IDEAS home Printed from https://ideas.repec.org/a/alk/jefas0/v6y2024i3id7253.html

Determining Interest in Using Mobile Banking Applications in the Greater Jakarta

Author

Listed:
  • Muhamad Yunanto

    (Faculty of Economics, Middle Management Laboratory, Universitas Gunadarma, Jakarta, Indonesia)

  • Henny Medyawati

    (Chief of Master Management, Post-Graduate Directorate, Universitas Gunadarma, Jakarta, Indonesia)

Abstract

This study aimed to analyze the influence of perceived usefulness, service features, security, and trust on the interest in using mobile banking (e-banking) applications in the Greater Jakarta area. Additionally, it identified the most dominant variable influencing the interest in using the applications. The focus of the investigation was on mobile banking applications offered by BCA and BNI. The method further included the collection of primary data and conducting various tests such as validity, reliability, normality, heteroscedasticity, and multicollinearity testing. Multiple linear regression, determination coefficient, f-test, and t-test were also used with questionnaire instruments. The validated data were obtained from 100 respondents selected through a non-probability survey, specifically using a purposive sampling method. The results showed that perceived usefulness, service features, security, and trust all influenced the interest in using mobile banking in Greater Jakarta. Based on the t-test results and standardized coefficient beta analysis, perceived usefulness evolved as the most dominant variable.

Suggested Citation

Handle: RePEc:alk:jefas0:v:6:y:2024:i:3:id:7253
DOI: 10.32996/jefas.2024.6.3.6
as

Download full text from publisher

File URL: https://al-kindipublisher.com/index.php/jefas/article/view/7253
File Function: Abstract page
Download Restriction: no
File URL: https://al-kindipublisher.com/index.php/jefas/article/download/7253/6077
File Function: Full text
Download Restriction: no
File URL: https://libkey.io/10.32996/jefas.2024.6.3.6?utm_source=ideas
LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
---><---

More about this item

Keywords

;
;
;
;
;

Statistics

Access and download statistics

Corrections

All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:alk:jefas0:v:6:y:2024:i:3:id:7253. See general information about how to correct material in RePEc.

If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

We have no bibliographic references for this item. You can help adding them by using this form .

If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Al-Kindi Center for Research and Development (email available below). General contact details of provider: https://al-kindipublisher.com/index.php/jefas .

Please note that corrections may take a couple of weeks to filter through the various RePEc services.

IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.