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Digitizing and Automating Processes in Logistics

In: Disrupting Logistics

Author

Listed:
  • Wolfgang Lehmacher

    (Former Head of Supply Chain and Transport Industries at the World Economic Forum)

Abstract

Shippers, carriers and logistics companies have started to digitalize and automate processes by deploying relatively new technologies. Digital processes consist of data, rules or algorithms. Process automation is any workflow that controls itself by use of computers and software. Enabling technologies include robotic process automation (RPA), artificial intelligence (AI) and distributed ledger technology (DLT), to name a few. Such technologies do not work in isolation. Instead, they come usually as bundled in solutions. There are many use cases for the digitization and automation of processes in the logistics industry—in the area of logistics corridors and trade hubs, trade facilitation, consumer touch points and interaction, circular services, digital platforms and marketplaces, supply chain monitoring, risk management, trade and supply chain finance, and talent search and training, and decision making. Estimates indicate that logistics technologies could cut shipping and customs processing times by 16 to 28%. Collaboration is essential to extract the value.

Suggested Citation

Handle: RePEc:spr:fuobcp:978-3-030-61093-7_2
DOI: 10.1007/978-3-030-61093-7_2
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