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Dataveillance in the Workplace: Managing the Impact of Innovation

Author

Listed:
  • McParland Cliona
  • Connolly Regina

    (Dublin City University Business School,Ireland)

Abstract

Background: Monitoring and surveillance are a fundamental part of the workplace environment, with employee performance and productivity as the main objects of scrutiny. However, many questions surround the ethical nature of managements’ ability to employ advanced digital technologies to monitor employee behaviour and performance while in the workplace. If unaddressed, these concerns have the potential to significantly impact the relationship between the employee and the employer, impacting trust in management resulting in negative attitudes and counterproductive behaviours.

Suggested Citation

  • McParland Cliona & Connolly Regina, 2020. "Dataveillance in the Workplace: Managing the Impact of Innovation," Business Systems Research, Sciendo, vol. 11(1), pages 106-124, March.
    • Handle: RePEc:bit:bsrysr:v:11:y:2020:i:1:p:106-124:n:8
    DOI: 10.2478/bsrj-2020-0008
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    References listed on IDEAS

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    1. Tom Buchanan & Carina Paine & Adam N. Joinson & Ulf‐Dietrich Reips, 2007. "Development of measures of online privacy concern and protection for use on the Internet," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 58(2), pages 157-165, January.
    2. repec:dau:papers:123456789/7048 is not listed on IDEAS
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    More about this item

    Keywords

    employee privacy concerns; monitoring; trust; workplace surveillance; employee empowerment; counterproductive workplace behaviour; psychological contract;
    All these keywords.

    JEL classification:

    • O3 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights

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