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Assessing the work engagement, work practices and work performance in banks

Author

Listed:
  • Salman Bashir Memon

    (Shah Abdul Latif University, Khairpur, Pakistan)

  • Shahrukh Baig Soomro

    (Shah Abdul Latif University, Khairpur, Pakistan)

  • Santosh Kumar

    (Shah Abdul Latif University, Khairpur, Pakistan)

Abstract

The aim of this study is to measure the importance of work engagement, high work practices, and their impact on employees’ work performance in the banking sector. This thesis was examined on three variables, work engagement, work practices, and work performance. In order to achieve this objective, this research adopted quantitative approach. For this, convenience sampling technique was used and survey questionnaire based on closed-ended questions and 06 scales. A total of 150 questionnaires was distributed and 127 valid responses collected. Data were analyzed through using Statistical Package for the Social Sciences (SPSS). To find out the result, Regression and Correlation test techniques were used. The key findings of the study propose that there is a significantly positive link between work engagement, work practices, and work performance. The conclusion of this examination might be very helpful for the Banking Sector in order to improve performance of their employees through keeping highly engaged in work and high involvement of work practices that contribute on the way to the achievement of the organization as well as employee’s personal accomplishment.

Suggested Citation

  • Salman Bashir Memon & Shahrukh Baig Soomro & Santosh Kumar, 2018. "Assessing the work engagement, work practices and work performance in banks," Journal of Administrative and Business Studies, Professor Dr. Usman Raja, vol. 4(3), pages 165-184.
    • Handle: RePEc:apb:jabsss:2018:p:165-184
    DOI: 10.20474/jabs-4.3.5
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    References listed on IDEAS

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    2. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
    3. Anitha J., 2014. "Determinants of employee engagement and their impact on employee performance," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 63(3), pages 308-323, April.
    4. Alexander B. Pahayahay & Nelson R. Asejo & Shirley M. Pangan & Daniel D. Dasig Jr. & Amando S. Panganiban Jr., 2017. "A Concurrent Exploratory Study on Sectoral Engagement Model of anAltruistic Corporate Social Responsibility in Bureau of Jail Managementand Penology," International Journal of Business and Economic Affairs (IJBEA), Sana N. Maswadeh, vol. 2(2), pages 98-105.
    5. Jetlaksana Seneewong Na Ayutthaya & Sudarat Tuntivivat & Ujsara Prasertsin & Victoriia Alekhina, 2016. "The effect of positive psychological capital and Organizational climate on service quality: The mediation role of work engagement of hotel service employees in Ratchaburi province," Journal of Administrative and Business Studies, Professor Dr. Usman Raja, vol. 2(4), pages 167-176.
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