The impact of generational differences in the work environment: bibliometric analysis and systematic review in Scopus

The objective of the study is to conduct a systematic bibliometric study of literature on the impact of generational differences in the work environment between 2004 and 2024. This work used bibliometrics as a methodology, which involved the observation of bibliometric indicators in Scopus (country, author, source, type of document, institutional affiliation, among others). In addition, a systematic review of the literature was carried out. The results show that between 2020 and 2024, there was a 29% increase in the amount of research on this topic. In terms of research contributions, the United States ranks first with 31.1%. In addition, with seven publications, the most prominent source was the Journal of Nursing Management, and with 698 citations Lyons was the most cited author. Likewise, articles related to the social sciences represented 22% of the total number of publications, while 92% of the documents were scientific articles. It is concluded that research on generational differences in the work environment has advanced, in terms of the breadth of topics addressed, collaboration of authors, level of international cooperation and availability of relevant data. Therefore, the bibliometric analysis and systematic review shows that, while the coexistence of diverse generations can generate tensions and challenges related to values, communication and expectations, it also offers a unique opportunity to enrich organizational dynamics. Finally, this study provides an empirical basis for a critical evaluation of the research and a foundation for future research.