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Handle: RePEc:edi:fekubnl (more details at EDIRC)
- Roest, H.C.A. & Koelemeijer, K., 1993. "Framing perceived service quality and related constructs : A multilevel approach," Research Memorandum FEW 591, Tilburg University, School of Economics and Management.
- Roest, H.C.A. & Tijssen, F.L., 1991.
"Beheersing van het kwaliteitsperceptieproces bij diensten door middel van keurmerken,"
FEW 499, Tilburg University, School of Economics and Management.
RePEc:dgr:uvatin:19990006 is not listed on IDEAS
- No paper was announced in a field specific NEP report
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