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Consumer Boycott Behavior: An Exploratory Analysis of Twitter Feeds

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  • Suzanne C. Makarem
  • Haeran Jae

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  • Suzanne C. Makarem & Haeran Jae, 2016. "Consumer Boycott Behavior: An Exploratory Analysis of Twitter Feeds," Journal of Consumer Affairs, Wiley Blackwell, vol. 50(1), pages 193-223, March.
    • Handle: RePEc:bla:jconsa:v:50:y:2016:i:1:p:193-223
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    References listed on IDEAS

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    1. Glazer, Amihai & Kanniainen, Vesa & Poutvaara, Panu, 2010. "Firms' ethics, consumer boycotts, and signalling," European Journal of Political Economy, Elsevier, vol. 26(3), pages 340-350, September.
    2. Farah, Maya F. & Newman, Andrew J., 2010. "Exploring consumer boycott intelligence using a socio-cognitive approach," Journal of Business Research, Elsevier, vol. 63(4), pages 347-355, April.
    3. Sen, Sankar & Gurhan-Canli, Zeynep & Morwitz, Vicki, 2001. "Withholding Consumption: A Social Dilemma Perspective on Consumer Boycotts," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 28(3), pages 399-417, December.
    4. James, Victoria K., 2010. "A socio-cultural approach to exploring consumer boycott intelligence: A commentary essay," Journal of Business Research, Elsevier, vol. 63(4), pages 363-365, April.
    5. Koku, Paul Sergius & Akhigbe, Aigbe & Springer, Thomas M., 1997. "The Financial Impact of Boycotts and Threats of Boycott," Journal of Business Research, Elsevier, vol. 40(1), pages 15-20, September.
    6. Hoffmann, Stefan & Müller, Stefan, 2009. "Consumer boycotts due to factory relocation," Journal of Business Research, Elsevier, vol. 62(2), pages 239-247, February.
    7. Andrew John & Jill Klein, 2003. "The Boycott Puzzle: Consumer Motivations for Purchase Sacrifice," Management Science, INFORMS, vol. 49(9), pages 1196-1209, September.
    8. Yuksel, Ulku & Mryteza, Victoria, 2009. "An evaluation of strategic responses to consumer boycotts," Journal of Business Research, Elsevier, vol. 62(2), pages 248-259, February.
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    Cited by:

    1. Khalid Alharbi & Joon Kyoung Kim & Christopher Noland & Jackson Carter, 2022. "When Corporate Social Advocacy Meets Controversial Celebrity: The Role of Consumer–Brand Congruence and Consumer-Celebrity Congruence," Sustainability, MDPI, vol. 14(3), pages 1-19, February.
    2. Francisco-José Cossío-Silva & María-Ángeles Revilla-Camacho & Beatriz Palacios-Florencio & Dolores Garzón Benítez, 2019. "How to face a political boycott: the relevance of entrepreneurs’ awareness," International Entrepreneurship and Management Journal, Springer, vol. 15(2), pages 321-339, June.
    3. Chih-Chien Wang & Shu-Chen Chang & Pei-Ying Chen, 2021. "The Brand Sustainability Obstacle: Viewpoint Incompatibility and Consumer Boycott," Sustainability, MDPI, vol. 13(9), pages 1-23, May.
    4. F. Ziesemer & A. Hüttel & I. Balderjahn, 2021. "Young People as Drivers or Inhibitors of the Sustainability Movement: The Case of Anti-Consumption," Journal of Consumer Policy, Springer, vol. 44(3), pages 427-453, September.
    5. Dustin Smith & Eric Rhiney, 2020. "CSR commitments, perceptions of hypocrisy, and recovery," International Journal of Corporate Social Responsibility, Springer, vol. 5(1), pages 1-12, December.
    6. Candi, Marina & Jae, Haeran & Makarem, Suzanne & Mohan, Mayoor, 2017. "Consumer responses to functional, aesthetic and symbolic product design in online reviews," Journal of Business Research, Elsevier, vol. 81(C), pages 31-39.
    7. Thanh Hoai Nguyen & Hai Quynh Ngo & Pham Ngoc Nha Ngo & Gi-Du Kang, 2018. "Understanding the Motivations Influencing Ecological Boycott Participation: An Exploratory Study in Viet Nam," Sustainability, MDPI, vol. 10(12), pages 1-17, December.
    8. repec:zna:indecs:v:15:y:2017:i:2:p:209-221 is not listed on IDEAS
    9. Tian Zeng & Anne‐Françoise Audrain‐Pontevia & Fabien Durif, 2021. "Does corporate social responsibility affect consumer boycotts? A cost–benefit approach," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(2), pages 796-807, March.
    10. Eugene Song, 2020. "South Korean Consumers’ Attitudes toward Small Business Owners Participating in the 2019 Anti-Japan Boycott," Social Sciences, MDPI, vol. 9(5), pages 1-14, May.
    11. Hrvoje Jakopoviæ, 2017. "Predicting the strength ofonline news frames," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 15(3), pages 209-221.
    12. Iago S. Muraro & Kjerstin Thorson & Patricia T. Huddleston, 2023. "Spurring and sustaining online consumer activism: the role of cause support and brand relationship in microlevel action frames," Journal of Brand Management, Palgrave Macmillan, vol. 30(5), pages 461-477, September.
    13. Swetarupa Chatterjee & Naman Sreen & Jyoti Rana & Amandeep Dhir & Pradip H. Sadarangani, 2022. "Impact of ethical certifications and product involvement on consumers decision to purchase ethical products at price premiums in an emerging market context," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 19(4), pages 737-762, December.
    14. Ma³gorzata Szwed, 2020. "Podejscie do bojkotow konsumenckich mlodych konsumentow pokolenia Y w Polsce i Francji (Consumer Boycotts in Perspectives of Young Consumer of Generation Y in Poland and France)," Research Reports, University of Warsaw, Faculty of Management, vol. 1(32), pages 81-93.
    15. Jacek Maślankowski, 2017. "Automatic Analysis of Unstructured Content as an Example of a Data Source for the Public Administration," Collegium of Economic Analysis Annals, Warsaw School of Economics, Collegium of Economic Analysis, issue 46, pages 161-172.
    16. He, Hongwei & Kim, Sumin & Gustafsson, Anders, 2021. "What can we learn from #StopHateForProfit boycott regarding corporate social irresponsibility and corporate social responsibility?," Journal of Business Research, Elsevier, vol. 131(C), pages 217-226.
    17. Valor, Carmen & Antonetti, Paolo & Zasuwa, Grzegorz, 2022. "Corporate social irresponsibility and consumer punishment: A systematic review and research agenda," Journal of Business Research, Elsevier, vol. 144(C), pages 1218-1233.
    18. Stefan Hoffmann & Michael S. W. Lee, 2016. "Consume Less and Be Happy? Consume Less to Be Happy! An Introduction to the Special Issue on Anti-Consumption and Consumer Well-Being," Journal of Consumer Affairs, Wiley Blackwell, vol. 50(1), pages 3-17, March.
    19. Shi, Wei & Wei, Jingran, 2023. "In the crossfire: Multinational companies and consumer boycotts," China Economic Review, Elsevier, vol. 77(C).

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