IDEAS home Printed from https://ideas.repec.org/a/alk/jefas0/v7y2025i3id9738.html

Business Process Management in Financial Performance

Author

Listed:
  • Milad Javadi

    (Ph.D. Student, College of Business, Finance, University of Florida Atlantic, USA)

  • Zahra Raeisi

    (Department of Computer Science, University of Fairleigh Dickinson, USA)

  • Ahmad Latifian

    (Assistant Professor, Department of Management, Faculty of Economics and Administrative Sciences, Ferdowsi University Of Mashhad (FUM), IRAN)

  • Ali Shojaee

    (Post Graduate DBA in Executive Management, Decathlon Malaysia Bandar Sri Damansara, Kuala Lumpur, Malaysia)

  • Kamilia Mehrabi Jorshary

    (Graduate Assistant, Department of Industrial and Systems Engineering, Ohio University, USA)

Abstract

Business process management (BPM) is a system that aligns activities with customer needs. Understanding its effects on financial performance in sectors like healthcare remains elusive. This analysis focuses on Shiraz University and examines data from its financial managers to assess how BPM influences financial performance. Data shows that 65.2% of respondents were male, and 55.49% had a master's degree or higher. Findings confirm that BPM significantly affects financial performance, with a path coefficient of 0.881 and a significance level of 15.383. The impact of guideline and method changes had a coefficient of 0.422 and a significance value of 3.7021, while changes related to electronic patient records had a coefficient of 0.476 and a significance value of 4.334. These results can guide healthcare managers and decision-makers in viewing process improvement as a crucial tool for enhancing financial performance.

Suggested Citation

Handle: RePEc:alk:jefas0:v:7:y:2025:i:3:id:9738
DOI: 10.32996/jefas.2025.7.8
as

Download full text from publisher

File URL: https://al-kindipublisher.com/index.php/jefas/article/view/9738
File Function: Abstract page
Download Restriction: no
File URL: https://al-kindipublisher.com/index.php/jefas/article/download/9738/8608
File Function: Full text
Download Restriction: no
File URL: https://libkey.io/10.32996/jefas.2025.7.8?utm_source=ideas
LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
---><---

More about this item

Keywords

;
;
;

Statistics

Access and download statistics

Corrections

All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:alk:jefas0:v:7:y:2025:i:3:id:9738. See general information about how to correct material in RePEc.

If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

We have no bibliographic references for this item. You can help adding them by using this form .

If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Al-Kindi Center for Research and Development (email available below). General contact details of provider: https://al-kindipublisher.com/index.php/jefas .

Please note that corrections may take a couple of weeks to filter through the various RePEc services.

IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.