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A new organizational approach to supply chain management

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Author Info

  • Lino Guimarães Marujo

    (Federal Center of Technological Education Celso Suckow da Fonseca)

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    Abstract

    This work examines organizational redesign of supply chain management as a tool to increase the level of service to customers. It studies the impact of the time-based concurrency phenomenon, which has forced companies to be more flexible to face the constant challenges of their markets. It also analyzes the transformation of intra-functional processes into inter-functional ones, where all departments must interact to promote an uninterrupted flow of the information inherent to organizational processes, aligned with the demands of globalized markets. Among these processes are certain key tasks and processes for more efficient supply chain management, such as management of inbound and outbound transport, administration of customer orders, materials management, production planning and management of inventories, besides technical assistance to customers when necessary. In the final analysis, companies need to adopt a new supply chain management structure.

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    File URL: http://www.bbronline.com.br/public/edicoes/3_2/artigos/xkobjax1hg29112010142832.pdf
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    Bibliographic Info

    Article provided by Fucape Business School in its journal Brazilian Business Review.

    Volume (Year): 3 (2006)
    Issue (Month): 2 (July)
    Pages: 167-174

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    Handle: RePEc:bbz:fcpbbr:v:3:y:2006:i:2:p:167-174

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    Postal: Fucape Business School Brazilian Business Review Av. Fernando Ferrari, 1358, Boa Vista CEP 29075-505 Vitória-ES
    Phone: +55 27 4009-4423
    Fax: +55 27 4009-4422
    Web page: http://www.bbronline.com.br/
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    Related research

    Keywords: supply chain management; concurrency; organizational processes.;

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