IDEAS home Printed from https://ideas.repec.org/p/zbw/wuerpm/92014.html
   My bibliography  Save this paper

Corporate Social Responsibility Communication im Kontext globaler Markenstrategien: Ein systematischer Literaturüberblick zum aktuellen Stand der verhaltenswissenschaftlichen Forschung

Author

Listed:
  • Meyer, Judith

Abstract

Einhergehend mit der fortschreitenden ganzheitlichen Integration von Corporate Social Responsibility (CSR) in die Geschäftsmodelle und -strategien global agierender Unternehmen wächst die Herausforderung an das Management, ein umfassendes nachhaltiges Unternehmensleitbild zu gestalten. Geprägt von dialogischer Zusammenarbeit mit den unterschiedlichen Stakeholder-Gruppen kommt daher dem Management die Aufgabe zu, die komplexe strategische Nachhaltigkeitskommunikation in Einklang mit den unternehmenseigenen Nachhaltigkeitsbemühungen zu bringen. Vor diesem Hintergrund entwickelte sich besonders in den letzten fünf bis sechs Jahren ein eigener Forschungszweig, der die komplexen Kommunikationsprozesse gesellschaftlich aktiver Unternehmen untersucht. Mit Hilfe einer Meta-Studie unternimmt das folgende Research Paper den Versuch, die bis dato fragmentierten literarischen Veröffentlichungen zum Thema Corporate Social Responsibility Communication (CSRC) inhaltsanalytisch zu clustern und zu diskutieren. Trotz empirischer Forschungsdefizite und unklarer theoretischer Positionen können sechs Forschungsfelder identifiziert werden und somit einer systematischen Aufarbeitung der Literatur Hilfestellung leisten. Hierfür wurden 47 Publikationen aus fachrelevanten einschlägigen Journals begutachtet. Zu erwähnen bleibt, dass dieser Literature Review keinen Anspruch auf Vollständigkeit erhebt, sondern der Schwerpunkt, angepasst an die Thematik der Nachhaltigkeitskommunikation globaler Marken, auf inhaltlich verwandte wissenschaftliche Arbeiten gelegt wurde.

Suggested Citation

  • Meyer, Judith, 2014. "Corporate Social Responsibility Communication im Kontext globaler Markenstrategien: Ein systematischer Literaturüberblick zum aktuellen Stand der verhaltenswissenschaftlichen Forschung," Research Papers on Marketing Strategy 9/2014, Julius-Maximilians-Universität Würzburg, Lehrstuhl für BWL und Marketing.
  • Handle: RePEc:zbw:wuerpm:92014
    as

    Download full text from publisher

    File URL: https://www.econstor.eu/bitstream/10419/93007/1/Literatur%c3%bcberblick.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Béatrice Parguel & Florence Benoît-Moreau & Fabrice Larceneux, 2011. "How Sustainability Ratings Might Deter "Greenwashing": A Closer Look at Ethical Corporate Communication," Post-Print halshs-00561187, HAL.
    2. Lee, Eun Mi & Park, Seong-Yeon & Rapert, Molly I. & Newman, Christopher L., 2012. "Does perceived consumer fit matter in corporate social responsibility issues?," Journal of Business Research, Elsevier, vol. 65(11), pages 1558-1564.
    3. Friederike Schultz & Itziar Castelló & Mette Morsing, 2013. "The Construction of Corporate Social Responsibility in Network Societies: A Communication View," Journal of Business Ethics, Springer, vol. 115(4), pages 681-692, July.
    4. Shaomin Li & Marc Fetscherin & Ilan Alon & Christoph Lattemann & Kuang Yeh, 2010. "Corporate Social Responsibility in Emerging Markets," Management International Review, Springer, vol. 50(5), pages 635-654, October.
    5. Perks, Keith J. & Farache, Francisca & Shukla, Paurav & Berry, Aidan, 2013. "Communicating responsibility-practicing irresponsibility in CSR advertisements," Journal of Business Research, Elsevier, vol. 66(10), pages 1881-1888.
    6. Susanne Arvidsson, 2010. "Communication of Corporate Social Responsibility: A Study of the Views of Management Teams in Large Companies," Journal of Business Ethics, Springer, vol. 96(3), pages 339-354, October.
    7. Pracejus, John W. & Olsen, G. Douglas, 2004. "The role of brand/cause fit in the effectiveness of cause-related marketing campaigns," Journal of Business Research, Elsevier, vol. 57(6), pages 635-640, June.
    8. Christian Fieseler & Matthes Fleck & Miriam Meckel, 2010. "Corporate Social Responsibility in the Blogosphere," Journal of Business Ethics, Springer, vol. 91(4), pages 599-614, February.
    9. Paul Ziek, 2009. "Making sense of CSR communication," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 16(3), pages 137-145, May.
    10. Blake E. Ashforth & Barrie W. Gibbs, 1990. "The Double-Edge of Organizational Legitimation," Organization Science, INFORMS, vol. 1(2), pages 177-194, May.
    11. Meyer, Judith, 2013. "Globale Marken und CSR-Kommunikation in sozialen Netzwerken. Eine institutionenökonomische Interpretation," Research Papers on Marketing Strategy 6/2013, Julius-Maximilians-Universität Würzburg, Lehrstuhl für BWL und Marketing.
    12. Rafael Currás-Pérez & Enrique Bigné-Alcañiz & Alejandro Alvarado-Herrera, 2009. "The Role of Self-Definitional Principles in Consumer Identification with a Socially Responsible Company," Journal of Business Ethics, Springer, vol. 89(4), pages 547-564, November.
    13. Ylva Stiller & Claus‐Heinrich Daub, 2007. "Paving the way for sustainability communication: evidence from a Swiss study," Business Strategy and the Environment, Wiley Blackwell, vol. 16(7), pages 474-486, November.
    14. repec:dau:papers:123456789/4687 is not listed on IDEAS
    15. Becker-Olsen, Karen L. & Cudmore, B. Andrew & Hill, Ronald Paul, 2006. "The impact of perceived corporate social responsibility on consumer behavior," Journal of Business Research, Elsevier, vol. 59(1), pages 46-53, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Menno D. T. Jong & Mark Meer, 2017. "How Does It Fit? Exploring the Congruence Between Organizations and Their Corporate Social Responsibility (CSR) Activities," Journal of Business Ethics, Springer, vol. 143(1), pages 71-83, June.
    2. Andrew Crane & Sarah Glozer, 2016. "Researching Corporate Social Responsibility Communication: Themes, Opportunities and Challenges," Journal of Management Studies, Wiley Blackwell, vol. 53(7), pages 1223-1252, November.
    3. Monica Fait & Dirk Meissner & Gian Luca Gregori & Filippo Monge & Valentina Cillo, 2022. "To act or to react? The role of responsiveness in corporate social performance disclosure in preventing plastic pollution in the travel and tourism sector," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(6), pages 2065-2082, November.
    4. Chang-Dae Ham & Jeesun Kim, 2019. "The Role of CSR in Crises: Integration of Situational Crisis Communication Theory and the Persuasion Knowledge Model," Journal of Business Ethics, Springer, vol. 158(2), pages 353-372, August.
    5. Bodur, H. Onur & Tezer, Ali & Grohmann, Bianca, 2023. "Execution novelty: Improving brand evaluations in cause sponsorship," Journal of Business Research, Elsevier, vol. 165(C).
    6. Henri Kuokkanen & William Sun, 2020. "Companies, Meet Ethical Consumers: Strategic CSR Management to Impact Consumer Choice," Journal of Business Ethics, Springer, vol. 166(2), pages 403-423, October.
    7. Hrasky, Sue, 2012. "Visual disclosure strategies adopted by more and less sustainability-driven companies," Accounting forum, Elsevier, vol. 36(3), pages 154-165.
    8. Jordy F. Gosselt & Thomas Rompay & Laura Haske, 2019. "Won’t Get Fooled Again: The Effects of Internal and External CSR ECO-Labeling," Journal of Business Ethics, Springer, vol. 155(2), pages 413-424, March.
    9. Peter Seele & Irina Lock, 2015. "Instrumental and/or Deliberative? A Typology of CSR Communication Tools," Journal of Business Ethics, Springer, vol. 131(2), pages 401-414, October.
    10. Adrian T. H. Kuah & Yi Xia & Pengji Wang, 2022. "How Do Corporate Social Responsibility Engagements Drive Consumer–Company Identification in Singapore?," Sustainability, MDPI, vol. 14(10), pages 1-23, May.
    11. Jogita Sorokhaibam Hussain & Jamal Hussain, 2015. "A Conceptual Framework on the Power of Consumers in Pushing Corporate Social Responsibility Towards Sustainable Development," Indian Journal of Corporate Governance, , vol. 8(1), pages 68-83, June.
    12. Grzegorz Zasuwa, 2017. "The Role of Company-Cause Fit and Company Involvement in Consumer Responses to CSR Initiatives: A Meta-Analytic Review," Sustainability, MDPI, vol. 9(6), pages 1-16, June.
    13. Chris Hydock & Neeru Paharia & T. J. Weber, 2019. "The Consumer Response to Corporate Political Advocacy: a Review and Future Directions," Customer Needs and Solutions, Springer;Institute for Sustainable Innovation and Growth (iSIG), vol. 6(3), pages 76-83, December.
    14. Skarmeas, Dionysis & Leonidou, Constantinos N., 2013. "When consumers doubt, Watch out! The role of CSR skepticism," Journal of Business Research, Elsevier, vol. 66(10), pages 1831-1838.
    15. Jose Benitez & Laura Ruiz & Ana Castillo & Javier Llorens, 2020. "How corporate social responsibility activities influence employer reputation: The role of social media capability," Post-Print hal-02462583, HAL.
    16. Veronica Gabrielli & Ilaria Baghi, 2019. "How to choose the endorser: An experimental analysis on the effects of fit and notoriety," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2019(4), pages 57-89.
    17. Srikant, Chethan D., 2019. "Impression management strategies to gain regulatory approval," Journal of Business Research, Elsevier, vol. 105(C), pages 136-153.
    18. Kalina Grzesiuk, 2017. "Communicating a Company’s CSR Activities Through Social Networks: A Theoretical Framework," Annales. Ethics in Economic Life, University of Lodz, Faculty of Economics and Sociology, vol. 20(4), pages 89-104, December.
    19. María del Mar García‐De los Salmones & Andrea Perez, 2018. "Effectiveness of CSR Advertising: The Role of Reputation, Consumer Attributions, and Emotions," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(2), pages 194-208, March.
    20. Pomering, Alan & Johnson, Lester W., 2009. "Constructing a corporate social responsibility reputation using corporate image advertising," Australasian marketing journal, Elsevier, vol. 17(2), pages 106-114.

    More about this item

    Keywords

    CSRC; CSR-Kommunikation; Literaturüberblick; Corporate Social Responsibility Communication;
    All these keywords.

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:zbw:wuerpm:92014. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: ZBW - Leibniz Information Centre for Economics (email available below). General contact details of provider: https://edirc.repec.org/data/biwuede.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.