IDEAS home Printed from https://ideas.repec.org/a/ahs/journl/v8y2023i1p130-140.html
   My bibliography  Save this article

Efficiency and Effectiveness of the Hotels in the Covid-19 Period: Evidence from Cappadocia in Türkiye

Author

Listed:
  • Tekiner Kaya

Abstract

Performance of the accommodation facilities should be measured and monitored periodically for sustainability in many dimensions which have potential to affect profitability directly. In this study, efficiencies of 88 hotels from Cappadocia/Türkiye are measured via data envelopment analysis. Four inputs and five outputs are considered to measure efficiencies and effectiveness in 2020 during the COVID-19 period. The data are collected via phone calls, hotels’ web pages and Tripadvisor in 2020. 83% of these hotels (73 hotels) are small-sized hotels which have equal or less than 20 rooms. Constant return to scale, variable return to scale and scale efficiencies of hotels are exposed via input-oriented data envelopment analysis. The findings show that facilities which have higher scale had lower classical efficiency. Additionally, it is observed that one of the main reasons for the inefficiency is revenue per available room. In terms of effectiveness, hotels working with travel agencies had a lower performance.

Suggested Citation

  • Tekiner Kaya, 2023. "Efficiency and Effectiveness of the Hotels in the Covid-19 Period: Evidence from Cappadocia in Türkiye," Journal of Research in Economics, Politics & Finance, Ersan ERSOY, vol. 8(1), pages 130-140.
  • Handle: RePEc:ahs:journl:v:8:y:2023:i:1:p:130-140
    DOI: 10.30784/epfad.1235700
    as

    Download full text from publisher

    File URL: https://dergipark.org.tr/tr/download/article-file/2894655
    Download Restriction: no

    File URL: https://libkey.io/10.30784/epfad.1235700?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Fare, Rolf & Grosskopf, Shawna, 1985. " Nonparametric Cost Approach to Scale Efficiency," Scandinavian Journal of Economics, Wiley Blackwell, vol. 87(4), pages 594-604.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Vitikainen, Kirsi & Street, Andrew & Linna, Miika, 2009. "Estimation of hospital efficiency--Do different definitions and casemix measures for hospital output affect the results?," Health Policy, Elsevier, vol. 89(2), pages 149-159, February.
    2. Gempesaw, Conrado M., II, 1992. "Nonparametric Analysis Of Production Efficiency: Discussion," Northeastern Journal of Agricultural and Resource Economics, Northeastern Agricultural and Resource Economics Association, vol. 21(1), pages 1-4, October.
    3. A. M. Aldanondo & V. L. Casasnovas, 2015. "Input aggregation bias in technical efficiency with multiple criteria analysis," Applied Economics Letters, Taylor & Francis Journals, vol. 22(6), pages 430-435, April.
    4. Simar, Leopold & Wilson, Paul, 2018. "Technical, Allocative and Overall Efficiency: Inference and Hypothesis Testing," LIDAM Discussion Papers ISBA 2018018, Université catholique de Louvain, Institute of Statistics, Biostatistics and Actuarial Sciences (ISBA).
    5. Bruno De Borger & Kristiaan Kerstens & Diego Prior & Ignace Van de Woestyne, 2013. "Static efficiency decompositions and capacity utilization: integrating economic and technical capacity notions," Applied Economics, Taylor & Francis Journals, vol. 45(24), pages 3529-3529, August.
    6. Michael Zschille, 2014. "Nonparametric measures of returns to scale: an application to German water supply," Empirical Economics, Springer, vol. 47(3), pages 1029-1053, November.
    7. Wei, Quanling & Yan, Hong, 2004. "Congestion and returns to scale in data envelopment analysis," European Journal of Operational Research, Elsevier, vol. 153(3), pages 641-660, March.
    8. Zelenyuk, Valentin, 2015. "Aggregation of scale efficiency," European Journal of Operational Research, Elsevier, vol. 240(1), pages 269-277.
    9. Kerstens, Kristiaan & Vanden Eeckaut, Philippe, 1999. "Estimating returns to scale using non-parametric deterministic technologies: A new method based on goodness-of-fit," European Journal of Operational Research, Elsevier, vol. 113(1), pages 206-214, February.
    10. Sueyoshi, Toshiyuki & Sekitani, Kazuyuki, 2007. "Measurement of returns to scale using a non-radial DEA model: A range-adjusted measure approach," European Journal of Operational Research, Elsevier, vol. 176(3), pages 1918-1946, February.
    11. Barnabé Walheer, 2019. "Disaggregation for efficiency analysis," Journal of Productivity Analysis, Springer, vol. 51(2), pages 137-151, June.
    12. Kwaku Ohene-Asare & Jones Kofi Anyimadu Asare & Charles Turkson, 2019. "Dynamic cost productivity and economies of scale of Ghanaian insurers," The Geneva Papers on Risk and Insurance - Issues and Practice, Palgrave Macmillan;The Geneva Association, vol. 44(1), pages 148-177, January.
    13. Sahoo, Biresh K. & Tone, Kaoru, 2013. "Non-parametric measurement of economies of scale and scope in non-competitive environment with price uncertainty," Omega, Elsevier, vol. 41(1), pages 97-111.
    14. Gultom, Yohanna M.L., 2021. "When extractive political institutions affect public-private partnerships: Empirical evidence from Indonesia's independent power producers under two political regimes," Energy Policy, Elsevier, vol. 149(C).
    15. Boussemart, Jean-Philippe & Leleu, Hervé & Parvulescu, Raluca, 2022. "Value-based performance and its decomposition into direct price and quantity effects," European Journal of Operational Research, Elsevier, vol. 303(1), pages 298-311.
    16. Sueyoshi, Toshiyuki & Goto, Mika, 2001. "Slack-adjusted DEA for time series analysis: Performance measurement of Japanese electric power generation industry in 1984-1993," European Journal of Operational Research, Elsevier, vol. 133(2), pages 232-259, January.
    17. Yu, Xiang, 2023. "An assessment of the green development efficiency of industrial parks in China: Based on non-desired output and non-radial DEA model," Structural Change and Economic Dynamics, Elsevier, vol. 66(C), pages 81-88.
    18. Brennan, Shae & Haelermans, Carla & Ruggiero, John, 2014. "Nonparametric estimation of education productivity incorporating nondiscretionary inputs with an application to Dutch schools," European Journal of Operational Research, Elsevier, vol. 234(3), pages 809-818.
    19. Joe Zhu & Zhao-Han Shen, 1995. "A discussion of testing DMUs' returns to scale," European Journal of Operational Research, Elsevier, vol. 81(3), pages 590-596, March.
    20. Valentin Zelenyuk, 2019. "Data Envelopment Analysis and Business Analytics: The Big Data Challenges and Some Solutions," CEPA Working Papers Series WP072019, School of Economics, University of Queensland, Australia.

    More about this item

    Keywords

    Hospitality; Hotel Performance; Cappadocia; Efficiency;
    All these keywords.

    JEL classification:

    • C61 - Mathematical and Quantitative Methods - - Mathematical Methods; Programming Models; Mathematical and Simulation Modeling - - - Optimization Techniques; Programming Models; Dynamic Analysis
    • Z32 - Other Special Topics - - Tourism Economics - - - Tourism and Development
    • C02 - Mathematical and Quantitative Methods - - General - - - Mathematical Economics

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ahs:journl:v:8:y:2023:i:1:p:130-140. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ersan Ersoy (email available below). General contact details of provider: https://epfjournal.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.