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A Dea-Based Tool For Tracking Best Practice Exemplars: The Case Of Telecommunications In Ebrd Countries

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  • Marijana Petrović
  • Nataša Bojković
  • Mladen Stamenković

Abstract

Benchmarking is a strategic management tool that can help to gain competitive advantage, but the question is how to decide the relevant practice exemplars to be used as role models. Data Envelopment Analysis (DEA) is a very helpful method for tracking corresponding benchmarks, but the question remains of how to record them when performance is fluctuating and unstable, as is the case in a transition period to an open market. To address this issue a new DEA-based tool is proposed, the Corresponding Benchmark Matrix (CBM), which helps to reveal ‘leader’ countries and the most suitable benchmarks for less successful countries. The approach is illustrated for telecommunications in 22 European Bank for Reconstruction and Development (EBRD) countries.

Suggested Citation

  • Marijana Petrović & Nataša Bojković & Mladen Stamenković, 2018. "A Dea-Based Tool For Tracking Best Practice Exemplars: The Case Of Telecommunications In Ebrd Countries," Economic Annals, Faculty of Economics and Business, University of Belgrade, vol. 63(218), pages 105-128, July – Se.
    • Handle: RePEc:beo:journl:v:63:y:2018:i:218:p:105-128
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    Cited by:

    1. Kadziński, Miłosz & Stamenković, Mladen & Uniejewski, Maciej, 2022. "Stepwise benchmarking for multiple criteria sorting," Omega, Elsevier, vol. 108(C).
    2. Oredegbe, Abayomi & Zhang, Yahua, 2020. "Telecommunications industry efficiency: A comparative analysis of high and middle income countries," Telecommunications Policy, Elsevier, vol. 44(5).
    3. Mladen Stamenković, 2023. "Where Did All The Papers Go? A Bibliometric Overview Of Publications In Economics From Serbia," Economic Annals, Faculty of Economics and Business, University of Belgrade, vol. 68(236), pages 29-50, January –.

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    More about this item

    Keywords

    benchmarking; DEA; corresponding benchmark matrix; telecommunications policy;
    All these keywords.

    JEL classification:

    • P52 - Political Economy and Comparative Economic Systems - - Comparative Economic Systems - - - Comparative Studies of Particular Economies
    • L96 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Telecommunications
    • C44 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods: Special Topics - - - Operations Research; Statistical Decision Theory

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