technological Change in the Department of Social Security

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  • Romano Dyerson
  • Frank U. Mueller

Abstract

Drawing on an extensive case study, we argue that management has to actively manage information flows, both within the organization and between the organization and its environment. Three tasks of knowledge management are, in our view, important in building technological capability: appropriation, teamworking and learning. ‘Appropriation’ includes the retention and effective utilization of internal knowledge. ‘Teamworking’ refers to the integration of diverse knowledge bases. ‘Learning’ embraces the acquisition and exploitation of externally held knowledge

Suggested Citation

  • Romano Dyerson & Frank U. Mueller, 1999. "Learning, Teamwork and Appropriability: Managing Technological Change in the Department of Social Security," Journal of Management Studies, Wiley Blackwell, vol. 36(5), pages 629-652, September.
    • Handle: RePEc:bla:jomstd:v:36:y:1999:i:5:p:629-652
    DOI: 10.1111/1467-6486.00152
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    Cited by:

    1. Aidan R. Vining, 2003. "Internal Market Failure: A Framework for Diagnosing Firm Inefficiency," Journal of Management Studies, Wiley Blackwell, vol. 40(2), pages 431-457, March.
    2. Yaowu Sun & Yi Zhai, 2018. "Mapping the knowledge domain and the theme evolution of appropriability research between 1986 and 2016: a scientometric review," Scientometrics, Springer;Akadémiai Kiadó, vol. 116(1), pages 203-230, July.
    3. Evren Ayranci, 2019. "Effects of Shared Leadership Perception on Perceived Intragroup Conflict: An Investigation in Technology Startups in Turkey," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 9(4), pages 126-143, October.
    4. Bruning, Patrick F. & Campion, Michael A., 2019. "Exploring job crafting: Diagnosing and responding to the ways employees adjust their jobs," Business Horizons, Elsevier, vol. 62(5), pages 625-635.
    5. Fang Lee Cooke & Kok Khim Beh, 2007. "Continuous Innovations in Production Technology in the Manufacturing Industry in Britain: A Networked Approach?," Vision, , vol. 11(1), pages 1-13, January.
    6. Galende, Jesus & de la Fuente, Juan Manuel, 2003. "Internal factors determining a firm's innovative behaviour," Research Policy, Elsevier, vol. 32(5), pages 715-736, May.

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