Deciphering the cause-effect dynamics of sustainable banking enablers using the DEMATEL approach: A study of South Asian nations

This study was taken up to assess the causal relationship amid the enablers of sustainable banking in South Asian nations. This was an empirical study where regional heads of private banks operating across various South Asian countries were interviewed. In this study, the DEMATEL technique was used to examine the causal relationship among the fourteen variables which were identified through exploratory study. The results of the study showed that six out of fourteen enablers, including ESG Indexing, Sustainability Code of Conduct & Reporting, and Integrating ESG in Risk Management, etc. formed the cause group and the remaining eight enablers such as Green Product & Services, Collaboration with Stakeholders and Environmental Development Measures, etc. formed part of the effect group. This study provides valuable insights for policymakers, industry representatives, and bank leadership, enabling them to leverage the findings to strengthen the sustainable banking agenda.