Case-Study Analysis

The focus of this chapter is on the internal and external factors that contribute to project complexity, on how the complexity factors in a project can be identified and, finally, on how already-identified project complexity factors can be dealt or at least coped with. The data on which the analysis is based are the result of research carried out by the author in relation to four categories of Project Complexity, namely Processes, Organizational, Environmental, and Technological. Further categories of Complexity are identified and included, such as Leadership, Resources, Information, Operational, People, Stakeholders, Economic, Financial, Legal, Social, and Risk-&-Uncertainty. The resulting POET (Process, Organizational, Environmental, and Technological) Complexity Framework can be subdivided into several sub-categories in order to determine the relationship that Complexity categories have with each other. This ensures that all Complexity factors have been considered in their various aspects, which should prove extremely useful in the application of POET Complexity, both in theory and in practice.