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Aggregation of Consumer Ratings: An Application to Yelp.com

Citations

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Cited by:

  1. Michael Luca, 2016. "Designing Online Marketplaces: Trust and Reputation Mechanisms," NBER Chapters, in: Innovation Policy and the Economy, Volume 17, pages 77-93, National Bureau of Economic Research, Inc.
  2. Yanni Ping & Chelsey Hill & Yun Zhu & Jorge Fresneda, 2023. "Antecedents and consequences of the key opinion leader status: an econometric and machine learning approach," Electronic Commerce Research, Springer, vol. 23(3), pages 1459-1484, September.
  3. Marios Kokkodis & Theodoros Lappas, 2020. "Your Hometown Matters: Popularity-Difference Bias in Online Reputation Platforms," Information Systems Research, INFORMS, vol. 31(2), pages 412-430, June.
  4. Michael Luca & Oren Reshef, 2020. "The Effect of Price on Firm Reputation," NBER Working Papers 27405, National Bureau of Economic Research, Inc.
  5. Xiang Hui & Tobias J. Klein & Konrad Stahl, 2021. "When and Why Do Buyers Rate in Online Markets?," CRC TR 224 Discussion Paper Series crctr224_2021_267v1, University of Bonn and University of Mannheim, Germany.
  6. Liad Wagman & Vincent Conitzer, 2014. "False-name-proof voting with costs over two alternatives," International Journal of Game Theory, Springer;Game Theory Society, vol. 43(3), pages 599-618, August.
  7. Dirk van Straaten & Vitalik Melnikov & Eyke Hüllermeier & Behnud Mir Djawadi & René Fahr, 2021. "Accounting for Heuristics in Reputation Systems: An Interdisciplinary Approach on Aggregation Processes," Working Papers Dissertations 72, Paderborn University, Faculty of Business Administration and Economics.
  8. Feng Zhu & Qihong Liu, 2018. "Competing with complementors: An empirical look at Amazon.com," Strategic Management Journal, Wiley Blackwell, vol. 39(10), pages 2618-2642, October.
  9. Tunç, Murat & Cavusoglu, Huseyin & Raghunathan, Srinivasan, 2021. "Online product reviews : Is a finer-grained rating scheme superior to a coarser one?," Other publications TiSEM ec57cbf3-7415-4427-aafc-6, Tilburg University, School of Economics and Management.
  10. Michael Luca & Georgios Zervas, 2013. "Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud," Harvard Business School Working Papers 14-006, Harvard Business School, revised May 2015.
  11. Michael Luca, 2017. "Designing Online Marketplaces: Trust and Reputation Mechanisms," Innovation Policy and the Economy, University of Chicago Press, vol. 17(1), pages 77-93.
  12. Marcello Basili & Maria Alessandra Rossi, 2018. "Platform-mediated reputation systems in the sharing economy and incentives to provide service quality: the case of ridesharing services," Department of Economics University of Siena 787, Department of Economics, University of Siena.
  13. Tamaddoni, Ali & Seenivasan, Satheesh & Pallant, Jason I. & Skiera, Bernd, 2023. "Investigating the effect of status changes in review platforms," International Journal of Research in Marketing, Elsevier, vol. 40(1), pages 189-209.
  14. Benjamin Edelman & Micahel Luca, 2014. "Digital Discrimination: The Case of Airbnb.com," Harvard Business School Working Papers 14-054, Harvard Business School.
  15. Martin, Simon & Shelegia, Sandro, 2021. "Underpromise and overdeliver? - Online product reviews and firm pricing," International Journal of Industrial Organization, Elsevier, vol. 79(C).
  16. Amedeo Piolatto, 2015. "Online booking and information: competition and welfare consequences of review aggregators," Working Papers 2015/11, Institut d'Economia de Barcelona (IEB).
  17. Greiff, Matthias & Paetzel, Fabian, 2020. "Information about average evaluations spurs cooperation: An experiment on noisy reputation systems," Journal of Economic Behavior & Organization, Elsevier, vol. 180(C), pages 334-356.
  18. Michael Luca & Oren Reshef, 2021. "The Effect of Price on Firm Reputation," Management Science, INFORMS, vol. 67(7), pages 4408-4419, July.
  19. Gagnon-Bartsch, Tristan & Rosato, Antonio, 2022. "Quality is in the eye of the beholder: taste projection in markets with observational learning," MPRA Paper 115426, University Library of Munich, Germany.
  20. Elliot Anenberg & Chun Kuang & Edward Kung, 2022. "Social learning and local consumption amenities: Evidence from Yelp," Journal of Industrial Economics, Wiley Blackwell, vol. 70(2), pages 294-322, June.
  21. Minkyu Shin & Jiwoong Shin & Soheil Ghili & Jaehwan Kim, 2023. "The Impact of the Gig Economy on Product Quality Through the Labor Market: Evidence from Ridesharing and Restaurant Quality," Management Science, INFORMS, vol. 69(5), pages 2620-2638, May.
  22. Michael Luca, 2016. "Designing Online Marketplaces: Trust and Reputation Mechanisms," NBER Working Papers 22616, National Bureau of Economic Research, Inc.
  23. Grace Gu & Feng Zhu, 2021. "Trust and Disintermediation: Evidence from an Online Freelance Marketplace," Management Science, INFORMS, vol. 67(2), pages 794-807, February.
  24. Arslan Aziz & Hui Li & Rahul Telang, 2023. "The Consequences of Rating Inflation on Platforms: Evidence from a Quasi-Experiment," Information Systems Research, INFORMS, vol. 34(2), pages 590-608, June.
  25. Verena Dorner & Marcus Giamattei & Matthias Greiff, 2020. "The Market for Reviews: Strategic Behavior of Online Product Reviewers with Monetary Incentives," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 72(3), pages 397-435, July.
  26. Ginger Zhe Jin & Zhentong Lu & Xiaolu Zhou & Chunxiao Li, 2020. "The Effects of Government Licensing on E-commerce: Evidence from Alibaba," NBER Working Papers 27884, National Bureau of Economic Research, Inc.
  27. Erfan Rezvani & Christian Rojas, 2022. "Firm responsiveness to consumers' reviews: The effect on online reputation," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 31(4), pages 898-922, November.
  28. Michael Luca, 2016. "Designing Online Marketplaces: Trust and Reputation Mechanisms," Harvard Business School Working Papers 17-017, Harvard Business School.
  29. Moeen Naseer Butt, 2023. "Mitigating the negative effect of intrabrand clustering: the role of interbrand clustering and firm size," Journal of Brand Management, Palgrave Macmillan, vol. 30(1), pages 34-48, January.
  30. Foster, Joshua, 2022. "How rating mechanisms shape user search, quality inference and engagement in online platforms: Experimental evidence," Journal of Business Research, Elsevier, vol. 142(C), pages 791-807.
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