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Dipartimento di Economia, Management e Metodi Quantitativi (DEMM) Milano, Italy
Università degli Studi di Milano
: +39 02 503 16486
+39 02 503 16475
Via Conservatorio 7 - 20122 Milano
RePEc:edi:damilit (more details at EDIRC)
Research outputJump to: Working papers
- Francesca De Battisti & Laura Iacovone & Giovanna Nicolini, 2007. "Customer & Employee Satisfaction in the Health Service Sector: Analysis and Measurement Methodologies," UNIMI - Research Papers in Economics, Business, and Statistics unimi-1060, Universitá degli Studi di Milano.
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