Content
2021, Volume 33, Issue 4
- 471-492 Statistical thinking and techniques: use and benefits in manufacturing companies
by José Carlos De Toledo & Fabiane Letícia Lizarelli & Miguel Angel Aires Borrás & Manoel Fernando Martins - 493-516 Maximising availability of complex repairable systems and flexible selection of performance parameter using PSO
by Ajay Kumar - 517-541 Non-traditional optimisation approaches for economic design of X control chart
by Ramakant Sinha & Abhijeet Ganguly - 542-567 Mediation effects of information technology links with suppliers and information sharing with suppliers in the relationship of supply chain process integration and supply chain performance
by Huong Thi Xuan Phung & Anh Chi Phan & Ha Thu Nguyen & Yoshiki Matsui
2021, Volume 33, Issue 3
- 293-310 Analysing productivity and finding solutions to improve productivity at the GLS plant of a selected lamp manufacturing factory in Bangladesh
by Md Shafiqul Islam & Muhammad Abdus Samad & Pradip Sarkar & Taufiqur Rahman & Mohiuddin Ahmed - 311-335 Assessing the ideology of total quality management towards hotel sustainability performance: empirical evidence using structural equation modelling
by Kit Yeng Sin & Muhammad Shahar Jusoh & Abbas Mardani - 336-366 Inter-continental review for diffusion rate and internal-external benefits of ISO 9000 QMS
by Ahmet Demir - 367-383 Method to appraise financial and productivity indicators in small and medium enterprises in the tourist lodging sector of Cartagena-Colombia applying discriminant multivariate analysis
by José Morelos Gómez - 384-406 Knowledge integration mediate the influence of quality management practice on organisational performance
by Sri Wartini & Wisnu Untoro & Joko Suyono & Mugi Harsono - 407-419 Value engineering and cost of quality: an integrated framework
by Enas AbdAllah & Noha Mostafa & Mansour Abou Gamila & Hesham Elawady - 420-434 The influence of psychological factors on customers information search behaviour
by Seyed Fathollah Amiri Aghdaie & Ali Kazemi & Seyed Hesamaldin Mahdavinia
2021, Volume 33, Issue 2
- 157-179 Lean practices to improve the learning process and production document control: a case study
by Marcelo Albuquerque De Oliveira & Marcelo Silva Pereira & Rui M. Lima & Andréia Freitas Vieira - 180-197 Service quality dimensions and repurchase intentions in online shopper: an Indian experience
by Sunil Atulkar - 198-217 The relationships among overall service quality, customer satisfaction and customer loyalty in library services
by Tohid Kachwala & Dinesh Panchal & Aditya Bali - 218-233 Investigation of lean manufacturing factors for waste reduction in manufacturing SMEs
by Harsimran Singh Sodhi & Doordarshi Singh & Bikram Jit Singh - 234-252 Measuring profit efficiency of Colombian banks: a composite non-standard profit function approach
by Diego Restrepo-Tobón & Jim Sánchez-González - 253-270 Assessing and forecasting method of financial efficiency in a free industrial economic zone
by Tomás José Fontalvo-Herrera & Enrique Delahoz-Dominguez & Orianna Fontalvo-Echavez - 271-292 ISO 9001 quality management systems and organisational performance: a study of metal mechanical companies from Southern Brazil
by Leonardo Stertz Sfreddo & Guilherme Bergmann Borges Vieira & Gabriel Vidor & Roberto Birch Gonçalves & Cíntia Paese Giacomello
2021, Volume 33, Issue 1
- 1-20 Methodology of classification, forecast and prediction of healthcare providers accredited in high quality in Colombia
by Tomás Fontalvo-Herrera & Enrique Delahoz-Dominguez & Orianna Fontalvo - 21-45 Enhancing performance through total quality management in the pharmaceutical manufacturing industry of Pakistan
by Arsalan Najmi & Waqar Ahmed & Shahab Uddin & Suhaiza Zailani - 46-56 Emergence of ISO 9001:2015 standard and its linkage with world class manufacturing strategies
by M. Santhose & V. Senthil & S.R. Devadasan & K. Balakrishnan - 57-83 The relationship between the competency level and the efficiency of a project manager: self-perspective vs. subordinates' perspective
by Taghrid Suifan & A. Daraba'a & Lilana Sukkari & Salah Alhyari & Rateb J. Sweis - 84-126 Instruments to identify relevant quality management practices to productivity
by Bertha Viviana Ruales Guzmán & Oscar Fernando Castellanos Domínguez & Alessandro Brun - 127-156 A comparative study of quality management practices between Vietnamese and Japanese manufacturing plants
by Minh Hue Nguyen & Phan Chi Anh & Yoshiki Matsui
2021, Volume 32, Issue 4
- 413-439 CMMS software quality function deployment based on maintenance objectives: a framework for software selection process
by Hadi Balouei Jamkhaneh & Reza Shahin & Arash Shahin & Mohammad ArabYarmohammadi - 440-457 Measuring efficiency and effectiveness of workers' performance and information flow system in technical universities in Ghana
by Ruth Appiah & Shizhu Liu & Emmanuel Caesar Ayamba & Moping Fang - 458-501 Efficiencies in Islamic banking: a bibliometric and theoretical review
by Syed Alamdar Ali Shah & Raditya Sukmana & Bayu Arie Fianto - 502-519 Measuring business process maturity: is Hammer model validated in practice?
by Shiva Mohammadi & Nasser Motahari Farimani & Mohammad Mahdi Farahi - 520-535 The mediating role of customer satisfaction and its effect on service quality-customer loyalty link
by Mohd Sadiq & Mohd Adil - 536-556 Impact of Six Sigma critical success factors on productivity improvement through absorptive capacity in the manufacturing industry in Saudi Arabia
by Amer Al-Atiyat & Adedapo Oluwaseyi Ojo & Patrick Chin-Hooi Soh
2021, Volume 32, Issue 3
- 279-306 Developing a model of key managerial competencies using meta-synthesis approach
by Sajjad Balali Shahvari & Nour Mohammad Yaghoubi & Milad Vafadar - 307-326 Value stream mapping implementation: an operational view
by Changiz Valmohammadi & Ali-Asghar Dadashnejad - 327-343 An investigation into the impact of employee empowerment on organisational commitment: the case of Zajil International Telecom Company of Jordan
by Abdul Azeez Badir Alnidawi & A.S.H. Yousif & Khalid M. Hmdan - 344-368 Evaluating performance in the golf course industry using the PPP model
by Mohan Rao - 369-382 Multi-objective model for the location of distribution centres with cost evaluation, road access and insecurity
by Thalía Obredor-Baldovino & Katherinne Salas-Navarro & Luis López-Andrade & Rafael Ariza-Avendaño & Shib Sankar Sana - 383-411 Exemplary airline service quality is the way forward to secure passenger confidence in air travel - an empirical study in Malaysia
by M.V. Deepa & K. Jayaraman & Seethal Keloth
2021, Volume 32, Issue 2
- 147-178 On modelling the determinants of total factor productivity in the MENA region: a macro-micro firm-level evidence
by Nesreen Seleem & Chahir Zaki - 179-202 Effort estimation of web-based projects: a systematic review
by Dhiraj Kumar Goswami & Saurabh Bilgaiyan & Samaresh Mishra - 203-215 Total quality management and its effects on organisational performance: a study of PZ Cussons Plc. Lagos, Nigeria
by Jane C. Kalu & James N. Obi & Jane A. Ekeagbara & Titilope Odejobi & James E. Obiri & Anuoluwapo Oloruntoba & Adeola Kolawole & Bidemi C. Beckley - 216-245 Evaluation of quality cost in a multinational company located in Tangier, Morocco
by Mohamed Ben Ali & Dina Baghdadi Mazini & Insaf Ghailani & Said Barrijal - 246-264 Studying the conformity level of customer needs and organisation perception using a customer satisfaction index
by Nematollah Mohseni & Ahmadreza Shekarchizadeh & Arash Shahin - 265-277 Diagnosis framework for quality management system in blood banks: a Brazilian case study
by Vinícius G. De Lemos & Vítor Z. Bernardo & Matheus De S. Dall'Agnol & Leonardo P. Ruli & Andrew M. Bacelar & Ana C. Honda & César J.C.M. Da Costa & Mateus C. Gerolamo
2021, Volume 32, Issue 1
- 1-22 Co-deployment of quality standards: a systematic literature review
by Hind Dahar & Ounsa Roudies - 23-52 System dynamics model to improve productivity in manufacturing industries
by Raju Kamble & Lalit Wankhade - 53-71 Strategic planning of optimising productivity: a '5S under lean quality' approach
by Supriyo Roy & Kaushik Kumar & Biswajit Satpathy - 72-91 On bivariate control charts for the mean of autocorrelated process
by Vahideh Gorgin & Bahram Sadeghpour Gildeh & Majid Sarmad & Mohammad Amini - 92-108 Bayesian quantile regression and unsupervised learning methods to the US Army and Navy data
by Jong-Min Kim & Chuwen Li & Il Do Ha - 109-128 Case study: application of SMED in SIM card manufacturing company
by Sanchit Jain & Rahul O. Vaishya - 129-145 Quality and performance in small accounting firms
by Lars Kolvereid & Bjørn Willy Åmo
2020, Volume 31, Issue 4
- 445-460 Local brand franchise competition in the disruption era
by N.S. Subawa & N.W. Widhiasthini & N.P.I. Permatasari - 461-482 Firefly enabled agility assessment in manufacturing systems
by P.G. Saleeshya & R. Nithesh & K. Sanesh & Sai Krishna S - 483-507 Short-run univariate quality control approaches
by Koh Chin Kok & Chin Jeng Feng & Shahrul Kamaruddin - 508-526 Productivity growth in Indian telecommunications equipment industry
by Dipayan Datta Chaudhuri & Aashish Yadav - 527-546 Ripple effect of moral hazard: how does CSR misconduct impact firm performance in the dairy industry?
by Xiaohua Meng & Yunli Zhu & Meiling Zhong - 547-573 Information technology drivers of supply chain agility: implications for market performance
by Ayman Bahjat Abdallah & Haya Fawzi Ayoub - 574-592 Evaluating the influence of individuals' personality characteristics on the preference of choosing and buying goods with an emphasis on the moderating role of mental involvement
by Seyed Fathollah Amiri Aghdaie & Hamidreza Talaie & Paria Soltanpour - 593-604 Statistical analysis to predict the surface roughness in single point incremental forming of Cu67Zn33 alloy
by Manish Oraon
2020, Volume 31, Issue 3
- 295-318 Defining the weights of the EFQM excellence model criteria for different business sectors - a multicriteria approach
by Yannis Politis & Evangelos Grigoroudis - 319-348 The effect of total quality management practices on the performance of enterprise resource planning projects: the case of Jordan
by Rateb J. Sweis & Rawan Suleiman & Niveen M. AlSayyed & Taghrid Suifan - 349-368 Patient satisfaction in hospital emergency services: a perspective from Portugal
by Daniel Ferreira Polónia & Ana Alexandra Da Costa Dias & Rui Diogo Soares Dos Santos - 369-389 An operational approach to gauge the lean performance in bias tyre manufacturing: a case study
by Anand Sasikumar & Padmanav Acharya - 390-411 Productivity improvement of an electrical appliance industry by implementing lean manufacturing tools and a low-cost intervention (a case study)
by Anil Chaudhary & Ashish Kumar Singh & M.L. Meena - 412-433 Interactions dynamics between the performance management system and the quality management system
by Mira Thoumy & Marie-Hélène Jobin - 434-444 An internal cooperation as a driver of total quality management
by Gun Jea Yu & Hojin Jung & Kyoung-Min Kwon
2020, Volume 31, Issue 2
- 151-166 A case study on productivity improvement in a display cases manufacturing industry
by R. Jayachitra & S. Parthasarathy - 167-188 Integrating Kano customer satisfaction coefficient and SIPA grid for service quality improvement
by Elia Oey & Tiara Paramitha & Novita Novita - 189-206 An application of the Kano model and retail service quality scale to Vietnamese supermarkets
by Ha Thu Nguyen - 207-226 Modelling construction labour productivity using evolutionary polynomial regression
by Sasan Golnaraghi & Osama Moselhi & Sabah Alkass & Zahra Zangenehmadar - 227-243 What is the role of expert intuition in process control?
by Mark D. Hanna & Dirk Pons & Venkateswarlu Pulakanam - 244-270 The role of national culture in change management in Jordanian firms
by Najm A. Najm & A.S.H. Yousif & Naser A. Aboyassin & Mohammad S. Alhmeidiyeen & Jumana Al Zoubi - 271-294 Productivity and quality improvement through DMAIC in SME
by K. Soundararajan & K. Janardhan Reddy
2020, Volume 31, Issue 1
- 1-27 An interpretative structural modelling approach to analysing root causes of defective jobs: a case study in an automobile service industry
by Dharyll Prince Abellana - 28-48 Driving process improvement from customer preference with Kansei engineering, SIPA and QFD methods - a case study in an instant concrete manufacturer
by Elia Oey & Bernice Ngudjiharto & Wennie Cyntia & Monique Natashia & Scherly Hansopaheluwakan - 49-67 The conceptual framework of kaizen influence on employee performance
by Mehdi Shojaei & Parisa Shojaei - 68-78 The concept of ergonomic evaluation for industrial building spaces
by Deevesh Sharma & Monica Sharma - 79-97 An algorithm for identifying loyal customers in C2C electronic commerce models
by Azarnoush Ansari & Ali Sanayei - 98-133 Empirical study of the performance of Ontario's pulp and paper mills using bootstrap data envelopment analysis
by Shashi K. Shahi & Mohamed Dia - 134-149 Risk analysis on the current design of wooden-hulled boats with outrigger using fuzzy FMEA
by Miriam F. Bongo & Junny Ann Inot & Claitee Sebios
2020, Volume 30, Issue 4
- 429-461 Presenting a productive and sustainable model of integrated management system for achieving an added value in organisational processes
by Mohammad Hossein Karimi Gavareshki & Morteza Abbasi & Mahdi Karbasian & Ramin Rostamkhani - 462-487 Leagile manufacturing paradigm in the production of jet pump - an implementation experience
by K. Balakrishnan & S.R. Devadasan & V.M.M. Thilak & D. Selvi Soundaram - 488-508 Cable insulation productivity improvement using Lean Six Sigma
by Fikri Dweiri & Samar Ishaq - 509-526 Impact of implementation of ISO 22000 on food safety throughout the supply chain: insights from Poland, Slovakia and Portugal
by Dominik Zimon & Pedro Domingues - 527-560 Matrix-based tolerance analysis for multi-component selective assembly with geometric and dimensional features using genetic algorithm
by A.K. Jeevanantham & S.V. Chaitanya & Rajeshkannan Ananthanarayanan - 561-577 A modelling approach to assess technology effect on wheat farms performance in semi-arid areas
by Hayat Lionboui & Fouad Elame & Abdelghani Boudhar & Rachid Hadria & Brahim El Boukari & Tarik Benabdelouahab
2020, Volume 30, Issue 3
- 279-303 Productivity and quality enrichment through multi criteria trajectory optimisation of an industrial robot
by S. Mahalakshmi & A. Arokiasamy - 304-322 Improving the formulation of industrial paints using FMEA and Taguchi approaches
by Gholamreza Salehi & Hamid Reza Peikari & Arash Shahin - 323-342 Determining optimum customer participation level in services: perceptual biases and congruence
by Ahmet Semih Ozkul & Uzay Damali & Anup Menon Nandialath & Andrew M. Stapleton - 343-353 Assessment of sand reclamation techniques and sand quality in thermal reclamation
by Suyog B. Rayjadhav & Digvijay A. Mhamane & Vasudev D. Shinde - 354-370 Optimal reliability acceptance sampling plan based on accelerated life test data
by P.C. Ramyamol & Mahesh Kumar - 371-393 Dynamic slicing of aspect-oriented software: an UML-based approach
by Abhishek Ray & Jagannath Singh - 394-427 Optimisation and predictive modelling of green sand casting process to minimise persisting defects in GI components
by Sanjay N. Aloni & Sharad S. Chaudhari & Rakesh L. Shrivastava
2020, Volume 30, Issue 2
- 143-167 Proposal of a causal model to measure the impact of quality on industrial performance: a case study from Moroccan context
by Mohamed Ben Ali & Said Rifai & Said Barrijal & Otmane Bouksour - 168-185 Development of lean production system using value stream mapping approach: a case study
by Vikram Sharma & Naveen Virmani - 186-213 Transformational leadership as an antecedent for organisational commitment and job performance in the banking sector of Jordan
by Nawaf Alghusin & Mohammed Iqbal Al-Ajlouni - 214-233 Productivity improvement in furniture industry using lean tools and process simulation
by C. Shyam Murali & A. Prabukarthi - 234-251 Productivity improvement using DMAIC in a Caravan Manufacturing company
by Sharfuddin Ahmed Khan & M. Affan Badar & Mohammed Alzaabi - 252-277 Statistical investigation of Lean Six Sigma for waste reduction in Indian SMES by identify rank define analyse improve control model
by P.N. Ramkumar & K.P. Satish
2020, Volume 30, Issue 1
- 1-27 Production-inventory models considering different carbon policies: a review
by Arindam Ghosh & J.K. Jha & S.P. Sarmah - 28-45 Modelling the challenging factors for setting up semiconductor fabrication plants: a case study from India
by K. Mathiyazhagan & Shivani Sehrawat & Bhumika Sharma & V. Sivabharathi - 46-71 Overall equipment effectiveness: a review and development of an integrated improvement framework
by Chew Keat Cheah & Joshua Prakash & Kok Seng Ong - 72-91 Cost value stream mapping as a lean assessment tool in a small-scale industry
by B. Rajesh Menon & P.R. Shalij & K.R. Kiron & J. Sreejith & P. Sajeesh - 92-106 Different management systems: integration or combination?
by Sugandren Naidoo & Rohith Ramphal - 107-125 Extracting performance improvement factors using DEA for a robust Indian retail industry
by Reeti Agarwal & Ankit Mehrotra - 126-142 Generalised linear mixed logit and probit models applied to US Army and Navy data
by Jong-Min Kim & Chuwen Li & Il Do Ha
2020, Volume 29, Issue 4
- 439-453 Enhancement of the competitiveness and the financial capability of a manufacturing process through a new value stream mapping approach
by Mohyiddine Soltani & Hichem Aouag & Mohammed Djamel Mouss - 454-462 Personal values, cultural competence, self-confidence: comparation among Korean, Japanese, Chinese, and Indonesian employee
by Rusman Frendika & Sri Suwarsi & Dudung Abdurrahman - 463-482 Productivity enhancement of assembly line by using Maynard operation sequence technique after identification of lean wastages
by Raj Kumar & Parveen Kalra & Suman Kant - 483-501 Integrating Kano's model into quality function deployment to facilitate decision analysis: a case study at a medium enterprise of export garment manufacturer in Bali
by Elia Oey & Eunike Gabriella - 502-517 Optimal maritime transportation and ocean shipping transaction for containerised goods among BRICS countries
by Pravendra Tyagi & Gopal Agarwal - 518-541 Performance study of eco-friendly dielectric in EDM of AISI 2507 super duplex steel using Taguchi-fuzzy TOPSIS approach
by V. Srinivas Viswanth & R. Ramanujam & G. Rajyalakshmi - 542-557 Prevalent general and preventive maintenance practices in Indian process industry
by Amit Chopra & Anish Sachdeva & Arvind Bhardwaj - 558-592 A hesitant fuzzy model for ranking maintenance strategies in small and medium-sized enterprises
by Mohsen Shafiei Nikabadi & S. Behnam Razavian
2020, Volume 29, Issue 3
- 285-308 The new conceptual model for print management: total production management
by H. Nagaraj Kamath & Lewlyn L.R. Rodrigues - 309-328 A modified control chart for monitoring non-normal characteristics
by Boby John & S.M. Subhani - 329-354 Exploring the applicability of SERVPERF model in Indian two-wheeler industry: a CFA approach
by Mohd Nasir & Mohd Adil - 355-371 TQM implementation challenges: a case study of a building maintenance department of an institution of higher learning
by Mariam Akinlolu & Ruben Ndihokubwayo & Fredrick Simpeh - 372-396 Relationship between customer collaboration in supply chain management and operational performance of manufacturing companies
by Anh Chi Phan & Ha Thu Nguyen & Khoa Bach Nguyen & Anh Tu Thi Le & Yoshiki Matsui - 397-417 Modelling the barriers of green supply chain practices in Jordanian firms
by Abbas Al-Refaie & Dina Al-Momani & Rawan Al-Tarawneh - 418-438 A systematic approach to assess visual inspection tasks: an assembly line case
by Mustafa Can Tuncer & Necmettin Firat Ozkan & Berna Haktanirlar Ulutas
2020, Volume 29, Issue 2
- 149-166 Machine learning techniques applied to US army and navy data
by Jong-Min Kim & Chuwen Li & Il Do Ha - 167-186 AHP-VIKOR-based methodology for determining maintenance criticality
by Nitin Panwar & Sanjeev Kumar & Rajesh Attri - 187-215 Evaluation of TPM strategies for manufacturing performance improvement of Indian SMEs for strategic success
by Abhishek Jain & Harwinder Singh & Rajbir Singh Bhatti - 216-232 Integrity of food supply chain: going beyond food safety and food quality
by Eric Kaiyue Ling & Siti Norida Wahab - 233-249 Unified process monitoring strategy for a facility engaged in the production of multiple portfolio of products
by Swarnambuj Suman & Anupam Das - 250-267 Implementation of '6S' practices adapted for an electrical assembly line
by Shaun T. Menezes & Giridhar B. Kamath & H.C. Shiva Prasad - 268-283 Quality management to facilitate product introduction across borders
by Promporn Wangwacharakul & Martina Berglund & Ulrika Harlin
2020, Volume 29, Issue 1
- 1-23 The relationship between total quality management practices and organisational image in the hospital industry: an empirical examination
by Faisal Babu & Sam Thomas - 24-44 A study on software quality factors and metrics to enhance software quality assurance
by Nigussu Bitew Kassie & Jagannath Singh - 45-61 Evaluating bikesharing service quality: a case study for BIXI, Montreal
by Mukesh Verma & Anjali Awasthi - 62-93 Performance assessment of talent management system via using system dynamic approach and scenario planning (case study: Iran Falat-Qhare Oil Company)
by Abolfazl Lotfi & Aliakbar Hasani & Saeid Aibaghi Esfahani - 94-108 Modelling the water supply service quality: a case study of the municipal corporation
by Surendra Kansara - 109-125 Optimisation algorithms for improvement of a multihead weighing process
by Alexander Pulido-Rojano & J. Carlos García-Díaz - 126-147 Developing a qualitative model of productivity for service companies using fuzzy analytic hierarchy process: a case study
by Milad Akhlaghi Motlagh & Changiz Valmohammadi & Mahmoud Modiri
2019, Volume 28, Issue 4
- 417-437 Extension of the model of manufacturing supply chain quality management: an empirical study
by Arash Apornak & Maryam Amiri Hezaveh - 438-456 People management for sustainable SMEs
by Sooksan Kantabutra - 457-496 Exploring the factors to make e-commerce and m-commerce ubiquitous and pervasive to improve national productivity of India
by Sujata P. Deshmukh & Prashant D. Deshmukh & Bhushan T. Patil & G.T. Thampi - 497-510 Measuring organisational performance using work measurement: towards improving productivity
by Barnes Sookdeo - 511-521 Dealing with generalised inverse DEA models for input-output estimation
by Mojtaba Ghiyasi - 522-558 Optimisation of welding fixture layout for sheet metal components using DOE
by K.M. Arunraja & S. Selvakumar & P. Praveen
2019, Volume 28, Issue 3
- 279-298 Broadening the Lean Six Sigma concept through employee adaptability: a literature review
by Michael Sony & Nandakumar Mekoth - 299-317 Compensation system and job satisfaction: the application of the job descriptive index in the public-sector of Jordan
by Mohammed Rawabdeh & Sahem Nawafleh - 318-339 An FMEA-based integrated framework to quantify and improve operational performance in advanced manufacturing environments: a case study
by Chen Fung Liew & Joshua Prakash & Kok Seng Ong - 340-359 Performance benchmarking on export credit agencies: a data envelopment analysis
by Amir Karbassi Yazdi & Yong J. Wang & Mehdi Mohammadi Kahorin - 360-371 Characteristic evaluation of SkSP-T with special type double sampling plan as reference plan
by K. Pradeepa Veerakumari & S. Suganya - 372-402 Planning and scheduling problems of production systems: review, classification and opportunities
by Zineb Ibn Majdoub Hassani & Abdellah El Barkany & Abdel Moumen Darcherif & Abdelouahhab Jabri & Ikram El Abbassi - 403-416 Product quality analysis for multi-processes with multiple quality characteristics using capability indices
by Sujeong Seo & Robert Parody
2019, Volume 28, Issue 2
- 143-159 Evaluating the maturity level of TQM benefits in Pakistan
by Muhammad Arslan - 160-182 The determinants of women's entrepreneurship development: an empirical study in Tunisia
by Salim Morched & Anis Jarboui - 183-209 The impact of foreign labour on average real wages of residents: evidence from Malaysia's construction sector
by Atif Awad & Ishak Yussof - 210-226 The impact of quality management practices, training and employee suggestion schemes on quality performance
by Suhan Sundar & H. Mahesh Prabhu - 227-255 Risk analysis of CNG dispensing unit by fuzzy digraph matrix and Dempster-Shafer approach
by Priyank Srivastava & Dinesh Khanduja & Subra Ganesan & Mohit Agarwal & Mridul Tulsiyan & Manik Tandon & Sumit Gupta - 256-277 An AHP-based comparison between automated and manual material handling systems in FMS environment
by Vimlesh Kumar Ojha & Sandhya Dixit & Sanjeev Goyal
2019, Volume 28, Issue 1
- 3-27 Literature review: continuous improvement through Lean Six Sigma
by Yadav Narottam & K. Mathiyazhagan & Krishan Kumar - 28-39 Inventory reduction using the optimal policy curve approach: a case study
by Omkar Kaushik & Saket Jha & Shikha Kashyap & Ravindra Ojha - 40-67 A framework for analysis of the supplier selection in green supply chain
by Blanka Tundys & Andrzej Rzeczycki & Yudi Fernando - 68-89 Optimal autonomous mobile robot motion planning for green logistics
by V. Sathiya & M. Chinnadurai - 90-102 Qualitative and quantitative analysis of discomfort glare due to artificial indoor lighting
by Deevesh Sharma & Awadhesh Bhardwaj & Monica Sharma & Ashraf Mirza - 103-127 Determinants of green supply chain practices of manufacturing companies in Sri Lanka
by B.C.P. Jayarathna & C.N. Wickramasinghe - 128-142 Exploring the relationship between dimensions of quality management practices and business performance
by Deepinder Singh & Harwinder Singh & Jagwinder Singh & Raman Kumar
2019, Volume 27, Issue 4
- 369-393 Sustainable benefits of electronic waste recycling in India: a system dynamics analysis
by Karishma Chaudhary & Prem Vrat - 394-419 Benchmarking of internal supply chain management: factors analysis and ranking using ISM approach and MICMAC analysis
by Kailash & Rajeev Kumar Saha & Sanjeev Goyal - 420-434 A principal component analysis of monitoring and evaluation determinants for construction projects delivery in developing countries
by Callistus Tengan & Clinton Aigbavboa - 435-463 Fuzzy multi-objective economic-statistical design of X-bar control chart
by Abhijeet Ganguly & Saroj Kumar Patel - 464-494 Factors affecting productivity and improvement in building construction sites
by Ahmed Mohammed Abdelalim & Emad Elbeltagi & A.A. Mekky
2019, Volume 27, Issue 3
- 249-275 Evaluation of forming parameters affecting the grooving process for automotive connecting rod: an experimental and statistical approach
by Harshal A. Chavan & Vijay P. Wani - 276-304 Bi-objective optimisation model with societal constraints for green closed loop supply chain network - a case of battery industry
by S. Umar Sherif & P. Sasikumar & P. Asokan & J. Jerald - 305-328 Productivity improvement of an eco friendly warehouse using multi objective optimal robot trajectory planning
by S. Mahalakshmi & A. Arokiasamy & J. Fakrudeen Ali Ahamed - 329-351 Quality tolerance design based on fuzzy binary range approach
by A. John Martin & M. Rajkumar - 352-368 Reduction in call handling time in transportation service industry using lean Six Sigma DMAIC methodology
by Ritesh Adhyapak & Abin Baby & Sobhan Koppuravuri
2019, Volume 27, Issue 2
- 125-143 Identification of critical success factors for implementation of MIS in project-based organisations and classification using Kano model
by Marzieh Barkhordar & Hadi Shirouyehzad - 144-160 Methodology with multivariate calculation to define and evaluate financial productivity profiles of the chemical sector in Colombia
by Efraín De La Hoz Granadillo & José Morelos Gómez & Tomás José Fontalvo Herrera - 161-176 Phase II monitoring of the nominal logistic regression profiles based on Wald and Rao score test statistics (a case study in healthcare: diabetic patients)
by Kasra Jahani & Hamidreza Feili & Fereydon Ohadi - 177-195 Modelling HSLA steel product quality under multi-stage manufacturing set up using multi-block partial least square regression
by Prasun Das & Susanta Kumar Gauri & Anupam Das & Debolina Chatterjee - 196-228 A framework model for lean tools selection for improving material flow using fuzzy TOPSIS
by S. Muthu Baskaran & A.R. Lakshmanan - 229-248 The impact of economic decline on the satisfaction and productivity of the public employees in the Jordanian public-sector
by Mohammed Rawabdeh & Sahem Nawafleh
2019, Volume 27, Issue 1
- 1-16 Developing a model for classifying employee behaviour based on job satisfaction and loyalty using gap analysis and loyalty matrix with a case study in the gas industry
by Afshin Jahanbazi Goujani & Arash Shahin & Ali Nasr Isfahani & Ali Safari - 17-65 Replication of a Six Sigma black belt case study: GEP box's paper helicopter experiment in a drone logistics scenario
by Sean P. Goffnett & Andrew N. Paquet & Oliver M. Strong & Kevin P. McCarron - 66-96 Analysing the performance of lean manufacturing implementation with chronological execution of lean elements using spread sheet features: a case study
by R. Sundar & A.N. Balaji & R.M. Satheesh Kumar - 97-123 Maintenance optimisation through quality management: a case study in 'Alzinc' Plant in Algeria
by Elias Fouad Mami & Abdelmadjid Cheikh & Mohammed Kadi & Karim Labadi
2019, Volume 26, Issue 4
- 371-393 A novel approach for failure mode and effect analysis in propeller shaft manufacturing industry using fuzzy analytic hierarchy process and GRA VIKOR
by G. Sakthivel & Bernard W. Ikua - 394-416 The relationship between human resource management practices and manufacturing flexibility: empirical evidence from manufacturing companies in Vietnam
by Nguyen Ngoc Anh & Trieu Dinh Phuong & Phan Chi Anh & Yoshiki Matsui - 417-445 Assessing the challenging factors towards green initiatives in Indian electronic industries: a framework and evaluation
by K. Mathiyazhagan & Shivani Sehrawat & Bhumika Sharma & K. Elangovan - 446-468 Using fuzzy-based association rule mining to improve production systems for chemical product development
by C.K.H. Lee & C.C. Luk & K.L. Choy & H.Y. Lam & C.K.M. Lee & Y.P. Tsang & G.T.S. Ho - 469-491 Study of 5S lean technique: a review paper
by Bhavesh Chandrayan & Ankit Kumar Solanki & Richa Sharma
2019, Volume 26, Issue 3
- 247-275 The effect of combining knowledge-based practices and healthcare policies on healthcare quality
by Milad Kolagar & Seyed Mohammad Hassan Hosseini - 276-289 Selection of material for electric arc spraying by using hierarchical entropy-TOPSIS approach
by Rakesh Kumar Phanden & Rahul Sindhwani & Vivek Kalsariya & Faizan Salroo - 290-304 Measuring productivity in multi-stage, multi-product environment
by Shlomo Globerson & Gad Vitner - 305-329 Cost and benefit analysis of implementing TFMEA in tea industry: a case study
by M. Angeline Geetha & R. Suresh Premil Kumar & S.R. Devadasan & A. Pal Pandi - 330-352 Systematic literature review of ISO 9001 and process management
by Leonardo Stertz Sfreddo & Guilherme B.B. Vieira & Gabriel Vidor & Roque A. Zin - 353-370 Association of interacting quality initiatives and quality awards with performance; the effect of context
by Gururaj Upadhyaya & K. Subrahmanya Bhat
2019, Volume 26, Issue 2
- 119-138 Prioritising post sales service quality items in light commercial vehicles using TOPSIS method
by Santosh Kumar Yadav - 139-159 A study of correlation for reverse logistics barriers to solutions using structural equation modelling
by Pornwasin Sirisawat & Tossapol Kiatcharoenpol - 160-175 Evaluation of healthcare service quality management in an Iranian hospital by using fuzzy logic
by Farzad Firouzi Jahantigh - 176-189 Evaluating the factors considered for procurement of raw material in food supply chain using Delphi-AHP methodology - a case study of potato chips processing company in India
by Sachin S. Kamble & Rakesh D. Raut - 190-205 Reducing variation in tensile impact testing of plastics
by Hari Prasad & Narayana Rao & Prasanta Mukhopadhyay - 206-222 Overall equipment effectiveness measurement of TPM manager model machines in flexible manufacturing environment: a case study of automobile sector
by Richa Sharma - 223-245 Using system dynamics to better understand quality management in the construction industry
by Anna Hulda Olafsdottir & Harald Sverdrup & Gunnar Stefansson & Helgi Thor Ingason
2019, Volume 26, Issue 1
- 1-20 Effect of deep cryogenic treatment on performance measures in wire electrical discharge machining process during taper cutting operation
by Bijaya Bijeta Nayak & Siba Sankar Mahapatra